Loeb & Loeb’s Media Mindshare Thought Leadership Series – Mobile Messaging
Loeb & Loeb’s Advanced Media and Technology Group is proud to present the fifth and final installment in our Media MindShare Thought Leadership Series, a collection of video interviews with Loeb & Loeb clients and attorneys discussing social media, mobile marketing, privacy, behavioral advertising and other issues of interest to Fortune 500 advertisers and advertising agencies. In Mobile Messaging, Kelsey Joyce, Director of Legal Affairs at T-Mobile USA, talks about the increasing popularity of location-based advertising and why mobile marketing is governed in part by outdated telemarketing and email marketing laws. Ken Florin, partner and Co-Chair of Loeb & Loeb’s Advanced Media and Technology Department, discusses the benefits to consumers of behavioral advertising and the importance of transparency when using behavioral advertising.
Categories: Telemarketing Call Centers Tags: Leadership, Loeb, Loeb's, Media, messaging, Mindshare, Mobile, Series, thought
Carmen Guerrero honored with El Concilio Latino Leadership Award
Carmen Guerrero honored with El Concilio Latino Leadership Award
It was sheer luck for thousands of students that Carmen Guerrero unknowingly was set on the path to becoming a teacher, and the Santa Paula resident was recently honored by El Concilio Family Services at its 22nd Annual Latino Leadership Awards held at the Oxnard Performing Arts Center.
Read more on Santa Paula Times
Categories: Call Center Management Tags: Award, Carmen, Concilio, Guerrero, honored, Latino, Leadership
PatientPoint Further Strengthens Leadership Team with New Executive Appointments
PatientPoint Further Strengthens Leadership Team with New Executive Appointments
As PatientPoint broadens focus from provider groups to include health plans and pharmacy benefit man…
Read more on citybizlist South Florida
Categories: Call Center Systems Tags: appointments, Executive, Further, Leadership, PatientPoint, Strengthens, team
Coradiant Executive to Provide Thought Leadership Discussion at Info360
Coradiant Executive to Provide Thought Leadership Discussion at Info360
SAN DIEGO–(BUSINESS WIRE)–Coradiant Inc., the leader in Web Application Performance Management, announced that Joe Hsy, VP of Advanced Development, will be a featured speaker at AIIM International Conference and Expo @Info360.
Read more on Business Wire
Categories: Call Center Systems Tags: Coradiant, Discussion, Executive, Info360, Leadership, provide, thought
Call Center Team Building Leadership is Becoming a Must
Call Center Team Building Leadership is Becoming a Must=900)&&(!__fwPendingImagesProcessed)){__fwPendingImages.push([a,b])}else{a.src=b}},300)}function __fwGetElementYPosition(b){function a(f){var g=f;while(g.parentNode){var e=(window.getComputedStyle)?window.getComputedStyle(g,”"):g.currentStyle;if(e.display==”none”||e.visibility==”hidden”){return true}g=g.parentNode}return false}var d=0;var c=b;while(c.offsetParent){d+=c.offsetTop;c=c.offsetParent}if(d==0){if(a(b)){d=1000000}}return d}function __fwProcessPendingImages(){if(__fwPendingImagesProcessed){return}__fwPendingImagesProcessed=true;for(var b=0,a=__fwPendingImages.length;b document.body.offsetHeight ? document.body.scrollHeight : document.body.offsetHeight + ‘px’)}*:first-child+html
#TB_window{position:fixed;background:#fff;z-index:99102;color:#000;display:none;border:4px
