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	<title>Call Centers &#124; Call Centres &#124; Call Center Jobs &#124; Telemarketing Call Center &#187; Call Center Tools</title>
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	<description>Call Center Operations, Jobs, Outsourcing, Systems, Technologies &#38; Solutions</description>
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		<title>Swistek: Fewer thefts because of task force</title>
		<link>http://voaps.com/swistek-fewer-thefts-because-of-task-force.html</link>
		<comments>http://voaps.com/swistek-fewer-thefts-because-of-task-force.html#comments</comments>
		<pubDate>Wed, 29 Dec 2010 16:19:13 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Call Center Tools]]></category>
		<category><![CDATA[because]]></category>
		<category><![CDATA[fewer]]></category>
		<category><![CDATA[force]]></category>
		<category><![CDATA[Swistek]]></category>
		<category><![CDATA[Task]]></category>
		<category><![CDATA[thefts]]></category>

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		<description><![CDATA[Swistek: Fewer thefts because of task force MICHIGAN CITY — The Michigan City Police Department’s intensive effort to stop an escalating theft trend is paying off, with more suspects under arrest and fewer burglaries being reported. Read more on The Michigan City News-Dispatch]]></description>
			<content:encoded><![CDATA[<p><b>Swistek: Fewer thefts because of task force</b><br />
MICHIGAN CITY — The Michigan City Police Department’s intensive effort to stop an escalating theft trend is paying off, with more suspects under arrest and fewer burglaries being reported.</p>
<p>Read more on <a href="http://thenewsdispatch.com/articles/2010/12/24/news/local/doc4d102b20aa1dd615123637.txt">The Michigan City News-Dispatch</a><br/><br/></p>
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		<title>Computer Programming Classes on tap at WNC Fernley</title>
		<link>http://voaps.com/computer-programming-classes-on-tap-at-wnc-fernley.html</link>
		<comments>http://voaps.com/computer-programming-classes-on-tap-at-wnc-fernley.html#comments</comments>
		<pubDate>Tue, 28 Dec 2010 16:18:35 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Call Center Tools]]></category>
		<category><![CDATA[Classes]]></category>
		<category><![CDATA[computer]]></category>
		<category><![CDATA[Fernley]]></category>
		<category><![CDATA[Programming]]></category>

		<guid isPermaLink="false">http://voaps.com/computer-programming-classes-on-tap-at-wnc-fernley.html</guid>
		<description><![CDATA[Computer Programming Classes on tap at WNC Fernley FERNLEY&#8211;Western Nevada College Fernley is offering computer programming classes this spring to introduce students to the fundamentals of web development, computer technology and information security. Read more on Fernley Leader]]></description>
			<content:encoded><![CDATA[<p><b>Computer Programming Classes on tap at WNC Fernley</b><br />
FERNLEY&#8211;Western Nevada College Fernley is offering computer programming classes this spring to introduce students to the fundamentals of web development, computer technology and information security.</p>
<p>Read more on <a href="http://www.rgj.com/article/20101221/FERNLEY03/12210371/1045/BIZ01">Fernley Leader</a><br/><br/></p>
]]></content:encoded>
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		</item>
		<item>
		<title>The Curious Case of Brian Alexik</title>
		<link>http://voaps.com/the-curious-case-of-brian-alexik.html</link>
		<comments>http://voaps.com/the-curious-case-of-brian-alexik.html#comments</comments>
		<pubDate>Mon, 27 Dec 2010 16:18:38 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Call Center Tools]]></category>
		<category><![CDATA[Alexik]]></category>
		<category><![CDATA[Brian]]></category>
		<category><![CDATA[Case]]></category>
		<category><![CDATA[Curious]]></category>

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		<description><![CDATA[The Curious Case of Brian Alexik DOWNTOWN LOS ANGELES &#8211; On the evening of April 19, Brian Alexik decided to run. Read more on Los Angeles Downtown News]]></description>
			<content:encoded><![CDATA[<p><b>The Curious Case of Brian Alexik</b><br />
DOWNTOWN LOS ANGELES &#8211; On the evening of April 19, Brian Alexik decided to run.</p>
<p>Read more on <a href="http://m.ladowntownnews.com/articles/2010/12/21/news/doc4d02be3e821cc334578552.txt">Los Angeles Downtown News</a><br/><br/></p>
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		</item>
		<item>
		<title>What&#8217;s on tap</title>
		<link>http://voaps.com/whats-on-tap.html</link>
		<comments>http://voaps.com/whats-on-tap.html#comments</comments>
		<pubDate>Sun, 26 Dec 2010 16:18:59 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Call Center Tools]]></category>
		<category><![CDATA[What's]]></category>

