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Having computer problem with new Dell XPS 15 L502X…?

Wed, 14 Sep 2011 16:04:23 +0000

I’m having some very annoying problems with my new laptop. I bought it about a month and a half ago, and about a month ago the hard drive crashed and dell support agreed to replace it, giving me the windows 7, Roxio software, and DVD power discs and of course the new hard drive. The technician installed the new hard drive, and installed windows 7 for me, telling me that i could install the drivers myself with the drivers and utilities disk I already had. I was also told to re-download McAfee Platinum, my graphics driver, and Microsoft Office Home and Student online. My main problems now are the following:
McAfee keeps crashing and the Action Center tells me to turn it back on, which I do but it happens every few start-ups anyways. I did a full scan with McAfee several times but to no avail.
Drivers keep crashing, especially my wireless card. At one point I also had another 3 unknown driver problems as well. i had to use system restore every time, and it gets very tedious and nerve-racking. The fact that system restore seems to fix these problems make me think its not a virus, but a computer flaw.
The turning on of the computer is flawless, but at login it goes very slowly, and seems to be getting slower every start-up. This does not occur at when I login, log off, then log back in again, and I find this strange.
Turbo Boost for my i5-2410 crashed but for some reason I was able to turn it back on again.
In short, I almost expect a new problem every time I open my laptop, and its starting to make me anxious. I have thought of two main solutions:
Call Dell.Support again and demand a full replacement
Re-install windows 7 (will this remove all problems?)
Hopefully one of those works, if not any suggestion? Please, I’m all ears!!!
MTH, i’m a bit unsure of how to do that. do I just insert the disk and follow onscreen instructions or something? Also, will re-installing windows completely remove any previous files, programs, etc. in case it is a virus problem? Also, I have no special files i need to keep, so wiping my hard drive would be no problem.
PS: I’m new to computers so please make instructions thorough.
Melinda, I’m not sure if that site’s reliable, because mcafee doesn’t have a check mark over it, it has a question mark, so i’ll pass thanks.
Carling, I’m actually seriously considering Linux, but I have a few questions: Do I need drivers, and can I run the following programs just as good as on windows: Itunes (with the store working of course), media go (“), DVD video soft, steam (a biggie, as i have bought several games already, and i love gaming on PC), any PC games (“), microsoft office home and student (I know about open office, but I already bought this. Yes I have hears of wine, but I also heard it was a bit buggy, and running two OSes at once could be a major slowdown, esp. when I’m playing Crysis! Thanks in advance
MTH, I don’t have a lot of time right now (exams), but i’ll try it out in about a week, thanks.
Oh, and Carling, I have a geforce 540m, and I’m not sure how to install the drivers. I also heard that geforce drivers could be a problem on linux. any suggestions?

Which would you buy Option 1 or Option 2?

Tue, 13 Sep 2011 16:03:52 +0000

Is this a good Gaming Rig for Sims 3, Call of Duty, Halo, etc. Which one is better and why?

HP
2.40GHz ADM Phenom 9750 X4 Quad-Core processor
24″ diagonal widescreen flat panel monitor with BrightView
8GB DDR2 SDRAM
750GB SATA hard drive
Blu-ray drive
SuperMulti DVD burner w/LightScribe technology
802.11 a/b/g/n wireless LAN
ATI Radeon HD 4650 graphics card with 512MB dedicated graphics memory
ATSC/NTSC TV tuner
10/100/1000Base-T network interface
HP optical mouse
HP multimedia keyboard
Integrated speakers
15-in-1 card reader; supports SD, mini SD, CFI/II, IBM microdrive, MS, MS Pro, MS Duo, MS Pro Duo, RSMMC, MMC Mobile, MMC+
6 USB 2.0 ports
IEEE 1394 port
Headphone port
Microphone, line-in, line-out jack
Side speaker out, rear speaker out, center/subwoofer-out ports
S-video
Composite video
2 PS/2 slots
Digital Audio output
PCI Express slots
Easy Backup button
Genuine Windows Vista Home Premium
MS Works 9.0
Approx. measurements: Computer 7″W x 16-5/8″L x 15-1/2″H; Monitor 23-1/8″W x 11-3/8″L x 19-3/4″H
1-year LMW

VS.