solid #525252;text-align:left;top:50%;left:50%;overflow-x:hidden;overflow-y:hidden}#TB_window{position:fixed;background:#fff;z-index:99102;color:#000;display:none;border:4px
solid #525252;text-align:left;top:50%;left:50%;overflow-x:hidden;overflow-y:hidden}* html
#TB_window{position:absolute;margin-top:expression(0 – parseInt(this.offsetHeight / 2) + (TBWindowMargin = document.documentElement && document.documentElement.scrollTop || document.body.scrollTop) + ‘px’)}#TB_window
img#TB_Image{display:block;margin:15px
0 0 15px;border-right:1px solid #ccc;border-bottom:1px solid #ccc;border-top:1px solid #666;border-left:1px solid #666}#TB_caption{height:25px;padding:7px
30px 10px 25px;float:left}#TB_closeWindow{height:28px;padding:11px
25px 10px 0;float:right}#TB_closeAjaxWindow{padding:7px
10px 5px 0;margin-bottom:1px;text-align:right;float:right}#TB_closeAjaxWindow
img{vertical-align:middle}#TB_ajaxWindowTitle{float:left;padding:7px
0 5px 10px;margin-bottom:1px;font-weight:bold;font-size:14px}#TB_title{background-color:#e8e8e8;height:27px}#TB_ajaxContent{clear:both;padding:2px
15px 15px 15px;overflow:auto;text-align:left;line-height:1.4em}#TB_ajaxContent.TB_modal{padding:15px}#TB_ajaxContent
p{padding:5px
0px 5px 0px}#TB_load{position:fixed;display:none;height:13px;width:208px;z-index:103;top:50%;left:50%;margin: -6px 0 0 -104px}* html
#TB_load{position:absolute;margin-top:expression(0 – parseInt(this.offsetHeight / 2) + (TBWindowMargin = document.documentElement && document.documentElement.scrollTop || document.body.scrollTop)+’px’)}#TB_HideSelect{z-index:99;position:fixed;top:0;left:0;background-color:#fff;border:none;filter:alpha(opacity=0);-moz-opacity:0;opacity:0;height:100%;width:100%}* html
#TB_HideSelect{position:absolute;height:expression(document.body.scrollHeight > document.body.offsetHeight ? document.body.scrollHeight : document.body.offsetHeight+’px’)}#TB_iframeContent{clear:both;border:none;margin-bottom:-1px;margin-top:1px;_margin-bottom:1px}html{}body,div,dl,dt,dd,ul,ol,li,h1,h2,h3,h4,h5,h6,pre,code,form,fieldset,legend,input,textarea,p,blockquote,th,td{margin:0;padding:0}table{border-collapse:collapse;border-spacing:0}fieldset,img{border:0}address,caption,cite,code,dfn,th,var{font-style:normal;font-weight:normal}li{list-style:none}caption,th{text-align:left}h1,h2,h3,h4,h5,h6{font-size:100%;font-weight:normal}q:before,q:after{content:”}abbr,acronym{border:0;font-variant:normal}sup{vertical-align:text-top}sub{vertical-align:text-bottom}input,textarea,select{font-family:inherit;font-size:inherit;font-weight:inherit;border:0}input,textarea,select{*font-size:100%}legend{color:#000}del,ins{text-decoration:none}dl.accordion-menu{margin:0;padding:0;clear:both;width:154px;border:1px
solid #dcdcdc;border-top:none;margin-bottom:15px}dl.accordion-menu dt.a-m-t{margin:0;background:url(http://images.articlesbase.com/sprite_category_menu.png) left top no-repeat;background-position:0px -29px;height:18px;padding:4px
0 0 5px;border-bottom:1px solid #dcdcdc}dl.accordion-menu dt.a-m-t-hover{font-weight:normal;background:url(http://images.articlesbase.com/sprite_category_menu.png) left top no-repeat;background-position:0px -54px}dl.accordion-menu dt.my-links{}dl.accordion-menu dt.my-links
a{display:block;float:left;width:125px;height:18px;padding:4px