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		<description><![CDATA[What&#8217;s on tap *To submit items for What&#8217;s on Tap, Read more on Pocono Record]]></description>
			<content:encoded><![CDATA[<p><b>What&#8217;s on tap</b><br />
*To submit items for What&#8217;s on Tap,</p>
<p>Read more on <a href="http://www.poconorecord.com/apps/pbcs.dll/article?AID=/20101220/SPORTS/12200313">Pocono Record</a><br/><br/></p>
]]></content:encoded>
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		</item>
		<item>
		<title>E-Mail Use Falls as Young Chat and Text</title>
		<link>http://voaps.com/e-mail-use-falls-as-young-chat-and-text.html</link>
		<comments>http://voaps.com/e-mail-use-falls-as-young-chat-and-text.html#comments</comments>
		<pubDate>Sat, 25 Dec 2010 16:16:48 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Call Center Tools]]></category>
		<category><![CDATA[Chat]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Falls]]></category>
		<category><![CDATA[text]]></category>
		<category><![CDATA[young]]></category>

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		<description><![CDATA[E-Mail Use Falls as Young Chat and Text Visitors to e-mail sites are in decline, and companies like Facebook now offer messaging focused on immediacy. Read more on International Herald Tribune]]></description>
			<content:encoded><![CDATA[<p><b>E-Mail Use Falls as Young Chat and Text</b><br />
Visitors to e-mail sites are in decline, and companies like Facebook now offer messaging focused on immediacy.</p>
<p>Read more on <a href="http://www.nytimes.com/2010/12/21/technology/21email.html?partner=rss&#038;emc=rss">International Herald Tribune</a><br/><br/></p>
]]></content:encoded>
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		</item>
		<item>
		<title>McClory: These are a few of my favorite holiday things</title>
		<link>http://voaps.com/mcclory-these-are-a-few-of-my-favorite-holiday-things.html</link>
		<comments>http://voaps.com/mcclory-these-are-a-few-of-my-favorite-holiday-things.html#comments</comments>
		<pubDate>Fri, 24 Dec 2010 16:20:58 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Call Center Tools]]></category>
		<category><![CDATA[Favorite]]></category>
		<category><![CDATA[holiday]]></category>
		<category><![CDATA[McClory]]></category>
		<category><![CDATA[these]]></category>
		<category><![CDATA[Things]]></category>

		<guid isPermaLink="false">http://voaps.com/mcclory-these-are-a-few-of-my-favorite-holiday-things.html</guid>
		<description><![CDATA[McClory: These are a few of my favorite holiday things Last Monday morning, patient primitive firearm hunters in Massachusetts got to test their skills on the whitetail deer throughout the state. If you haven&#8217;t tagged your deer yet, you still have until the last day of the year to use your muzzleloader. Read more on [...]]]></description>
			<content:encoded><![CDATA[<p><b>McClory: These are a few of my favorite holiday things</b><br />
Last Monday morning, patient primitive firearm hunters in Massachusetts got to test their skills on the whitetail deer throughout the state. If you haven&#8217;t tagged your deer yet, you still have until the last day of the year to use your muzzleloader.</p>
<p>Read more on <a href="http://www.itemlive.com/articles/2010/12/18/sports/sports04.txt">The Daily Item</a><br/><br/></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Volatile politics, economic challenges await Thai gov&#8217;t in 2011</title>
		<link>http://voaps.com/volatile-politics-economic-challenges-await-thai-govt-in-2011.html</link>
		<comments>http://voaps.com/volatile-politics-economic-challenges-await-thai-govt-in-2011.html#comments</comments>
		<pubDate>Thu, 23 Dec 2010 16:23:17 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Call Center Tools]]></category>
		<category><![CDATA[2011]]></category>
		<category><![CDATA[await]]></category>
		<category><![CDATA[Challenges]]></category>
		<category><![CDATA[Economic]]></category>
		<category><![CDATA[Gov't.]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[Thai]]></category>
		<category><![CDATA[Volatile]]></category>

		<guid isPermaLink="false">http://voaps.com/volatile-politics-economic-challenges-await-thai-govt-in-2011.html</guid>
		<description><![CDATA[Volatile politics, economic challenges await Thai gov&#8217;t in 2011 Having survived fatal court battles in the last weeks before year-end, Thai Prime Minister Abhisit Vejjajiva still has a tough year ahead to deal with his political and economic challenges. Read more on People&#8217;s Daily]]></description>
			<content:encoded><![CDATA[<p><b>Volatile politics, economic challenges await Thai gov&#8217;t in 2011</b><br />
Having survived fatal court battles in the last weeks before year-end, Thai Prime Minister Abhisit Vejjajiva still has a tough year ahead to deal with his political and economic challenges.</p>
<p>Read more on <a href="http://english.peopledaily.com.cn/90001/90777/90851/7234852.html">People&#8217;s Daily</a><br/><br/></p>
]]></content:encoded>
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		<title>Recent ICMI and inContact Survey Reveals Contact Centers Spending More on Self-Service Solutions, but Not Realizing &#8230;</title>
		<link>http://voaps.com/recent-icmi-and-incontact-survey-reveals-contact-centers-spending-more-on-self-service-solutions-but-not-realizing.html</link>
		<comments>http://voaps.com/recent-icmi-and-incontact-survey-reveals-contact-centers-spending-more-on-self-service-solutions-but-not-realizing.html#comments</comments>
		<pubDate>Thu, 23 Dec 2010 16:16:56 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Call Center Tools]]></category>
		<category><![CDATA[Centers]]></category>
		<category><![CDATA[Contact]]></category>
		<category><![CDATA[ICMI]]></category>
		<category><![CDATA[incontact]]></category>
		<category><![CDATA[More]]></category>
		<category><![CDATA[Realizing]]></category>
		<category><![CDATA[Recent]]></category>
		<category><![CDATA[Reveals]]></category>
		<category><![CDATA[SelfService]]></category>
		<category><![CDATA[Solutions]]></category>
		<category><![CDATA[Spending]]></category>
		<category><![CDATA[survey]]></category>

