Archive for July, 2010

What to Look for In a Medical Answering Service

If you are concerned about providing your patients with the utmost in service and care, then a medical answering service should be one of the top items on your list of possible improvements to make. What can such a service offer to your patients? Can this type of service provide benefits to your office? You’ll find a wide range of benefits that extend to both your patients and your office staff. What can you expect?

First, you must make the correct choice in answering services. You should never choose a company that outsources their operators to other nations. While this scenario works quite well for many business models, the sensitive, specific nature of patient phone calls should not be left to an operator in another nation. You should, therefore, first ensure that the medical answering service only uses operators within the US. This helps overcome any potential language barrier, and reduces confusion and complications that can derive from such barriers.

Next, you should ensure that the service provides you with a wide range of message delivery options. As Internet connectivity has increased, most doctors now carry a PDA or web-enabled cell phone. The right medical answering service will be able to provide your patients’ messages in email format, which can be checked on your phone, PDA or a remote computer with ease. You should also have options that include voicemail delivery, operator delivery, fax message delivery and text message delivery. These options ensure that your patients’ messages are delivered in a timely manner and that you can easily access them whenever needed.

Finally, you should ensure that the call center is prepared and capable of meeting your needs in the event of a natural disaster or emergency. If severe weather forces your office to close, you should ensure that the medical answering service will be able to take patients’ messages and rely them to you in a timely manner. This ensures that your patients continue to be cared for and that you can respond to any emergencies, even if your office is not staffed to answer the phones.

Obviously, a medical answering service can be a powerful tool for your practice and can help to ensure that your patients are provided with the caring service they deserve. However, you’ll also find that these services offer convenience and savings for your staff, as well.

Tips to Buying Exercise Equipment ? Build Muscles

Fitness Equipment: The cost of gym memberships (and the gasoline it takes to get yourself there) are on the rise, and while the initial cost of home workout machines may be higher than a gym membership, you will save money in the long run by purchasing your own home gym machines. You will also save valuable time by working out at on fitness equipment at home. When the Exercise Equipment is right in front of you, in your living room or bedroom or exercise room, it becomes the motivation.

Getting in and staying in shape is important for both your body and mind. It helps you feel better, look better and live better.

Tips to Buying Exercise Equipment

Looking for a way to shape up? Keep fit? Stay limber? A diet of regular exercise can help. Different types of exercise benefit the body in different ways: some improve flexibility; some improve muscular strength. Others enhance physical endurance, and still others improve cardiovascular and respiratory efficiency.

Good Intentions Require Follow-through The benefits of exercise are widely known, but the keys to maintaining an exercise program can be elusive. Unfortunately, relatively few consumers stick with their programs: basements, rec rooms, and yard sales are stocked with costly stationary cycles, treadmills, and rowing machines that have been underused, neglected, or turned into clothes hangers. Good intentions are no match for stretching, walking, lifting, swimming — or any other regular physical activity. Which exercise is best? The one you’re really going to do.

Before you buy, the FTC suggests you ask yourself the following questions:

What Are Your Goals?

Whether you want to build strength, increase flexibility, improve endurance, or enhance your health, look for a program that meets your personal goals. Remember that the best route to overall fitness and health is one that incorporates a variety of physical activities as part of a daily routine.

Will You Really Use Exercise Equipment?

In theory, exercising at home sounds great. But if you don’t use a piece of equipment regularly, it can burn a hole in your pocket without burning off any calories. Before you buy, prove to yourself that you’re ready to stick to an ongoing fitness program. Set aside some time in your day for physical activity — and then do it.

Can you try the equipment before you buy?

Before you buy any exercise equipment, try it out. A few minutes at a sporting goods store while you’re wearing street clothes isn’t very helpful. Test different types of equipment at a local gym or recreation center. Better still, go to the store dressed for exercise and give the equipment a full work-out.

Don’t Believe Everything You Hear.

Some fitness products that sound great on infomercials have limited effectiveness. Abdominal exercise devices, for example, don’t really offer any results beyond those achieved by doing abdominal exercises without equipment. (However, the devices can provide some head and neck support, if they fit your body size properly.)

Don’t Go It Alone.

