VPI’s Analytics-Driven Quality Monitoring Software Wins Contact Center Technology Innovation of the Year Award at …
VPI’s Analytics-Driven Quality Monitoring Software Wins Contact Center Technology Innovation of the Year Award at …
CAMARILLO, CA–(Marketwire – June 29, 2010) – VPI (Voice Print International, http://www.VPI-corp.com ), the premier global provider of analytics-driven interaction recording, contact center quality monitoring and workforce optimization solutions for enterprises, trading floors, government agencies, and emergency service providers, today announced that its VPI QUALITY …
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Categories: Call Center Solution Tags: AnalyticsDriven, Award, center, Contact, Innovation, monitoring, quality, software, technology, VPI's, Wins, year
Cool-n-Save Green Innovation Reduces Cost of Air Conditioning by as Much as 30%
Cool-n-Save Green Innovation Reduces Cost of Air Conditioning by as Much as 30%
Patented “green” device reduces energy cost of air conditioning by pre-cooling air with treated water mist. Cool-n-Save is a “do-it-yourself” installation with 5 easy steps, no tools, and no electricity.
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Categories: Call Center Systems Tags: Conditioning, CoolnSave, Cost, Green, Innovation, much, Reduces
No-Cost Innovation: Capitalize on Customer Ideas
No-Cost Innovation: Capitalize on Customer Ideas
Businesses are extending their reach across multiple channels of commerce — from stores, call centers and kiosks to the Web 2.0 reality of social networking sites and blogs — to maximize sales opportunities. As customers get more demanding in this competitive environment, it pays to listen to them.
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Categories: Customer Service Call Centers Tags: Capitalize, Customer, ideas, Innovation, NoCost