Posts Tagged ‘Agent’

V TEL AGENT 4

SURVIVAL TIPS AND TRICKS FOR INTERNATIONAL CALL CENTRES

Demo (english) : Sarah, Paypal’s Virtual Agent

www.virtuoz.com Sarah is Paypal’s Virtual Agent in 5 different countries : US, UK, Australia, Germany and France. Together, the agents are having, on average, 650 thousands conversations per month with PayPal customers. The agents direct a huge number of queries away from the PayPal call centers, while still providing important information to their users.

Is it true that working w/a call center agent makes you crazy?

i am planning to work w/a call center agent thats why i ask this.

what are the most important qualities of a call center agent?

and what has been the most challenging part of being a call center agent?

why should they hire me as a call center agent?

I am applying as a call center agent… I am very proficient in english,flexible in time,hardworking,industrious and can cope with stress. I have this qualities but what can I say to them with this practical question?

Anyone who work here as a call center agent?

If you are working in a call center company, how do you manage irate customers?

what are the usual questions of the employer when applying for call center agent or technical support rep.?

I’m planning to apply in a call center, what are the usual questions they give to the applicant?