HP
Warranty Terms – Parts1 year limited
Warranty Terms – Labor1 year limited
Product Height15.8″
Product Width7.1″
Product Weight13 lbs.
Product Depth16.9″
Processor BrandIntel®
ProcessorIntel® Core™ i7
Processor Speed2.66GHz
Cache Memory1MB on die Level 2; 8MB on die Level 3
System Memory (RAM)9GB
System Memory (RAM) Expandable To24GB
Type of Memory (RAM)DDR3 SDRAM
Hard Drive TypeSerial ATA (7200 rpm)
Hard Drive Size1TB
GraphicsNVIDIA GeForce GTS 250
Video Memory1GB GDDR3
Personal Video Recorder (PVR)No
TV TunerNo
MPEGYes
AudioHigh-definition (8-speaker configurable)
Built-in WebcamNo
ModemNone
Network CardBuilt-in 10/100/1000Base-T Ethernet (RJ-45 connector)
Wireless NetworkingWireless-A+B+G+N
Recordable DVD DriveYes, double-layer DVD±RW/Blu-ray Disc/CD-RW
Recordable DVD Drive Speeds12x DVD+R DL; 12x DVD-R DL; 16x8x16 DVD+RW; 16x6x16 DVD-RW; 12x DVD-RAM; 40x32x40 CD-RW
Direct-Disc LabelingYes
Digital Media Reader or SlotsYes, digital media card reader
Total Expansion BaysExternal: 1 (3.5″), 2 (5.25″); 1 Personal Media Drive; 1 Pocket Media Drive; Internal: 2 (3.5″)
Available Expansion BaysExternal: Portable Media Drive, Pocket Media Drive; Internal: 1 (3.5″)
Total Expansion Slots1 PCI-E x1, 1 PCI-E x4, 2 PCI-E x16
Available Expansion Slots1 PCI x4, 1 PCI-E x16
USB 2.0 Ports7 (3 front, 4 rear)
IEEE 1394 Ports2 (1 front, 1 rear)
S-Video OutputsNone
Additional Audio/Video ConnectorsDVI, HDMI, digital audio
Serial PortsNone
Parallel PortsNone
Game PortsNone
Keyboard DescriptionHP USB
Other Control Devices (mouse, etc.)HP USB optical mouse
Operating System PlatformWindows
Operating SystemWindows Vista Home Premium 64-bit with SP1
Software IncludedHP MediaSmart Suite, muvee Reveal Premium, CyberLink DVD Suite Deluxe, Microsoft Works 9, Adobe Reader 8 and more
ENERGY STAR QualifiedNo
HDMI OutputYes
Blu-ray PlayerYes
Those were some of the games I have Crysis but didn’t want to put that on my iMac, I also preordered Red Fraction, Battlefield, and Section 8

Since Vista is not Turing-complete, can we even consider it an OS?

Mon, 12 Sep 2011 16:10:03 +0000

I think to consider software an operating system, it should be required to prioritize the end user’s instructions over the manufacturer’s. Vista clearly does not do that… Did anyone realize that Media Center refuses to record NBC programs?

Plus, global DRM? WTF. A feature I don’t want, can’t turn off, and does nothing but slow the system down.

If you’re wondering, I <3 my Ubuntu. New OSX is pretty slick too.

That said, what do we call Vista if it’s not an OS? Applianceware? Hell if I know. Suggestions?
Something non-pejorative, in hopes that they’ll call it something different in stores.

Gaming Rig vs. Gaming Rig?

Sun, 11 Sep 2011 16:06:20 +0000

Is this a good Gaming Rig for Sims 3, Call of Duty, Halo, etc. Which one is better and why?

