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Archive for September 3rd, 2010

11th Annual Newman’s Own® Awards Recognize Eight Initiatives That Improve Quality of Life for Military

11th Annual Newman’s Own® Awards Recognize Eight Initiatives That Improve Quality of Life for Military
WESTPORT, Conn.–(BUSINESS WIRE)–Non-profit/volunteer organizations receive Newman’s Own Awards totaling $75,000 at Pentagon Ceremony. All initiatives help improve the lives of current or former military personnel/families.

Read more on Business Wire

Be the first to comment - What do you think?  Posted by - September 3, 2010 at 2:31 pm

Categories: Medical Call Centers   Tags: , , , , , , , , , , ,

Buy Home Gym Equipment Online And Save

Not only can you research an item, you can purchase it and have it delivered to your front door. Oh the joys of avoiding crazy traffic, crazy drivers and crazy sales men. Sorry to the sales men!

We all have to make a living, right? Let me stop ranting a raving about how the shopping experience can be for most of us and get back to the basics of this article! Buying gym equipment online.

Ok, so where do you start? Do you know the type of machine you would like to purchase? An elliptical, treadmill, or would you like a exercise bike? Or maybe all of the above? Narrow down what you are looking for first, then move on to what’s more important…

Options that are built into the machine. With this day and age there are so many great options built into home gym equipment. You can find treadmills with built in fans to exercise bikes that fold for easy storage!

Now that you have your options sorted out, lets talk about price.. This is where the internet will become highly beneficial. Just like shopping centers in your neighborhood websites are competing with each other for your business!

They have sales, offer free shipping and many even offer the option of setting up the equipment in your home! Why? All so you will become their customer. Why not take advantage of what is at your finger tips? Enjoy convenience and buy home gym equipment online.

Do yourself a favor this year and look into buying home gym equipment online. Making this small step will pay off more than the next best diet, if of course you actually use what you purchase. We can all get in shape and in most cases it is a simple as eating right and exercising. Besides your heart will thank you!!

Check out the best home fitness equipment and take the steps to achieving a healthier you!

 

Be the first to comment - What do you think?  Posted by - at 2:31 pm

Categories: Call Center Equipment   Tags: , , ,

Latest Call Center Auctions

Hey, check out these auctions:

BUSINESS LEAD GENERATION OUTBOUND CALL CENTER PREDICTIVE DIALING SFW[FREE TRIAL]
US $0.01 (0 Bid)
End Date: Sunday Feb-12-2012 16:07:17 PST
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VoIP Predictive Dialer Call Center Software For Skype Avaya Asterisk [FREE TRIAL
US $0.01 (0 Bid)
End Date: Sunday Feb-12-2012 16:07:17 PST
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VoIP Predictive Dialer Call Center Software For Shortel Mitel Ipitomy FREE TRIAL
US $0.01 (0 Bid)
End Date: Sunday Feb-12-2012 16:07:17 PST
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Plantronics A20 Headset Amplifier deck w/Call Indicator, used in call centers
US $15.00 (1 Bid)
End Date: Sunday Feb-12-2012 16:58:53 PST
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Call to the Center: Gospel's Invitation to Deeper Praye
US $4.75
End Date: Sunday Feb-12-2012 18:44:27 PST
Buy It Now for only: US $4.75
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Cool, arent they?

Be the first to comment - What do you think?  Posted by - at 2:11 pm

Categories: Call Centers   Tags: , , ,

OUTSOURCED – the best movie about call center


www.callcenterjobtips.com Really well written movie that pokes fun of both American and Indian cultures but with respect for each. Filmed partly in Seattle, but mostly in India. You see an American call center director has his section outsourced and he reluctantly travels to India to keep his job for a few weeks more till his stock options vest. He finds a culture he slowly comes to respect and embrace through an Indian woman he falls for and friendship with his coworker. The story plays out over many location shots in and near Mumbai. You almost feel you’ve been there by the end of the film. A great Indian cast really puts this one over the top with many laughs. Your next call with an Indian call center won’t be the same.

25 comments - What do you think?  Posted by - at 1:22 pm

Categories: Call Centers   Tags: , , , , ,

Los Angeles Production Listings

Los Angeles Production Listings
The following listings are not casting notices but instead reflect the best general information available about current casting assignments. Do your homework and use them wisely. Do not phone or visit casting directors’ offices.

Read more on Backstage.com

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Categories: Customer Service Call Centers   Tags: , ,

Importance of Call Center Training

The call center training periods are generally considered to be an investment that call centers make. In the week-long training session, the new hires are updated on their job profile, the use of technology that will be needed for the telemarketing project and various other details are clarified. Some BPO units try to cut down on these training days in an eager attempt to get the project started. They feel that every day spent in training is like a loss of a work day. However, that is only apparent. The fact is that the training in BPO service helps the project in more ways than one and any cut-downs here would result in a proliferation of losses later on. Let’s find out how.

