I need help in finding a call center training school in Cavite?
Can you suggest of a training center for a wannabe call center agent like me? I hope it’s in Cavite, Philippines. Thanks
Well I need help with some computer h.w. already tried google?
I need help with a past due assignment. I keep trying to figure out the answers but im not exactly all that knowledgeable when it comes to computers. so help, please asap.
1. a computer’s _______________- system is the master controller for all the activities that take place within a computer.
a. original
b. program
c. analysis
d. operating
2. people who design and create software are called computer__________
a. programmers
b. geeks
c. analysts
d. operators
3. an executable file is a program that tells your PC how to perform a specific task, whereas a(n) ________ file contains words, numbers, and pictures you can manipulate.
a. executable
b. data
c. memory
d. word document
4. A grid consisting of rows, columns, and cells is called a(n):
a. formula
b. merge
c. table
d. file
5. the cell you can currently edit or modify is referred to as what kind of cell?
a. current
b. active/highlighted
c. initial
d. abbreviated
6. to quickly select all cells in a column, click the gray______ header at the top of the column
a. row
b. area
c. column
d. letter
7. to center label across several cells, select the horizontally adjacent cells, then click “Format” at the top of your screen, then click ‘cells’ and in the ‘format cells’ box that pops up, click the ‘alignment’ tab. Within the ‘format cells’ box, under ‘text control’ click: (Or, select the horizontally adjacent cells, right click, select Format Cells, select_____________.)
a. shrink to fit
b. merge cells
c. wrap text
d. left alignment
8. In a powerpoint presentation what controls the way bullets appear in a bulleted list:
a. zoom control
b. numbering button
c. an animation effect
d. formatting toolbar
9. Within an excel worksheet, this contains a single piece of information such as a name or zipcode:
a. table
b. format
c. cell
d. field
10. personal software that moniters data as it arrives from a network, filters out suspicious data, and warns of intrusion attempts is called:
a. virus blocker
b. firewall
c. adware
d. spyware
11.what type of software can you install and activate that can analyze and control the flow of traffic entering your computer to prevent unauthorized access to your data by hackers.
a. firewall
b. spam blocker
c. spy control
d. adware
12. a mass mailing __________ can make use of information on an infected computer to mail itself to everyone listed in the email address book.
a. disease
b. spam
c. firewall
d. worm/virus
13. when the contents of a cell are displayed as ######, that cell contains a number that is too long to display in the cell. Briefly explain how to remedy the problem:
I have 40 questions in total. I have been able to answer the others but these I cant
I am giving 10 to best answer
Categories: Call Center Software Tags: already, computer, Google, h.w., Help, Need, Some, tried, well
Help installing HP All in one printer..?
I’m trying to install my new HP Deskjet F4235 All-In-One printer, scanner and copier.
Everytime that I insert the disk, the HP install wizard comes on and I click install and it begins, but once it comes to a screen that says
“Firewall or anti-spyware software may show alert dialogs related to this installation. Please allow any HP programs to proceed if you see one of these alerts by selecting an option such as: Unblock, Yes, Allow or Permit. ETC.”
Then I click on Next and it goes back to the installing page, where a new windows then pops up that says “hpzrein01.exe has encountered a problem and needs to close.” With a Send Error Report and Don’t Send.
I’ll click Don’t Send then another window pops up that doesn’t say anything with an OK button. Then another windows comes up that says “hpzrcv01.exe has encountered a problem and needs to close” and I click Don’t Send and it all disappears.
I tried to call the technical support center for help and ended up staying on the phone for 2 and half hours with a foreigner that had no clue what he was doing and then said he would call me back today and never did.
By hooking up the USB cord, I can get the printer to work, but not the scanner.
If anyone knows how to fix this, that would be fantastic!! But someone PLEASE HELP!!!
Categories: Call Center Software Tags: Help, installing, printer
Can anyone help me with my narrative?
I’m looking to improve my resume, but I am stumped…
Here is one of my narratives:
In my department I respond on a daily basis to taxpayer’s inquiries they have with their withholding. To do this I must answer their correspondence or their phone call to our service center. I must inform them of the program and how it works. I answer questions they may have and guide them to a resolution.
I will compute their withholding by analyzing their tax return for non wage income, adjustments to income, and itemized deductions. After the taxpayer understands how I come up with the equation, I must issue a letter of modification to them through the database.
Before all that happens my fellow tax examiners and I, will have to issue letters that tell their employer to lower the taxpayer’s withholding down to zero, causing them to call or send in correspondence. These letters are also issued through our computer system.
I noticed this system is a bit outdated and took it upon myself to build a new program from software that comes standard on our computers. This system is a simple system with the capabilities of handling the largest tasks. I designed a system that can manipulate any data screen as well as compute the information given or received. This program I created sends the withholding letters with less typing and is faster then systems already built to send letter.
I must research an account before sending a letter. To do this through our database we must analyze the taxpayers wage income and see if they are withholding adiquatly. We also need to check their account to make sure a previous letter was not issued to keep from sending letters is a repetitive nature.
Recognized there must be an easier way to handle these procedures. One task that others said could not be done was to combine a link to two different databases within the same technology. This tool will extract the data from our database and place it into the proper places in our own other database. This will create a consistency throughout the department.
Categories: Call Center Software Tags: Anyone, Help, narrative
Help please with computer question? Not sure if my answers correct?
) Most Microcomputers allow users to expand their systems by providing these system board.
a) Expansion slots
b)Ports
c) sound cards
d) modem cards
) A byte is formed by a group of
a) four bits
b) eight bits
c) 12 bits
d) 16 bits
) The physical equepment that processes data in order to create information is called the
Typology
compiler
hardware
software
) Desktop, media center, notebook, netbook, tablet PC , and handheld computers are classified as
a) mainframe computers
b) Supercomputers
c) Minicomputers
d) microcomputers
) Flash memory cards are a type of what kind of secondary storage?
a) Optical disks
b) Hard drives
c) high- definition disks
d) Solid – state storage
) A CD-RW disk
a) can be written to only once
b) can be erased and rewritten
c) holds more data than DVD
d) is an example of solid state storage
) All of the following are commonly used units of measurement to describe memory capacity , except:
a) megabyte (MB)
b) Gigabyte (GB)
c) Terabyte ( TB)
d) Nanobyte ( NB
. what is the default tab alignment?
a) Center
b) left
c) Right
d)Justified
Which of the following is not a type of secondary storage?
a) Memory
b)Hard disks
c)Optical disks
d) Solid- state storage
Jail broken ipod touch problems!!!! Please Help!!!?
so i just downloaded a software called blackra1n to my ipod touch to jailbreak it it worked fine the i tried to download a theme for my new jailbroken ipod it was a passcode theme it downloaded fine then it had to rebout my ipod the apple symbol came on the screen and stayed on for a wile the the device just shut off. it keeps doing that and wont connect to itunes either. ive tried the hold the sleep and center button 10 secs to didnt help! Please Help!!!!
i need help finding a 411 or call center job that is not telemarketing, in Northern Virginia?
The title says it all. It seems to me that finding a call center job or 411 job is the most difficult job to find on the internet. I have searched and searched and have come across too many dead ends. If anybody lives in the Northern Virginia area, or the metro, please let me know where I can find a job like this around this area, I am positive a job like this exist around here, I just need to know where to find it.
Categories: Call Centers Tags: call, center, Finding, Help, Need, Northern, Telemarketing, Virginia