1=HP
2.40GHz ADM Phenom 9750 X4 Quad-Core processor
24″ diagonal widescreen flat panel monitor with BrightView
8GB DDR2 SDRAM
750GB SATA hard drive
Blu-ray drive
SuperMulti DVD burner w/LightScribe technology
802.11 a/b/g/n wireless LAN
ATI Radeon HD 4650 graphics card with 512MB dedicated graphics memory
ATSC/NTSC TV tuner
10/100/1000Base-T network interface
HP optical mouse
HP multimedia keyboard
Integrated speakers
15-in-1 card reader; supports SD, mini SD, CFI/II, IBM microdrive, MS, MS Pro, MS Duo, MS Pro Duo, RSMMC, MMC Mobile, MMC+
6 USB 2.0 ports
IEEE 1394 port
Headphone port
Microphone, line-in, line-out jack
Side speaker out, rear speaker out, center/subwoofer-out ports
S-video
Composite video
2 PS/2 slots
Digital Audio output
PCI Express slots
Easy Backup button
Genuine Windows Vista Home Premium
MS Works 9.0
Approx. measurements: Computer 7″W x 16-5/8″L x 15-1/2″H; Monitor 23-1/8″W x 11-3/8″L x 19-3/4″H
1-year LMW

VS.

2=HP
Warranty Terms – Parts1 year limited
Warranty Terms – Labor1 year limited
Product Height15.8″
Product Width7.1″
Product Weight13 lbs.
Product Depth16.9″
Processor BrandIntel®
ProcessorIntel® Core™ i7
Processor Speed2.66GHz
Cache Memory1MB on die Level 2; 8MB on die Level 3
System Memory (RAM)9GB
System Memory (RAM) Expandable To24GB
Type of Memory (RAM)DDR3 SDRAM
Hard Drive TypeSerial ATA (7200 rpm)
Hard Drive Size1TB
GraphicsNVIDIA GeForce GTS 250
Video Memory1GB GDDR3
Personal Video Recorder (PVR)No
TV TunerNo
MPEGYes
AudioHigh-definition (8-speaker configurable)
Built-in WebcamNo
ModemNone
Network CardBuilt-in 10/100/1000Base-T Ethernet (RJ-45 connector)
Wireless NetworkingWireless-A+B+G+N
Recordable DVD DriveYes, double-layer DVD±RW/Blu-ray Disc/CD-RW
Recordable DVD Drive Speeds12x DVD+R DL; 12x DVD-R DL; 16x8x16 DVD+RW; 16x6x16 DVD-RW; 12x DVD-RAM; 40x32x40 CD-RW
Direct-Disc LabelingYes
Digital Media Reader or SlotsYes, digital media card reader
Total Expansion BaysExternal: 1 (3.5″), 2 (5.25″); 1 Personal Media Drive; 1 Pocket Media Drive; Internal: 2 (3.5″)
Available Expansion BaysExternal: Portable Media Drive, Pocket Media Drive; Internal: 1 (3.5″)
Total Expansion Slots1 PCI-E x1, 1 PCI-E x4, 2 PCI-E x16
Available Expansion Slots1 PCI x4, 1 PCI-E x16
USB 2.0 Ports7 (3 front, 4 rear)
IEEE 1394 Ports2 (1 front, 1 rear)
S-Video OutputsNone
Additional Audio/Video ConnectorsDVI, HDMI, digital audio
Serial PortsNone
Parallel PortsNone
Game PortsNone
Keyboard DescriptionHP USB
Other Control Devices (mouse, etc.)HP USB optical mouse
Operating System PlatformWindows
Operating SystemWindows Vista Home Premium 64-bit with SP1
Software IncludedHP MediaSmart Suite, muvee Reveal Premium, CyberLink DVD Suite Deluxe, Microsoft Works 9, Adobe Reader 8 and more
ENERGY STAR QualifiedNo
HDMI OutputYes
Blu-ray PlayerYes

Help uninstalling programs?

