Dell Salesman Flips Out – Extended Cut
A man calls Dell to order a computer and gets a guy in a Panamanian call center that loses his mind. This is a remix/re-cut of the original version, with a more complete copy of the full call. (The only part of the audio I deleted was the section pertaining to the caller’s personal information.) I used (re-used) about 90% of the original video along with added photos to fill in the gaps so the video & audio matched.
Categories: Call Centers Tags: Dell, extended, Flips, salesman
Having computer problem with new Dell XPS 15 L502X…?
I’m having some very annoying problems with my new laptop. I bought it about a month and a half ago, and about a month ago the hard drive crashed and dell support agreed to replace it, giving me the windows 7, Roxio software, and DVD power discs and of course the new hard drive. The technician installed the new hard drive, and installed windows 7 for me, telling me that i could install the drivers myself with the drivers and utilities disk I already had. I was also told to re-download McAfee Platinum, my graphics driver, and Microsoft Office Home and Student online. My main problems now are the following:
McAfee keeps crashing and the Action Center tells me to turn it back on, which I do but it happens every few start-ups anyways. I did a full scan with McAfee several times but to no avail.
Drivers keep crashing, especially my wireless card. At one point I also had another 3 unknown driver problems as well. i had to use system restore every time, and it gets very tedious and nerve-racking. The fact that system restore seems to fix these problems make me think its not a virus, but a computer flaw.
The turning on of the computer is flawless, but at login it goes very slowly, and seems to be getting slower every start-up. This does not occur at when I login, log off, then log back in again, and I find this strange.
Turbo Boost for my i5-2410 crashed but for some reason I was able to turn it back on again.
In short, I almost expect a new problem every time I open my laptop, and its starting to make me anxious. I have thought of two main solutions:
Call Dell.Support again and demand a full replacement
Re-install windows 7 (will this remove all problems?)
Hopefully one of those works, if not any suggestion? Please, I’m all ears!!!
MTH, i’m a bit unsure of how to do that. do I just insert the disk and follow onscreen instructions or something? Also, will re-installing windows completely remove any previous files, programs, etc. in case it is a virus problem? Also, I have no special files i need to keep, so wiping my hard drive would be no problem.
PS: I’m new to computers so please make instructions thorough.
Melinda, I’m not sure if that site’s reliable, because mcafee doesn’t have a check mark over it, it has a question mark, so i’ll pass thanks.
Carling, I’m actually seriously considering Linux, but I have a few questions: Do I need drivers, and can I run the following programs just as good as on windows: Itunes (with the store working of course), media go (“), DVD video soft, steam (a biggie, as i have bought several games already, and i love gaming on PC), any PC games (“), microsoft office home and student (I know about open office, but I already bought this. Yes I have hears of wine, but I also heard it was a bit buggy, and running two OSes at once could be a major slowdown, esp. when I’m playing Crysis! Thanks in advance
MTH, I don’t have a lot of time right now (exams), but i’ll try it out in about a week, thanks.
Oh, and Carling, I have a geforce 540m, and I’m not sure how to install the drivers. I also heard that geforce drivers could be a problem on linux. any suggestions?
just ordered a dell desktop have a question?
so i just ordered a dell studio xps 8100 desktop by phone. i told the person that took my call what i specifically wanted because i customized it on their website then called to tell them what i chose.
but i went to check my order after i placed it on there tracking section and it showed the following.
