How do you feel about american based companies who hire outside the country for call centers?

for example charter communication only does buiness in the united states, or should I say only offers charter service in the states. But yet they are hiring people in mexico to take calls.

There are americans who do not have jobs and looking, but yet american companies are opening call centers in other countries because it is cheaper.

Charter is finding out having call centers in mexico is not working as planned, so they want to move the call centers back to the united states.. does this mean the mexicans who work in those call centers will come to the united states.