Frost & Sullivan Recognizes Echopass for its Unique Competitive Strategy in the Hosted Contact Centers Space
Frost & Sullivan Recognizes Echopass for its Unique Competitive Strategy in the Hosted Contact Centers Space
Based on its recent analysis of the hosted contact centers market, Frost & Sullivan recognizes Echopass Corporation with the 2010 North American Frost & Sullivan Award for Competitive Strategy Innovation.
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Categories: Call Center Network Tags: Centers, Competitive, Contact, Echopass, Frost, Hosted, recognizes, Space, Strategy, Sullivan, Unique
Frost & Sullivan Recognizes Mitel for Pioneering the Virtualization of Real-time Voice and Video Applications
Frost & Sullivan Recognizes Mitel for Pioneering the Virtualization of Real-time Voice and Video Applications
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Categories: Virtual Call Centers Tags: Applications, Frost, Mitel, Pioneering, Realtime, recognizes, Sullivan, Video, Virtualization, voice
Changing Service Provider Profiles Influence the North American Hosted Contact Center Market Dynamics, Finds Frost …
Changing Service Provider Profiles Influence the North American Hosted Contact Center Market Dynamics, Finds Frost …
MOUNTAIN VIEW, Calif., May 24 /PRNewswire/ — Despite the economic downturn, the North American hosted contact center markets have been growing quickly in recent years. The period from 2008 to 2010 represents a change in the way companies compete for hosted contact center business.
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