Posts Tagged ‘Cloud’

Call Center Workforce Management in the Cloud – 5 Advantages

Learn about the key advantages of a cloud-based workforce management solution for call centers and how it compares to traditional, on-premise workforce management software.

SoftLayer® Chief Scientist to Speak at Citrix Synergy and All About the Cloud

SoftLayer® Chief Scientist to Speak at Citrix Synergy and All About the Cloud
SoftLayer® Technologies, the innovative provider of Cloud, Dedicated, and seamlessly integrated environments, today announced that Chief Scientist Nathan Day will speak at All About the Cloud, on Wednesday, May 25, 2011 at 10:50am and at Citrix Synergy, on Thursday, May 26 at 2:00pm.

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Dell Boomi Atomsphere Cloud Integration Platform 2011 Achieves SAP Certification

Dell Boomi Atomsphere Cloud Integration Platform 2011 Achieves SAP Certification
BERWYN, Pa.–(BUSINESS WIRE)–Dell Boomi AtomSphereTM Cloud Integration Platform 2011, the No. 1 integration cloud, is now certified for connecting to the SAP NetWeaver® technology platform and SAP® Business Suite software, providing customers with an efficient, reliable and affordable gateway to the cloud “The move to cloud computing should be simple and affordable for all enterprises …

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Centrify Introduces CloudTools for Active Directory-Based Access Control for Securing Linux Servers in the Cloud

Centrify Introduces CloudTools for Active Directory-Based Access Control for Securing Linux Servers in the Cloud
RED HAT SUMMIT – Centrify Corporation, the leading provider of security and compliance solutions that centrally control, secure and audit cross-platform systems and applications using Active Directory, today at the Red Hat Summit announced Centrify CloudTools, an integrated collection of free tools and enhancements to existing products that lets organizations dynamically apply Active Directory …

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Cloud brokering: Building a cloud of clouds

Cloud brokering: Building a cloud of clouds
The ability to select among several public clouds is only one benefit of cloud brokering. It also supports the ability for an organization to move application instances or data between private and…

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Seven Questions For Doug Hauger, Head of Microsoft’s Azure Cloud Platform

Seven Questions For Doug Hauger, Head of Microsoft’s Azure Cloud Platform
I had always been a little confused about Microsoft’s Windows Azure cloud computing platform. Amazon Web Services I get. But had you asked me to tell you how it and Windows Azure are different, I would have been a little hard pressed to tell you.

Read more on AllThingsD Online via Yahoo! Finance

Salesforce.com: Service Cloud with Chatter Demo

Today’s customers want faster, more responsive service across every channel from the call center to the social Web. With the Service Cloud, you’ll deliver it all. Its a complete platform for modern customer service, with all the tools and applications you need to amaze your customers and keep your agents productive. In this video you’ll see how Chatter will make your service agents more productive and your customers even happier.