Sat, 10 Sep 2011 16:07:08 +0000

My computer has been a little slow lately. It takes longer to boot-up, shut-down or log-off. Programs open a little slower, and Firefox keeps on getting hung up on pages. I just did a defragment and Disk Cleanup, now I’m uninstalling programs. (There are 97!!!) I don’t know which of these I can safely remove:
Google Apps
Google Update Helper (What is this used for?)
Google Updater
Google Talk Plugin (This is for using video chat in Gmail, correct?)

Microsoft Visual C++ 2005 Redistributable
Microsoft Search Enhancement Pack
Junk Mail filter update
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framwork Servies Native v1.0(x86)
MSVCRT
Windows Live Call, Communications Platform, Essentials, Family Safety, etc.
Microsoft Visual C 2005 ATL Update kb973923 – x86 8.0.50727.4053
Microsoft Visual C 2008 ATL Update kb973924 – x86 9.0.30729.4184
Microsoft Visual C++ 2008 Redistributable – x86 9.0.21022
Windows Live Sign-in Assistant
HERE is a complete list of crap installed by Microsoft:

http://bayimg.com/image/haejnaacg.jpg

NVIDIA Drivers (Why is this listed in programs?)
NVIDIA Sterscopic 3D Driver

System Requirments Lab

Viewpoint Media Player

Adobe Flash Player 10 ActiveX, Plugin (Why is there two?) + Shockwave Player 11.5

Apple Application Support
Apple Mobile Device Support
Quicktime
Bonjour
(I only need iTunes and Safari, but Apple installed all this with it)

Dell Support Center (Support Softare)
DellSupprt
DellConnect

HP Print Diagnostic Utility
HP Driver Diagnostics
HP Product Detection

CDDRV_Installer
KhalInstallWrapper
erLT
Logitech SetPoint, QuickCam, Updater, Desktop Manager,
(All by logitech, including CDDRV and down)

Razer DeathAdder (TM) Mouse (I have this mouse, but what is the point of this software?)

Rhapsody Player Engine (Do I need this to listen to Rhapsody?)
SigmaTel Audio (Is this required for audio?)
Java(TM) 6 Update 7,10 (Why are there two, and why are they update?)

Any help is appreciated!!

Do I need a database or something a little more in depth?

Fri, 09 Sep 2011 16:04:38 +0000

I am in need of a way to access my large amounts of resources for our outpatient chemical dependency treatment center. I was thinking I might need to make a database so that when the guys call or come in looking for, lets say a halfway house for example, I can type “halfway house” into a field and it will pull up all the halfway houses I have inputted into the database. And I would like to be able to narrow the search down by county and what sort of funding they take, things like that. Maybe I don’t even need a “database” I’m not really sure. So if someone could let me know if there is a free online resource or even software for my needs, it would be so greatly appreciated. Thanks!

just ordered a dell desktop have a question?

Thu, 08 Sep 2011 16:15:38 +0000

so i just ordered a dell studio xps 8100 desktop by phone. i told the person that took my call what i specifically wanted because i customized it on their website then called to tell them what i chose.

but i went to check my order after i placed it on there tracking section and it showed the following.