0 0 5px;margin-bottom:-22px;position:relative;color:#000;text-decoration:none}dl.accordion-menu dt.my-links a:hover{font-weight:normal;color:#06C}dl.accordion-menu dt.a-m-t-down{}html.accordion-menu-js dt.a-m-t{cursor:pointer;zoom:1}dl.accordion-menu dd.a-m-d{margin:0;padding:0;padding:0}html.accordion-menu-js dd.a-m-d{display:none}html.accordion-menu-js dd.a-m-d-expand{display:block}html.accordion-menu-js dd.a-m-d-before-expand{display:block;position:relative;z-index:-1;opacity:0;height:auto !important;visibility:hidden;overflow:visible}html.accordion-menu-js dt.a-m-t-expand{font-weight:normal;background:url(http://images.articlesbase.com/sprite_category_menu.png) left top no-repeat;background-position:0px -54px}html.accordion-menu-js dd.a-m-d-anim{overflow:hidden;display:block}.bd{background:#f5f8fd}.bd a, .bd
span{text-decoration:none;border:1px
solid #fff;height:18px;padding:2px
0 0 10px;background:url(http://images.articlesbase.com/sprite_category_menu.png) left top no-repeat;background-position:-151px -104px;outline:none;display:block;cursor:pointer}.bd a:hover, .bd span:hover{background:url(http://images.articlesbase.com/sprite_category_menu.png) left top no-repeat;background-position:-151px -124px;;color:#06C}.bd
a.active{background:url(http://images.articlesbase.com/sprite_category_menu.png) left top no-repeat;background-position:-151px -124px;color:#06C}.bc{background:white}.bc a, .bc
span{text-decoration:none;border-bottom:1px solid #dcdcdc;height:18px;padding:4px
0 0 5px;background:url(http://images.articlesbase.com/sprite_category_menu.png) left top no-repeat;background-position:0px -79px;outline:none;display:block;cursor:pointer}.bc a:hover, .bc span:hover{background:none;color:#06C}.bc
a.active{background:none;color:#06C}#facebox
.b{background:url(http://js.articlesbase.com/facebox/b.png)}#facebox
.tl{background:url(http://js.articlesbase.com/facebox/tl.png)}#facebox
.tr{background:url(http://js.articlesbase.com/facebox/tr.png)}#facebox
.bl{background:url(http://js.articlesbase.com/facebox/bl.png)}#facebox
.br{background:url(http://js.articlesbase.com/facebox/br.png)}#facebox{position:absolute;top:0;left:0;z-index:8500;text-align:left}#facebox
.popup{position:relative}#facebox
table{border-collapse:collapse}#facebox
td{border-bottom:0;padding:0}#facebox
.body{padding:10px;background:#fff;width:370px}#facebox
.loading{text-align:center}#facebox
.image{text-align:center}#facebox
img{border:0;margin:0}#facebox
.footer{border-top:1px solid #DDD;padding-top:5px;margin-top:10px;text-align:right}#facebox .tl, #facebox .tr, #facebox .bl, #facebox
.br{height:10px;width:10px;overflow:hidden;padding:0}#facebox_overlay{position:fixed;top:0px;left:0px;height:100%;width:100%}.facebox_hide{z-index:-100}.facebox_overlayBG{background-color:#000;z-index:99}* html
#facebox_overlay{position:absolute;height:expression(document.body.scrollHeight > document.body.offsetHeight ? document.body.scrollHeight : document.body.offsetHeight + ‘px’)}@charset “utf-8″;.qa_foo_bar{display:block}#qa_left_col{float:left;width:646px;padding-bottom:35px}#qa_left_col
.messages{line-height:16px;background:#f7f7f7;padding:10px;font-size:12px;color:#090;border:1px
solid #E3E3E3}.qa_question_title{font-size:18px;color:#333;font-weight:bold;line-height:20px;padding-bottom:10px}.qa_question_box{float:left;width:646px;background:url(http://images.articlesbase.com/qa/question_box_bg.png) repeat-y;margin-bottom:25px}.qa_question_box
.qa_top{float:left;width:646px;background:url(http://images.articlesbase.com/qa/question_box_top.png) top no-repeat}.qa_question_box