		<guid isPermaLink="false">http://voaps.com/recent-icmi-and-incontact-survey-reveals-contact-centers-spending-more-on-self-service-solutions-but-not-realizing.html</guid>
		<description><![CDATA[Recent ICMI and inContact Survey Reveals Contact Centers Spending More on Self-Service Solutions, but Not Realizing &#8230; SALT LAKE CITY&#8211;(BUSINESS WIRE)&#8211;Survey shows that contact centers are accelerating spending on self-service solutions, primarily to reduce operating costs and increase customer satisfaction. However, not realizing expected results. Read more on Business Wire]]></description>
			<content:encoded><![CDATA[<p><b>Recent ICMI and inContact Survey Reveals Contact Centers Spending More on Self-Service Solutions, but Not Realizing &#8230;</b><br />
SALT LAKE CITY&#8211;(BUSINESS WIRE)&#8211;Survey shows that contact centers are accelerating spending on self-service solutions, primarily to reduce operating costs and increase customer satisfaction. However, not realizing expected results.</p>
<p>Read more on <a href="http://www.businesswire.com/news/home/20101217005081/en/ICMI-inContact-Survey-Reveals-Contact-Centers-Spending">Business Wire</a><br/><br/></p>
]]></content:encoded>
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		<title>Brasil deve ser mantido em &#8216;lista de pirataria&#8217;, recomenda diplomacia; leia em inglês</title>
		<link>http://voaps.com/brasil-deve-ser-mantido-em-lista-de-pirataria-recomenda-diplomacia-leia-em-ingles.html</link>
		<comments>http://voaps.com/brasil-deve-ser-mantido-em-lista-de-pirataria-recomenda-diplomacia-leia-em-ingles.html#comments</comments>
		<pubDate>Wed, 22 Dec 2010 16:18:20 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Call Center Tools]]></category>
		<category><![CDATA['lista]]></category>
		<category><![CDATA[Brasil]]></category>
		<category><![CDATA[deve]]></category>
		<category><![CDATA[diplomacia]]></category>
		<category><![CDATA[inglês]]></category>
		<category><![CDATA[leia]]></category>
		<category><![CDATA[mantido]]></category>
		<category><![CDATA[pirataria']]></category>
		<category><![CDATA[recomenda]]></category>

		<guid isPermaLink="false">http://voaps.com/brasil-deve-ser-mantido-em-lista-de-pirataria-recomenda-diplomacia-leia-em-ingles.html</guid>
		<description><![CDATA[Brasil deve ser mantido em &#8216;lista de pirataria&#8217;, recomenda diplomacia; leia em inglês UNCLAS UNCLASSIFIED//FOR OFFICIAL USE ONLY 2/3/2009 19h57 Leia mais (16/12/2010 &#8211; 07h00) Read more on Folha Online]]></description>
			<content:encoded><![CDATA[<p><b>Brasil deve ser mantido em &#8216;lista de pirataria&#8217;, recomenda diplomacia; leia em inglês</b><br />
UNCLAS UNCLASSIFIED//FOR OFFICIAL USE ONLY 2/3/2009 19h57 Leia mais (16/12/2010 &#8211; 07h00)</p>
<p>Read more on <a href="http://www1.folha.uol.com.br/poder/845550-brasil-deve-ser-mantido-em-lista-de-pirataria-recomenda-diplomacia-leia-em-ingles.shtml">Folha Online</a><br/><br/></p>
]]></content:encoded>
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		<item>
		<title>Chinese Take-out (of US Economy)</title>
		<link>http://voaps.com/chinese-take-out-of-us-economy.html</link>
		<comments>http://voaps.com/chinese-take-out-of-us-economy.html#comments</comments>
		<pubDate>Tue, 21 Dec 2010 16:21:07 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Call Center Tools]]></category>
		<category><![CDATA[Chinese]]></category>
		<category><![CDATA[economy]]></category>
		<category><![CDATA[Takeout]]></category>

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		<description><![CDATA[Chinese Take-out (of US Economy) Use the above link to subscribe to the paid research reports, which include coverage of critically important factors at work during the ongoing panicky attempt to sustain an unsustainable system burdened by numerous imbalances aggravated by global village forces. Read more on Kitco.com]]></description>
			<content:encoded><![CDATA[<p><b>Chinese Take-out (of US Economy)</b><br />
Use the above link to subscribe to the paid research reports, which include coverage of critically important factors at work during the ongoing panicky attempt to sustain an unsustainable system burdened by numerous imbalances aggravated by global village forces.</p>
<p>Read more on <a href="http://www.kitco.com/ind/willie/dec152010.html">Kitco.com</a><br/><br/></p>
]]></content:encoded>
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