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Posts Tagged ‘Expert’

CIO Top Tips: CRM expert predicts contact centre trends for next decade


BT’s Andrew Small reviews developments in the past decade and what’s likely in the future. Contact centre technology is ahead of needs today. Flexibility of payment and logistics, the integration of social media and linking up mobile devices will be coming priorities.

Be the first to comment - What do you think?  Posted by - June 14, 2011 at 8:59 am

Categories: Call Centers   Tags: , , , , , , ,

Article: Instant Expert: Secrets & Features of iOS 4.2

Article: Instant Expert: Secrets & Features of iOS 4.2
Today Apple released iOS 4.2 for the iPhone, iPod touch and, most notably, the iPad. Originally announced at the company’s fall event back in September, iOS 4.2 represents the unification of the iOS operating system across all of Apple’s mobile devices, bringing the iPad up to speed with the multitasking capabilities and other major features introduced in iOS 4 and bringing the anticipated …

Read more on iLounge

Be the first to comment - What do you think?  Posted by - November 27, 2010 at 11:16 am

Categories: Call Center Tools   Tags: , , , ,

Florida Tech lightning expert uses art to share his scientific discoveries

Florida Tech lightning expert uses art to share his scientific discoveries
“Science is like art.” Science needs art, says Florida Tech physics and space sciences professor Dr. Joseph Dwyer, in a video projected on a wall at the Brevard Art Museum.

Read more on Florida Today

Be the first to comment - What do you think?  Posted by - October 10, 2010 at 12:56 pm

Categories: Call Center Help   Tags: , , , , , , ,

RingCube Technologies Adds Business Process Outsourcing and Contact Center Expert Julie Casteel to Its Advisory Team

RingCube Technologies Adds Business Process Outsourcing and Contact Center Expert Julie Casteel to Its Advisory Team
MOUNTAIN VIEW, Calif.—-RingCube Technologies, the leading provider of managed virtual workspaces, today announced that it has named Business Process Outsourcing and Contact Center expert Julie Casteel as the newest member of its Advisory Team.

Read more on Business Wire via Yahoo! Finance

Be the first to comment - What do you think?  Posted by - September 13, 2010 at 1:16 pm

Categories: Customer Service Call Centers   Tags: , , , , , , , , , , , ,

Ask the expert: High Holy Days tickets

Ask the expert: High Holy Days tickets
Q: My wife and I decided not to buy High Holy Days tickets this year because they’re so expensive. What can we do to mark the holidays at home on our own?

Read more on The Jewish Journal of Greater Los Angeles

Be the first to comment - What do you think?  Posted by - September 1, 2010 at 8:48 am

Categories: Call Center Network   Tags: , , , ,

Prostate Cancer Treatment Expert Dr. David B. Samadi, MD Introduces His New RoboticOncology.com Mobile and Multimedia …

Prostate Cancer Treatment Expert Dr. David B. Samadi, MD Introduces His New RoboticOncology.com Mobile and Multimedia …
NEW YORK, NY–(Marketwire – March 30, 2010) – To support his broad, global patient caseload, Dr. Samadi, Chief of the Division of Robotics and Minimally Invasive Surgery in the Department of Urology at The Mount Sinai Medical Center in New York, has launched a mobile site for his own practice, RoboticOncology.com.

Read more on Marketwire

Be the first to comment - What do you think?  Posted by - March 24, 2010 at 8:26 pm

Categories: Call Center Analytics   Tags: , , , , , , , , ,