1224-7465Studio XPS 8100
1317-2913Studio XPS 8100, Intel Core i7-860 processor(8MB Cache, 2.80GHz)
1317-28908GB DDR3 SDRAM at 1333MHz-4x2GB
1330-3828Dell Consumer Multimedia Keyboard, US
1320-8297Dell 23 inch ST2310 WidescreenFlat Panel
1320-8407nVidia GeForce GTS240 1024MB GDDR3
1342-0169750GB Serial ATA 2 Hard Drive 7200 RPM
1330-6470Dell Resource DVD with Application Backup
1420-6576DELL WELCOME,Software Dimension/Inspiron
1420-8873Dell Dock Consumer
1420-6436PC-Restore, Dim/Insp
1421-0323Windows Live Search,Multiple User Interface
1463-2282Dell Owners Manual installed on your system,click on icon after system set-up to access
1330-6097You have chosen a Windows 7 System
1421-0092DELL-DOWNLOAD-FLAG
1421-1603Genuine Windows 7 Home Premium, 64bit, English
1421-0530Dell Support Center 2.0 64bit
1420-7938Dell Connect 2.1
1330-3826Dell Studio USB Optical Mouse
1410-1867ADOBE READER 9.0 MULTI- LANGUAGE
1313-998916X DVD+/-RW
1421-1412Cyberlink Power DVD 8.3 Playback
1313-8757Roxio 10.3, Easy CD & DVD
1421-9898THX TruStudio PC
1313-7359Dell AX210 Universal Serial Bus 1.2W Stereo Speaker Ship In Box
1430-0682Dell 1525 WLAN PCIe card with11n mini-Card & external antenna
1410-2152McAfee SecurityCenter with anti-virus, anti-spyware firewall, 15-months
1420-8103Microsoft Works 9.0, English
1950-33382 Year Limited Warranty
1905-9738Dell Hardware Warranty PlusOnsite Service, Extended Year(s)
1905-9737Dell Hardware Warranty PlusOnsite Service, Initial Year
1906-1871Third Party At HomeService, 24×7 TechnicalSupport, 1 Year Extended
1907-7710Third Party At HomeService, 24×7 TechnicalSupport, Initial Year
1412-0360Soft Contracts – Banctec
1902-0931Dell Limited Hardware Warranty 7X24 Technical Support, 1 Year Extended
1960-8700Dell Limited Hardware Warranty 7X24 Technical Support, Initial Year
1988-77072GB DATASAFE ONLINE 1.1 FOR SDO/DIM/INS/XPS
1420-9518DATASAFE ONLINE 1.1 2GB
1988-0099To activate your online backupaccount, go to Start, Programs, DataSafe Online
1330-0172S and P Drop-in-Box Marcom forDHS Desktops

it shows what i ordered, more then half is what i asked for. but the rest are extras things the person on the phone never mentioned. like the DELL-DOWNLOAD-FLAG. is everything on that list standard and is suppose to come with the dell xps 8100 desktop?

My hotmail and World of Warcraft accounts have been hacked?

Wed, 07 Sep 2011 16:03:42 +0000

I was unable to log into WoW as my password was changed along with the “registered email address”. I was able to recover the account after I performed multiple scans from both Anti Virus and Anti Spyware software.
Looking for Trojans / Keyloggers and the results were nothing but cookies. So I reformatted my machine, updated OS and Anti virus.
Got the game running again and after some time I was disconnected from server, relogin failed. So I went to my hotmail account to find that that password has been changed as well, in addition my security question was changed to something in Chinese. It being the weekend I cannot call Blizzard and they will do very little to help me without sending email from the email address registered to the account.
I was able to get into contact with the hotmail security center staff and recovered access to my hotmail account to have the details changed while I was in it. So hotmail is gone again!
What has me dumbfounded is that even through all of the steps that I’ve taken that this can still be a current problem. You’d think that the anti virus / spyware software would pick up a keylogger/trojan, since nothing came up I reformatted.
So I suppose what I’m looking for is someone to help me make sense of this and help me find a cure. The time frame between 1st compromise and 2nd was 6 days.
I do have an authenticator ordered, it should arrive in upto 3 weeks. =/

Any help would be greatly appreciated
Thanks

New computer question about hardware (specs included)?