1224-7465Studio XPS 8100
1317-2913Studio XPS 8100, Intel Core i7-860 processor(8MB Cache, 2.80GHz)
1317-28908GB DDR3 SDRAM at 1333MHz-4x2GB
1330-3828Dell Consumer Multimedia Keyboard, US
1320-8297Dell 23 inch ST2310 WidescreenFlat Panel
1320-8407nVidia GeForce GTS240 1024MB GDDR3
1342-0169750GB Serial ATA 2 Hard Drive 7200 RPM
1330-6470Dell Resource DVD with Application Backup
1420-6576DELL WELCOME,Software Dimension/Inspiron
1420-8873Dell Dock Consumer
1420-6436PC-Restore, Dim/Insp
1421-0323Windows Live Search,Multiple User Interface
1463-2282Dell Owners Manual installed on your system,click on icon after system set-up to access
1330-6097You have chosen a Windows 7 System
1421-0092DELL-DOWNLOAD-FLAG
1421-1603Genuine Windows 7 Home Premium, 64bit, English
1421-0530Dell Support Center 2.0 64bit
1420-7938Dell Connect 2.1
1330-3826Dell Studio USB Optical Mouse
1410-1867ADOBE READER 9.0 MULTI- LANGUAGE
1313-998916X DVD+/-RW
1421-1412Cyberlink Power DVD 8.3 Playback
1313-8757Roxio 10.3, Easy CD & DVD
1421-9898THX TruStudio PC
1313-7359Dell AX210 Universal Serial Bus 1.2W Stereo Speaker Ship In Box
1430-0682Dell 1525 WLAN PCIe card with11n mini-Card & external antenna
1410-2152McAfee SecurityCenter with anti-virus, anti-spyware firewall, 15-months
1420-8103Microsoft Works 9.0, English
1950-33382 Year Limited Warranty
1905-9738Dell Hardware Warranty PlusOnsite Service, Extended Year(s)
1905-9737Dell Hardware Warranty PlusOnsite Service, Initial Year
1906-1871Third Party At HomeService, 24×7 TechnicalSupport, 1 Year Extended
1907-7710Third Party At HomeService, 24×7 TechnicalSupport, Initial Year
1412-0360Soft Contracts – Banctec
1902-0931Dell Limited Hardware Warranty 7X24 Technical Support, 1 Year Extended
1960-8700Dell Limited Hardware Warranty 7X24 Technical Support, Initial Year
1988-77072GB DATASAFE ONLINE 1.1 FOR SDO/DIM/INS/XPS
1420-9518DATASAFE ONLINE 1.1 2GB
1988-0099To activate your online backupaccount, go to Start, Programs, DataSafe Online
1330-0172S and P Drop-in-Box Marcom forDHS Desktops
it shows what i ordered, more then half is what i asked for. but the rest are extras things the person on the phone never mentioned. like the DELL-DOWNLOAD-FLAG. is everything on that list standard and is suppose to come with the dell xps 8100 desktop?
Dell 5100 PC with XP Media Center?
The computer has a TV tuner and we hooked up a cable to watch tv. But, the tuner is not being detected. I called the cable company and they said it was the computer software. Anyone know what software I would need. The tuner used to work before I moved the computer. Also, I don’t know if this was important. But, I used to have cyberlink DVD player. And now I don’t. It came witht the computer and I am not going to pay for it if I need to rebuy it . But, if you know anywhere I could get the download for free. I can’t talk to Dell support because it would cost $40.
Categories: Call Center Software Tags: 5100, center, Dell, Media
Dell Boomi Atomsphere Cloud Integration Platform 2011 Achieves SAP Certification
Dell Boomi Atomsphere Cloud Integration Platform 2011 Achieves SAP Certification
BERWYN, Pa.–(BUSINESS WIRE)–Dell Boomi AtomSphereTM Cloud Integration Platform 2011, the No. 1 integration cloud, is now certified for connecting to the SAP NetWeaver® technology platform and SAP® Business Suite software, providing customers with an efficient, reliable and affordable gateway to the cloud “The move to cloud computing should be simple and affordable for all enterprises …
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Categories: Call Center Software Tags: 2011, Achieves, Atomsphere, Boomi, certification, Cloud, Dell, Integration, Platform
CEO Dell on his company’s shifting strategy
CEO Dell on his company’s shifting strategy
ROUND ROCK, Texas – Michael Dell is in a very good mood. Companies are buying new computers, servers, and other technology again. An improving economy helped push Dell Inc. to a record third quarter. The company’s leadership team shook off a recent setback – losing data-storage-maker 3Par to Hewlett-Packard Co. – and is relentlessly optimistic about the company’s transformation from purveyor of …
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Categories: Call Center Network Tags: Company's, Dell, shifting, Strategy
CEO Interview: Michael Dell on shifting strategy
CEO Interview: Michael Dell on shifting strategy
Michael Dell is in a very good mood.
Read more on KSWO Lawton-Wichita Falls