.qa_bottom{float:left;width:646px;height:57px;background:url(http://images.articlesbase.com/qa/question_box_bottom.png) no-repeat}.qa_question_box
.qa_avatar{float:left;width:60px;min-height:185px;_height:185px;padding:12px
0 0 10px;background:url(http://images.articlesbase.com/qa/que_bg.png) 0px 115px no-repeat}.qa_question_box
.qa_question_content{float:left;width:536px;padding:22px
15px 15px 15px;position:relative}.qa_question_box .qa_question_content
a.qa_reports{position:absolute;right:9px;top:16px}.qa_question_box .qa_question_content
h1{font-size:14px;font-weight:bold;color:#333;line-height:18px;padding:0
6px 4px 0;overflow:hidden}.qa_question_box
.qa_que_meta{color:#666;font-size:11px;padding:15px
0 12px;display:block;background:url(http://images.articlesbase.com/qa/que_meta_divider.png) repeat-x bottom}.qa_question_box .qa_que_meta
.qa_asked_by{display:inline}.qa_question_box .qa_que_meta
.qa_question_tags{display:inline}.qa_question_box .qa_que_meta
a{color:#2179d2;font-size:11px;text-decoration:none}.qa_question_box .qa_que_meta a:hover{text-decoration:underline}.qa_question_box .qa_que_meta
span{color:#f90;font-size:11px;padding:0
3px}.qa_question_box
.qa_google_ad{width:536px;clear:both;padding-top:12px}.qa_question_box
.qa_social_icons{float:left;padding:22px
0 0 68px;font-size:11px;color:#fff}.qa_question_box .qa_social_icons
a{color:#2179d2;text-decoration:none;font-size:11px;margin:0
2px}.qa_question_box .qa_social_icons
a.email{background:url(http://images.articlesbase.com/qa/social_icons_question.png) 0px 0px no-repeat;padding:1px
0 1px 24px}.qa_question_box .qa_social_icons
a.share{background:url(http://images.articlesbase.com/qa/social_icons_question.png) 0px -20px no-repeat;padding:1px
0 1px 22px}.qa_question_box .qa_social_icons
a.twitter{background:url(http://images.articlesbase.com/qa/social_icons_question.png) 0px -40px no-repeat;padding:1px
0 1px 22px}.qa_question_box .qa_social_icons
a.facebook{background:url(http://images.articlesbase.com/qa/social_icons_question.png) 0px -60px no-repeat;padding:1px
0 1px 22px}.qa_question_box .qa_social_icons a:hover{text-decoration:underline}.qa_question_box
a.qa_answer_it{float:right;text-decoration:none;font-weight:bold;color:#666;font-size:12px;margin:17px
10px 0 0;display:inline;background:url(http://images.articlesbase.com/qa/answer_it_right.png) right no-repeat}.qa_question_box a.qa_answer_it
span{float:left;background:url(http://images.articlesbase.com/qa/answer_it_left.png) left no-repeat;height:21px;padding:6px
20px 0 30px;cursor:pointer}.qa_question_box a.qa_answer_it:hover{text-decoration:underline}.qa_answer_title{padding-bottom:10px}.qa_answer_title
h2{float:left;width:500px;font-size:18px;color:#333;font-weight:bold;line-height:20px;padding-bottom:10px}.qa_answer_title h2
span{color:#06c;font-size:14px;font-weight:normal}.qa_answer_title
.qa_sort_by{float:right;font-size:11px;color:#666;padding-top:7px}.qa_answer_title .qa_sort_by
a{color:#333;text-decoration:none}.qa_answer_title .qa_sort_by a:hover{text-decoration:underline}.qa_answer_title .qa_sort_by
a.active{color:#06c}.qa_answer_title .qa_sort_by
span{color:#ffb400;padding:0
3px}.qa_answer_box{float:left;width:646px;background:#f3f3f3 url(http://images.articlesbase.com/qa/answer_box_top.png) top no-repeat}.qa_answer_box
.qa_bottom{float:left;width:626px;background:url(http://images.articlesbase.com/qa/answer_box_bottom.png) bottom no-repeat;padding:10px
10px 22px 10px}.qa_answer_box
