Avaya Helps Businesses Enhance Customer Service in a Multimedia World
Avaya Helps Businesses Enhance Customer Service in a Multimedia World
BASKING RIDGE, NJ–(Marketwire – 07/12/11) – Avaya Aura Contact Center 6.2 enhances agent-assisted experiences with new expert collaboration capabilities, direct integration with social media Avaya Aura Experience Portal drives automated service with greater speed, savings New products reflect consumer shift to multimedia — 40% of consumers prefer alternate methods of contact for customer …
Read more on Marketwire via Yahoo! Finance
Categories: Call Center Network Tags: Avaya, Businesses, Customer, Enhance, Helps, Multimedia, Service, World
Lucky Dog shop helps animals, people
Lucky Dog shop helps animals, people
Melanie O’Brien’s 10-year-old pitbull, Bacardi, had stopped acting like herself. She seemed like she was suffering, but O’Brien couldn’t figure out what was wrong. First, O’Brien tried calling her veterinarian to get her four-legged friend examined. The situation was worse than expected.
Read more on The Nashua Telegraph
Update: North Baldwin helps tornado victims
Update: North Baldwin helps tornado victims
BAY MINETTE, Ala. — While rough winds, rain and minor power outages occurred in North Baldwin County during the night a week ago today, central and northern Alabama saw severe storms, tornadoes and 255 deaths. So a few North Baldwin County businesses and individuals took up donations and offered services to help those areas.
Read more on BaldwinCountyNow.com
WIA helps SGTC Law Enforcement Academy students achieve dreams
WIA helps SGTC Law Enforcement Academy students achieve dreams
Harry Charles Brooks II of Americus and Joseph P. Able of Americus landed their dream jobs with the Fort Valley State University (FVSU) Department of Campus Police and Safety as police officers shortly after graduating from SGTC’s fifth Law Enforcement Academy class in December 2010.
Read more on Americus Times-Recorder
Categories: Call Center Systems Tags: Academy, Achieve, dreams, enforcement, Helps, SGTC, students
Mark Price Shooting Lab Helps Make Swishes Come True
Mark Price Shooting Lab Helps Make Swishes Come True
A parade of pros looking to hone their shot have wound their way to the program at the Suwanee Sports Academy northeast of Atlanta.
Read more on New York Times
Angel Tree Helps Inmates Reconcile with Kids, God
Angel Tree Helps Inmates Reconcile with Kids, God
There are approximately 1.7 million children with a parent in prison, and through the Angel Tree program some of those children can receive a Christmas present from their parent behind a prison cell.
Read more on The Christian Post
Solacom’s 911 gear helps call centers consolidate
The City of Owensboro and Daviess County use Solacom’s ESP to cosolidate 9-1-1 call centre facilities.
Categories: Call Centers Tags: call, Centers, consolidate, gear, Helps, Solacom's