Peter Andre at BT Tower for BBC Children in Need (Eastenders) 2009
Peter Andre talks to Eastenders cast members, and BT’s Steve Smith at the top of BT Tower, which is one of 52 call centres where 5000 volunteers answered more than 210000 calls on the night (21-Nov-2009).
Categories: Call Centers Tags: 2009, André, children, Eastenders, Need, Peter, Tower
Categories: Call Centers Tags: 2009, call, Care, centres, Customer, Dignity, interview, ranked, Service
Battle of the Bands 2009 ININ Partner Conference
View the winning entry in the first ever Battle of the Bands competition held at the Interactive Intelligence Partner Confrence. “Call Center Revival” starring Nick Van Peursem of Altivon, an Interactive Intelligence Channel Partner.
Categories: Call Centers Tags: 2009, Bands, Battle, Conference, ININ, Partner
Categories: Call Centers Tags: 2009, call, Care, centres, Customer, Dignity, interview, ranked, Service
Dynamic Leaders Panel – IoD Annual Convention 2009
Nick Fry, CEO of Brawn GP F1 Team; Chey Garland CBE, Chief Executive of Garlands Call Centres; Nils Blythe, BBC Business Correspondent; Brendon Riley, Chief Executive of IBM UK and Ireland; Russell Taylor, Customer Service Director, T-Mobile; and Doug Richard, Contributor and Supporter of VentureNavigator, speaking on the Dynamic Leaders Panel at the IoD Annual Convention 2009 the Royal Albert Hall.
Categories: Call Centers Tags: 2009, Annual, Convention, Dynamic, Leaders, panel