To begin with, the call center agents have to be trained in the finer aspects of the telemarketing project. They must know the details about the project well. Consumers often ask related questions about the product/services that the outbound call center agents are trying to sell. No wonders then that the BPO agent must know the competition and the rival products as well! Research is the key to the success of a telemarketing services project. The training days are when the BPO service planners share their research, data and other statistics with the agents. It’s a time-consuming process and the clients have to patient about the training session. Call centers can add time to the project to make allowances for an exhaustive training period.

The training days are when the call center agents get to know the job on hand. The call center services these days need technology and various other technical aspects. The BPO trainers work with the agents on these days and get them updated on what’s expected from them. The new telemarketing agents are taught to use the tools and equipment or software. Rushing the agents through this will breed delay at the later stages of the project. It may also lead to mistakes and other obstacles that can be directly related to the rushed training periods. When the telemarketing services are not clear to the agents, they stress and worry about the matter. The call centers are already known to be breeding grounds of stress and fatigue. No one would like to add to what is already there.

Training session makes the employees come to terms with the call center and its ways. It may be that they have worked for other BPO units, but two call centers are never the same. The work atmosphere may be different, the working structure may be different, even the reporting pattern may be different. It takes a while for the telemarketing guys to wear your team colors and perform. It is better that they leave their jittery selves in the training room. It is important that they come to the floor with confidence and faith in their own abilities to perform. Telemarketing services don’t do well if the agents are unsure about their part, the process or the project.

Be the first to comment - What do you think?  Posted by - at 1:03 pm

Categories: Telemarketing Call Centers   Tags: , , ,

Feldman Law Center – Harvard?s Study, Citi?s Recommendations and Home Loan Modifications

A new report from Harvard’s Joint Center for Housing Studies indicates that if there is to be any stabilization in the housing market, it will be at “…extremely low levels that will make the climb up all that more difficult.” Muting any of the recent news in the steadiness of new construction and sales are housing price declines, a record level of foreclosures, rising interest rates, and a shrinking job market. Summing up the study, Nicolas P. Retsinas, Director of the Joint Center said, “Although there are some signs of improvement or at least steadiness in new construction and sales, housing starts stand near 60+ year lows and any life in home sales is coming from distressed foreclosure sales, temporary first-time buyer tax credits, and low interest rates that moved higher in recent weeks.”

Sounding like they were trying to find anything at all possible to spin to the positive, the center was optimistic about the coming of age of the “echo baby boom”, counting on the largest generation in American history to “refuel demand for housing of all types”. Considering that the EBB’s are witnessing the meltdown firsthand, it’s hard to make a convincing argument that the collective will be urgently buying real estate any time soon.

Separately Roger Orf, CEO of Citigroup Property Investors, was calling for governments to force banks to sell their foreclosed properties in a process he dubbed “creative destruction”. Orf favors an immediate clearing of the deck in terms of toxic properties as opposed to the malaise of a gradual unwinding of assets.  Orf doesn’t expect fully functioning property lending markets to return before 2011, by when he hoped banks will have completed repair of their capital bases through a wave of real estate sales. The amount of damage to real estate prices as a result of Mr. Orf’s proposal is unknown but when the government forced savings and loans to sell their junk bond portfolios in the early 90’s prices dropped by up to 85% on bonds that were paying interest and backed with solid financials. In that instance, buyers simply stepped aside and let bond prices plummet to levels that carried no risk for the buyers.

What both reports signify is that the need for home loan modifications will continue for the next few years as prices either stabilize or drop and interest rates on mortgages continue to reset and recast. With a relatively small number of reluctant and extremely careful new homebuyers the lenders, servicers, and investors behind today’s mortgages could become much more interested in getting mortgage loan modifications completed, especially if a modification is the only way to generate cash flow from a property in a portfolio. While it’s unlikely that Mr. Orf’s proposition ever comes to pass, the foreclosure of properties will become less desirable if more buyers don’t materialize or if the value of REO’s at the banks continues to decrease.

With over six hundred completed loan modifications The Feldman Law Center proven home loan modification process can help homeowners to either avoid or stop a foreclosure proceeding. If you are struggling with your payments and worried about the possibility of foreclosure, call The Feldman Law Center at (800) 527 8497. Take the first step toward regaining control of your mortgage payments today.

Be the first to comment - What do you think?  Posted by - at 1:03 pm

Categories: Call Center Help   Tags: , , , , , , , ,

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