Tue, 06 Sep 2011 16:03:42 +0000

Alright, so all I will be using my computer for is to browse the internet, (Facebook, YouTube, pretty much small time browsing.) downloading music for iTunes, very minimal video editing, (Windows Movie Maker, thats all I know how to do LOL) etc. Nothing too intense EXCEPT for gaming. Now I do have an Xbox 360 for about 85% of my gaming. Keep in mind that I am a 14 year old boy, so besides school, Hanging out with friends, and girls, this is a big chunk of my life. The only computer games I will ever play is The Sims 3 and Civilization 5 based games. Any RTS. (real time strategy.) I will never buy anything like Call of Duty or Assassins Creed for my PC. So this is what I want or Christmas, a nice computer that will meet my needs. I will also tell you all that we are not rich, or anywhere near to it. I live in the United States of America, and the economy is pretty rough, I am not ashamed to say this because this is who I am. The Computer is 1200.
Processor and Memory:
Intel® Core™ i5-650 Processor
3.20GHz 512KB L2 cache + 4MB Shared L3 cache
Intel® H57 PCH chipset
8GB PC3-10600 DDR3 SDRAM memory (4 x 2GB for ultimate performance) (expandable to 16GB)
Hard Drive and Multimedia Drives:
1TB (7200RPM) SATA hard drive
Blu-ray player & SuperMulti DVD burner with LightScribe Technology
Write: 16x max DVD±R, 4x max DVD±R DL, 8x max DVD+RW, 6x max DVD-RW, 5x max DVD-RAM, 40x max CD-R, 24x max CD-RW Read: 8x max BD-ROM, 16x max DVD-ROM, 40x max CD-ROM
Audio, Video and Graphics:
ATI Radeon™ HD 5450 Series Graphics with 512MB DDR3 dedicated graphics memory, DVI and HDMI capabilities and support for Blu-ray and Microsoft® DirectX®
High Definition Audio with up to 7.1 surround sound capabilities
Connectivity:
10/100/1000Base-T network interface
Wireless LAN 802.11b/g/n
Ports/Slots:
3 PCI Express x1 (3 available)
1 PCI Express x16 (occupied)
2 external 5.25″ expansion bays (1 available)
1 external 3.5″ expansion bay (1 available)
2 internal 3.5″ expansion bays (1 available)
Front panel 15-in-1 memory card reader: supports SmartMedia, xD, MultiMedia Card, Secure Digital (SD), Mini Secure Digital, Compact Flash I, Compact Flash II, IBM Microdrive, Memory Stick, Memory Stick Pro, Memory Stick Duo, Memory Stick Pro Duo, RSMMC, MMC Mobile, MMC+
6 USB 2.0 ports (back)
3 USB 2.0 ports (front)
1 FireWire® (IEEE 1394) port (back)
Headphone; microphone (front)
Optical audio out; LAN; microphone/line-in/line-out; rear speaker-out; side speaker out; center (subwoofer)
DVI and HDMI available on the graphics card
Keyboard, Mouse and Monitor:
HP USB keyboard and optical mouse
HP 2710m 27″ diagonal full HD LCD monitor
Operating System:
Genuine Windows® 7 Home Premium 64-bit
Additional Software and Information:
HP MediaSmart Software Suite
Cyberlink DVD Suite Premium
Microsoft® Office Home and Student Edition 2007 60-day trial version
Microsoft® Works 9.0 (includes a word processor, spreadsheet, database and calendar)
HP Total Care Advisor
Norton Internet Security 2010 (60 days of complimentary live updates)

anyways, my only concern is that the processor is not enough. Its a Dual core with 4 Threads. what does threads mean?

http://www.samsclub.com/sams/shop/product.jsp?productId=prod1490098&navAction=push

there is the link to the computer right there, its an hp

How do I fix my ipod?

Mon, 05 Sep 2011 16:05:55 +0000

I have an ipod nano, 2nd generation, 8 GB. My ipod’s screen is blue with white horizontal lines. Other times it is gray with white horizontal lines. And rarely the screen is normal. Even though my screen is blue or gray if I press play i can still listen to the songs. The volume works it is just that the screen isn’t working. I have tried holding menu and the center button, but that only worked once now nothing happens. Plus my ipod’s software is up to date. If I restore it will that fix it? I have a lot of songs on my ipod so how do i move them to a file on my computer, I tried but it won’t let me move the songs to a folder. How do I fix this?

P.S. I don’t want to by a new ipod and I don’t want to have open my ipod, plus I don’t want to call Apple.

I forgot to add I have tunes 8.1.1.10
About to update to 9.1