.qa_answer_avatar{float:left;width:46px}.qa_answer_box
.qa_votes{float:left;width:46px;background:url(http://images.articlesbase.com/qa/votes_box_bg.png) repeat-y;margin-top:8px;text-align:center}.qa_answer_box .qa_votes
.qa_top_votes{float:left;width:46px;background:url(http://images.articlesbase.com/qa/votes_box_top.png) top no-repeat}.qa_answer_box .qa_votes
.qa_bottom_votes{float:left;width:46px;background:url(http://images.articlesbase.com/qa/votes_box_bottom.png) bottom no-repeat;padding:5px
0}.qa_answer_box .qa_votes
span{font-size:15px;font-weight:bold;color:#333;display:block;padding:2px
0}.qa_answer_box .qa_votes
p{font-size:11px;color:#4c4c4c;padding:2px
0}.qa_answer_box
.qa_anwser_bubble_big{float:right;width:576px;background:url(http://images.articlesbase.com/qa/ans_bubble_big_bg.png) repeat-y}.qa_answer_box .qa_anwser_bubble_big
.qa_top_bubble_big{float:left;width:576px;background:url(http://images.articlesbase.com/qa/ans_bubble_big_top.png) top no-repeat}.qa_answer_box .qa_anwser_bubble_big
.qa_bottom_bubble_big{float:left;width:576px;background:url(http://images.articlesbase.com/qa/ans_bubble_big_bottom.png) bottom no-repeat}.qa_answer_box .qa_anwser_bubble_big
.qa_answer_content{float:left;width:541px;padding:10px
10px 0px 25px;position:relative}.qa_answer_box .qa_anwser_bubble_big .qa_answer_content
a.qa_reports{position:absolute;right:9px;top:8px}.qa_answer_box .qa_anwser_bubble_big .qa_answer_content
p{font-size:12px;color:#333;line-height:18px;padding-bottom:12px;padding-right:25px;overflow:hidden}.qa_answer_box .qa_anwser_bubble_big .qa_answer_content p
strong{color:#2179d2}.qa_answer_box .qa_anwser_bubble_big .qa_answer_content p a:hover{text-decoration:underline}.qa_answer_box .qa_anwser_bubble_big .qa_answer_content
.qa_more{display:block;font-size:11px}.qa_answer_box .qa_anwser_bubble_big .qa_answer_content .qa_more
a{color:#06c;text-decoration:none}.qa_answer_box .qa_anwser_bubble_big
.qa_answered_by{background:url(http://images.articlesbase.com/qa/que_meta_divider.png) repeat-x top;font-size:11px;color:#666;padding-top:12px}.qa_answer_box .qa_anwser_bubble_big .qa_answered_by
a{font-weight:bold;color:#2179d2;text-decoration:none}.qa_answer_box .qa_anwser_bubble_big .qa_answered_by a:hover{text-decoration:underline}.qa_answer_box .qa_anwser_bubble_big
p.qa_answered{color:#666;font-size:11px;padding:10px
25px 0 0}.qa_answer_box .qa_anwser_bubble_big
.qa_best_ans_comments{float:left;width:576px;margin:11px
0 -11px;position:relative}.qa_answer_box .qa_anwser_bubble_big .qa_best_ans_comments
a.qa_comments{float:right;font-size:11px;color:#4a4a4a;text-decoration:none;margin-right:9px;display:inline;background:url(http://images.articlesbase.com/qa/best_ans_comments_right.png) right -75px no-repeat}.qa_answer_box .qa_anwser_bubble_big .qa_best_ans_comments a.qa_comments
span{float:left;height:20px;padding:5px
10px 0 25px;background:url(http://images.articlesbase.com/qa/best_ans_comments_left.png) 0px -75px no-repeat;cursor:pointer}.qa_answer_box .qa_anwser_bubble_big .qa_best_ans_comments a.qa_comments:hover{background:url(http://images.articlesbase.com/qa/best_ans_comments_right.png) right -50px no-repeat}.qa_answer_box .qa_anwser_bubble_big .qa_best_ans_comments a.qa_comments:hover
span{background:url(http://images.articlesbase.com/qa/best_ans_comments_left.png) 0px -50px no-repeat}.qa_answer_box .qa_anwser_bubble_big .qa_best_ans_comments
