Call Center Systems

At 52, Michael Koon’s life takes changed direction

At 52, Michael Koon’s life takes changed direction
A Gilmer man is rerouting his life at the age of 52. Michael Koon was valedictorian of his General Educational Development (GED) class at Kilgore College, which graduated 67 students on June 10. He intends to enter the nursing program at Kilgore College and become a full-time nurse.

Read more on The Gilmer Mirror

Billings Clinic called ‘pioneer’ for its approach to reducing MRSA rates

Billings Clinic called ‘pioneer’ for its approach to reducing MRSA rates
Billings Clinic has reduced by 60 percent its overall rate of potentially deadly MRSA infections, one of the most common, costly and difficult-to-beat hospital-acquired infections. The clinic is being used as an example to other hospitals battling the issue, according to the Washington, D.C.-based not-for-profit Plexus Institute.

Read more on Billings Gazette

Is Your CRM System Meeting Your Enterprise’s Needs?

Is Your CRM System Meeting Your Enterprise’s Needs?
Your customer needs have been changing. Is your CRM system keeping pace? If you deployed your system 10 years ago, chances are that it’s probably not.

Read more on CIO

Nashville Electric Service Flips the Switch to EMC VNX Unified Storage

Nashville Electric Service Flips the Switch to EMC VNX Unified Storage
EMC Corporation today announced that Nashville Electric Service , one of the nation’s 12 largest public electric utilities and an energy distributor to 360,000 customers in Tennessee, selected EMC’s VNX® unified storage over NetApp and Hitachi.

Read more on PR Newswire via Yahoo! Finance

Supreme Court Rules in Arizona Free Enterprise Club v. Bennett

Supreme Court Rules in Arizona Free Enterprise Club v. Bennett
The court said a law that provided matching funds to candidates who accept public financing violated the First Amendment rights of candidates who raise private money.

Read more on New York Times

Mother of crash victims vows she’ll try to keep suspect in prison

Mother of crash victims vows she’ll try to keep suspect in prison
With her son dead, her daughter seriously injured and a granddaughter fighting for life, Sandra Nielsen didn’t mince words about the woman suspected of causing Saturday’s fatal two-car collision in Longmont.

Read more on Denver Post

Mutualink Impresses at Coalition Warrior Interoperability Demonstration

Mutualink Impresses at Coalition Warrior Interoperability Demonstration
SUFFOLK, Va.–(BUSINESS WIRE)–Mutualink announced the successful completion of demonstrations of its ground breaking interoperable communications and information sharing solution at the 2011 Coalition Warrior Interoperability Demonstration (“CWID”). Mutualink performed at an exceptional level on over 1,200 evaluated events, and was highlighted throughout the event as one of the leading …

Read more on Business Wire