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Offshore Call Centers

saw this program 2night, any1 from India here, what does BPO stand for?

I know it’s call centre stuff, but what does the anagram stand for?

One o them things one just has to know; what with a crap load of jobs going offshore.
thanks aaranya, i realy needed to know that.
Like yeah!!!
just one thing, what happens when a crapload more poeple get affluent? Are we all gonna spend a greater part of our day in mind numbing shopping malls?

2 comments - What do you think?  Posted by - April 18, 2010 at 2:12 pm

Categories: Offshore Call Centers   Tags: , , , , , , ,

Will “tech” IT jobs ever come back to the U.S.?

“Offshoring” this type of job was sold on the premise of “lowering our costs on goods and create *new* jobs”. All the office support positions went away, the suppliers went away, the network jobs, call centers, maintenance people, printers, marketing businesses, everything seemed to go with it (not to mention all the “For Lease” signs on the newly constructed buildings that went up). 7+ yrs later, most “jobs” are in the much lower-paying labor industry, or part-time, no benefits. Goods haven’t gotten cheaper, and what difference does it make if people are unable to buy them anyway because they’re unemployed or working for half of what they could earn (and could’ve also afforded insurance)? While I have heard MANY people express frustration over several years of not being able to verbally communicate with the “offshore” help desk personnel of LARGE (formerly high paying, high employing) “U.S.” companies, nothing has changed. WILL these critical jobs ever come back??? Or HOW???

2 comments - What do you think?  Posted by - April 17, 2010 at 2:25 pm

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TNT and Con-way Freight Expand Joint Intercontinental Service Offering

TNT and Con-way Freight Expand Joint Intercontinental Service Offering
Companies Announce Accelerated Door-to-Door Solution for Heavy Freight Shipments From the USA to Europe

Read more on Marketwire

Be the first to comment - What do you think?  Posted by - April 16, 2010 at 2:09 pm

Categories: Offshore Call Centers   Tags: , , , , , ,

Is a person entitled to make enough to raise a family using the skillset of the average 4th grader?

in a society where you’re given free education through 12th grade?

Seriously, all these people whining about “my job was outsourced to Mexico or Cambodia” – - – if some uneducated, barefoot, dirty peasant, living in a house made of mud with a thatch roof can do your job as well as you can, is that something you want everyone else to know?

Even the jobs going to India – call center, help desk – - you look at that as a career, something you should be able to support a family doing?

I know not all manufacturing jobs are the same – some of it is somewhat high-skill – - – those are the jobs that are typically kept; it’s mostly the assembly and QC that’s moved offshore.

That’s basically sorting.

On what basis did you decide that you’re entitled to a lifetime job with a salary on which you can raise a family, and benefits and a retirement plan, all for sorting things for 7 hours a day?

How did we get to a point where millions of us expect no more of themselves?

21 comments - What do you think?  Posted by - April 15, 2010 at 2:31 pm

Categories: Offshore Call Centers   Tags: , , , , , , , ,

You must live in a third world country, since YOU live on less than $2 in a G8 nation.?