a.qa_best_ans{float:right;font-size:11px;color:#4a4a4a;text-decoration:none;margin-right:9px;display:inline;background:url(http://images.articlesbase.com/qa/best_ans_comments_right.png) right -25px no-repeat}.qa_answer_box .qa_anwser_bubble_big .qa_best_ans_comments a.qa_best_ans
span{float:left;height:20px;padding:5px
10px 0 25px;background:url(http://images.articlesbase.com/qa/best_ans_comments_left.png) 0px -25px no-repeat;cursor:pointer}.qa_answer_box .qa_anwser_bubble_big .qa_best_ans_comments a.qa_best_ans:hover{background:url(http://images.articlesbase.com/qa/best_ans_comments_right.png) right 0px no-repeat}.qa_answer_box .qa_anwser_bubble_big .qa_best_ans_comments a.qa_best_ans:hover
span{background:url(http://images.articlesbase.com/qa/best_ans_comments_left.png) 0px 0px no-repeat}.qa_answer_box .qa_anwser_bubble_big .qa_best_ans_comments
a.qa_best_ans_voted{float:right;font-size:11px;color:#4a4a4a;text-decoration:none;margin-right:9px;display:inline;background:url(http://images.articlesbase.com/qa/best_ans_comments_right.png) right 0px no-repeat}.qa_answer_box .qa_anwser_bubble_big .qa_best_ans_comments a.qa_best_ans_voted
span{float:left;height:20px;padding:5px
10px 0 25px;background:url(http://images.articlesbase.com/qa/best_ans_comments_left.png) 0px 0px no-repeat;cursor:pointer}.qa_answer_comnent{float:right;width:566px;margin:27px
0 -12px 0}.qa_answer_comnent
.qa_answer_comment_avatar{float:left;width:45px;background:url(http://images.articlesbase.com/qa/comment_ico.png) 0px 55px no-repeat;min-height:100px;_height:100px}.qa_answer_comnent
.qa_answer_comment{float:right;width:516px;background:url(http://images.articlesbase.com/qa/ans_bubble_sm_bg.png) repeat-y}.qa_answer_comnent
.qa_answer_comment_top{float:left;width:516px;background:url(http://images.articlesbase.com/qa/ans_bubble_sm_top.png) top no-repeat}.qa_answer_comnent
.qa_answer_comment_bottom{float:left;width:516px;background:url(http://images.articlesbase.com/qa/ans_bubble_sm_bottom.png) bottom no-repeat}.qa_answer_comnent
.qa_answer_comment_content{float:left;width:481px;padding:10px
10px 10px 25px;position:relative}.qa_answer_comnent .qa_answer_comment_content
a.qa_reports{position:absolute;right:9px;top:8px}.qa_answer_comnent
.qa_comment_by{color:#666;font-size:11px}.qa_answer_comnent .qa_comment_by
a{color:#2179d2;font-weight:bold;text-decoration:none;font-size:12px}.qa_answer_comnent .qa_comment_by a:hover{text-decoration:underline}.qa_answer_comnent .qa_comment_by
span{font-size:9px;color:#f90;padding:0
2px}.qa_answer_comnent
p{font-size:12px;line-height:18px;color:#333;padding:10px
25px 0 0;overflow:hidden}.qa_answer_comnent div.warning
p{font-size:12px;line-height:18px;color:red;padding:10px
25px 0 0;background-color:#F3F3F3}.qa_answer_comnent
.qa_add_comment_btn{float:right;clear:right}.qa_answer_comnent .qa_add_comment_btn
input{width:180px;height:27px;padding-left:25px;padding-bottom:2px;background:url(http://images.articlesbase.com/qa/submit_ans_btm.png) no-repeat;margin-top:12px;color:#666;font-weight:bold;font-size:12px;line-height:13px;text-align:left;cursor:pointer}.qa_answer_comnent .qa_answer_comment_content
textarea.qa_comment_input{width:475px;height:110px;color:#666;font-size:12px;line-height:18px}.qa_google_ad_content{float:left;width:646px;margin:10px
0}.qa_answer_this_que{float:left;width:646px;padding:0}.qa_answer_this_que
h2{font-size:18px;color:#333;line-height:20px;font-weight:bold;padding:0
