Posts Tagged ‘centres’

jobs in call centres…………………?

someone plz tell me abt d exact task of call centres.wat actually is done in the call centres????

Call centres overseas?

Hiya American People!
I am from Britain and I have a question for you:
Here in the UK, most major companies have call centres in India. Such as Virgin Media, mobile phone companies, major banks…
Microsoft Xbox support is in Estonia…
Do you have the same thing there?
I mean, do you have to struggle to understand what the called “customer service” has to say?
It’s quite interesting and I really want to know if this idiotic idea is exclusively British.
Cheers from the UK!
Hey Eric…
I do understand your point. However, Hindis living in the UK get to learn our accent a bit better as well as our expressions and stuff…
But Hindis in India, don’t know a thing about Britain and can’t even tell you how our legislation works. They say whatever they want and don’t hold any liability for that.
And besides, it is very unfair to Brits. Building call centres in India takes jobs away from Britain. It makes British customers angry (we don’t understand them). I know it is cheaper to run an office in India, but come on! It is unfair. You must agree with it. The same happens there and US is losing jobs, opportunities for a few dollars an hour.
I believe that customer service is EVERYTHING a company has. Companies must do whatever makes the customer happy.
And, besides that, they could still use the quote “we are generating employment in the UK” as a sales hook. I think that it’s beyond our acceptance.
Don’t you worry, mate…
As you might know, ALL the other companies (that includes BT – which stands for BRITISH telecom), also has call centres in India.
However, when you pick the option “if you are thinking of leaving us, please press 5″……. You get the proper and beautifully spoken English. Strange, isn’t it? The business retention team is always VERY British… For some reason…
hahahahaha

Can i have the email id and contact number of HR Recruiters in call centres like Aviva, First Source, Mphasis,

Dear Sir/Madam. Kindly inform me some source in Call Centres?

I am K.Raja, Indian, Male, 22yrs old. I have completed my Higher secondry course certificate. I have good english vacabulary and able to speak the language fluently.
Kindly inform some source to be employed in call centres in India.

I ask this to you considering you as my brother/sister.
Please do the needful

Your’s Sincerly
Raja. K

its about working at call centres( for example IBM Daksha)?

hi!! i just wanna know , working at a call centre as “excutive operations” is a good career opportunity?
espacially working for Great Brands Like “IBM Daksha” provides u a better career opportunity.

can one take this as a lon term career?

Should UK based companies use overseas call centres?

Is age is the criteria to join in BPO/ Call Centres?