Ask questions of other exercisers and fitness professionals, as well as equipment representatives. Before buying, find out about equipment delivery, setup, warranties and return policies.

Call Center Ufone 2

On 14th Feb 2006

Workers to employers: ‘Comply with minimum wage law’

Workers to employers: ‘Comply with minimum wage law’
MANILA (PNA) — Labor and Employment Secretary Rosalinda D. Baldoz on Saturday echoed the call of workers for employers to comply with the minimum wage law. “This is a feedback hard to ignore,” Baldoz said, citing a report of the DoLE Call Center showing that most of the workers who contacted the Department of Labor and Employment (DoLE) hotline have been inquiring about minimum wages and calling …

Read more on Manila Bulletin

Got cash?

Got cash?
House Bill 1351 will become effective Aug. 11. A bill replaces payday loans with a new type of loan with a six to 12-month term and lower interest rates.

Read more on La Junta Tribune-Democrat

PDSi Reports Profitable Second Quarter 2010 Results

PDSi Reports Profitable Second Quarter 2010 Results
COLUMBUS, OH–(Marketwire – 07/28/10) – Pinnacle Data Systems, Inc. (“PDSi”) (AMEX: PNS – News ) today reported its financial results for the three months ended June 30, 2010. John D. Bair, Chairman of the Board, President and Chief Executive Officer, stated, “Our continued profitable results in the second quarter demonstrate our successful execution of the steps we took in the fourth quarter of …

Read more on Marketwire via Yahoo! Finance

The Benefits of using Outbound Call Centers for Outbound Telemarketing

Even in the midst of today’s tough economic times, outbound call centers are one of the highest ranking and popular of industries. Small and large businesses are benefiting financially in more ways than one from the results produced by outbound telemarketing.

Outbound call centers take the time and resources to perform the hiring process so the client doesn’t have to. Extensive testing and background checks are completed prior to acceptance and hiring of qualified individuals to work for outbound call centers. Agents also continually receive further training through educational seminars and webinars to become skilled telephone professionals who are prepared to handle every type of customer. This enables outbound call centers to offer only the most extensive experience in outbound telemarketing.

The benefits of an outbound call center for businesses are numerous. Clients see decreases in the expenses normally paid to employees and overhead costs while increasing profits.

Qualified agents of outbound call centers are either employees or individual contractors. Clients pay the outbound call center for the customized program. The outbound call center is responsible for paying employee taxes, wages, workman’s compensation, and insurance since the agents work for the outbound call center.

Outbound call centers define the client’s objectives and customize programs to meet the needs of the client. Tailored software reduces operational and overhead costs and improves customer satisfaction. Outbound telemarketing is more efficient, effective, and meets or exceeds service objectives. Outbound telemarketing increases operating performance, sales and profits, and the number of appointments and leads. A larger customer base is achieved by reaching more potential customers on a national or even world-wide level. Outbound call centers provide clients with statistical reports in a customized format.

Though only the most professional outbound telemarketing agents are employed, the outbound call center continually monitors their agents to promote responsible outbound dialing practices. The outbound call center plans, monitors, and manages quality services for clients and responds quickly to any needed changes. Outbound call centers tape record calls for audio monitoring and also for the client’s records.

Outbound call centers strictly adhere to and enforce the Federal Trade Commission’s telemarketing sales rules concerning disclosures and misrepresentation by telemarketers. The use of automatic telephone dialing is regulated according to the Federal Communication Commission’s Telephone Consumer Protection Act of Governing Unwanted Telephone Solicitation. Proper Do Not Call (DNC) procedures are also in effect according to the National Association of Securities Dealers (NASD) Rules of Fair Practice, Rule 3110 concerning the Do Not Call list. Confidentiality of records and client information is understood and adhered to by the outbound call center and all outbound telemarketing agents.

Working as an outbound telemarketing agent is not for everyone. Outbound call centers employ only those individuals with the background, skills, and personality required to provide high quality service to clients. Agents must be able to handle every type of customer from the irate to the talkative. Agents must be able to take control of a situation while remaining polite and courteous to attain a positive result. Outbound telemarketing agents sometimes have to think quickly in unpredictable situations. Immediate results will be enjoyed by the client who chooses an outbound call center for their business.