I often hear about 3rd world poverty being described as living on less than $2 USD per day. Yet like most buzz phrases it does not encompass the complexity of the issue. Par example, you of course cannot survive in a first world nation on $2 BUT many people in poor countries could live quite well on $60USD per month. What this means in short is that someone making $2 a day in some exploited neo colonialism backwater, actually lives better than MILLIONS of people in the so-called 1st world. Most people sleeping under bridges in the u.s. would prefer the dignity and satisfaction of being exploited in a 3rd world sweatshop, if it meant a roof over their head and providing for their family each night. When we released the manufacturing sector of our economy 20yrs ago, they told us that we would be a technological white collar economy. Then they used work visas to hire techno savvy people from africa and india, plus doctors and call centers were place offshore. 3rd world is growing…
cont- to include more and more of us everyday. This is guaranteed certainty when you consider 2 undisputed factors. 1. The amount of wealth held by the richest percent of the population is growing and 2. The official definition(not culturally misguided one that teaches only non black and brown countries avoid corruption and know how to add) but of exploitation with upside down economies forced to try and trade raw resources(like sugar) for cars and televisions. This makes a growing number of people in 1st world countries, 3rd world residents. Most 1st world households are 3rd world. YOU are trying to trade you skills to companies on the world market and keep using credit to mortgage your future earning for a bit of fancy trappings today. Most of my generation finds themselves with multiple degrees and a fear of having children only to be falling behind in reaching financial security. Everyone going to college is afraid to come out before they turn 40 because they keep telling
cont–you that education has something to do with income. You go to school an extra 4 years and the job is still taught to someone in 3 weeks in india. This dampens wages worldwide(like commodity prices for 3rd world) while having 1st world cravings and needs. Consider yourself the 3rd world leader of your home. Comments welcome.
food for thought on the detailed version of 3rd world

http://www.thirdworldtraveler.com/General/ThirdWorld_def.html

1 comment - What do you think?  Posted by - April 14, 2010 at 2:22 pm

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US continue to pressure China on market-based currency

US continue to pressure China on market-based currency
The United States on Tuesday reiterated its call for China’s currency to be market-based, as lawmakers warned they would act if there was no movement from China on revaluing the yuan

Read more on TVNZ

Be the first to comment - What do you think?  Posted by - April 12, 2010 at 2:16 pm

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Offshore Development Center – Information On Getting Started

An Offshore development center or ODC as it is commonly referred to be a dedicated development center that is located in India for activities such as software development, testing purposes.

It is nothing but a pool of specialized engineering and programming resources to act as a virtual extension to the prevailing development teams.

The main purpose behind setting up an offshore development is to take advantage of the technological know-how available in the country along with cost advantages. You can see ODC as a virtual department where a dedicated team of software developers’ work from outside the premises.

With the offshore development department in place you’ll have dedicated resources and infrastructure at your finger tips who are completely committed to developing, testing and maintenance of your software applications.

The team can be utilized to work exclusively on behalf of your company for designing various infrastructure and security aspects at the development center in India.

How to set up ODC in India?

The process of setting up ODC in India has been made easy in the recent times. You can virtually provide offshore development services very effectively in India without any hurdles.

You can choose from a vide range of reputed service providers. However, in order to get started you need to fulfill various legal and other formalities.

For registering your corporate entity in India the organization have to comply with the specifications of companies Act 1958.

The following documents need to be submitted to the Registrar of Companies for approval.

• Form 1A for registering the name of the organization along with the objectives and paid up capital etc.
• Memorandum of Association and articles of association
• The power of attorney along with investing company notarized by Indian Embassy.

After submitted all the above documents the Registrar of Companies will verify them and issue a certificate of incorporation to start your operations in India.

STPI incorporation:

After getting the certificate of incorporation it is advisable to register with the Software Technology Park of India (STPI).

Even tough it is not mandatory but by registering under STPI you’ll be able to get benefits such as Fringe benefit tax and other tax concessions. However to register under STPI you need to provide the following documents.

• Sources of finance.
• Clear and comprehensive statement of the project.
• Your business plan along with the marketing strategy.
• Your financial plan with at least five years projection.

Approval by STPI:

After submitting the necessary documents the STPI will process the proposal and the approval will involve various stages such as screening by the authorities, validation of the documents for authenticity. Later the CEO of the organization has to make a presentation director of STPI and to the approval committee.

The last stage of approval would involve drafting of following documents between STPI and the organization.

• Legal agreement between organization and STPI on various terms and conditions to be followed
• Registration cum membership certificate
• Application for customs bonded warehouse license.

After following all the above formalities in a stipulated time, the license for a period of five years may be issued by the authority within 2-3 weeks. Now you can get started with your offshore development services.

Be the first to comment - What do you think?  Posted by - at 11:39 am

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