0 10px}.qa_submit_ans{float:left;width:646px;background:#f3f3f3 url(http://images.articlesbase.com/qa/answer_box_top.png) top no-repeat}.qa_submit_ans
.qa_bottom{float:left;width:626px;background:url(http://images.articlesbase.com/qa/answer_box_bottom.png) bottom no-repeat;padding:10px
10px 14px 10px}.qa_submit_ans
.qa_answer_avatar{float:left;width:46px}.qa_submit_ans
.qa_votes{float:left;width:46px;background:url(http://images.articlesbase.com/qa/votes_box_bg.png) repeat-y;margin-top:8px;text-align:center}.qa_submit_ans .qa_votes
.qa_top_votes{float:left;width:46px;background:url(http://images.articlesbase.com/qa/votes_box_top.png) top no-repeat}.qa_submit_ans .qa_votes
.qa_bottom_votes{float:left;width:46px;background:url(http://images.articlesbase.com/qa/votes_box_bottom.png) bottom no-repeat;padding:5px
0}.qa_submit_ans .qa_votes
span{font-size:15px;font-weight:bold;color:#333;display:block;padding:2px
0}.qa_submit_ans .qa_votes
p{font-size:11px;color:#4c4c4c;padding:2px
0}.qa_submit_ans
.qa_anwser_bubble_big{float:right;width:576px;background:url(http://images.articlesbase.com/qa/ans_bubble_big_bg.png) repeat-y}.qa_submit_ans .qa_anwser_bubble_big
.qa_top_bubble_big{float:left;width:576px;background:url(http://images.articlesbase.com/qa/ans_bubble_big_top.png) top no-repeat}.qa_submit_ans .qa_anwser_bubble_big
.qa_bottom_bubble_big{float:left;width:576px;background:url(http://images.articlesbase.com/qa/ans_bubble_big_bottom.png) bottom no-repeat}.qa_submit_ans .qa_anwser_bubble_big
.qa_answer_content{float:left;width:541px;padding:10px
10px 10px 25px}.qa_submit_ans
textarea.qa_ans_input{width:535px;height:110px;color:#666;font-size:12px;line-height:18px}.qa_submit_ans
.qa_submit_ans_btn{float:right;clear:right}.qa_submit_ans .qa_submit_ans_btn
input{width:180px;height:27px;padding-left:25px;padding-bottom:2px;background:url(http://images.articlesbase.com/qa/submit_ans_btm.png) no-repeat;margin-top:12px;color:#666;font-weight:bold;font-size:12px;line-height:13px;text-align:left;cursor:pointer}.qa_grey_box{float:left;width:646px;background:#f3f3f3 url(http://images.articlesbase.com/qa/answer_box_top.png) top no-repeat;margin-top:25px}.qa_grey_box
.qa_bottom{float:left;width:626px;background:url(http://images.articlesbase.com/qa/answer_box_bottom.png) bottom no-repeat;padding:10px
10px 14px 10px}.qa_grey_box
p{padding:5px
5px 0px 5px;font-size:12px;line-height:18px;color:#333}.qa_grey_box p
a{color:#06c;text-decoration:none}.qa_grey_box p a:hover{text-decoration:underline}.qa_related_articles{float:left;width:646px;padding:15px
0 0 0}.qa_related_articles
h2{font-size:18px;color:#333;line-height:20px;font-weight:bold;padding:5px
0 10px;border-bottom:1px solid #ccc}.qa_article_row{float:left;width:646px;border-bottom:1px solid #ccc}.qa_article_row
.qa_title{float:left;width:646px;padding:10px
0}.qa_article_row
h3{color:#06c;font-weight:bold;float:left;width:555px;font-size:13px}.qa_article_row h3
a{color:#06c;font-weight:bold;text-decoration:none}.qa_article_row h3 a:hover{text-decoration:underline}.qa_article_row
.qa_read_article{float:right}.qa_article_row .qa_read_article
a{color:#06c;font-size:11px}.qa_article_row .qa_read_article a:hover{text-decoration:none}.qa_article_row
.qa_article_thumb{border:1px
solid #c0c0c0;padding:2px}.qa_article_row
p{float:left;width:550px;padding-left:10px;line-height:15px;color:#333}.qa_article_row
.qa_article_details{float:left;width:646px;padding:10px
0 15px 0;color:#feb300}.qa_article_row .qa_article_details
span{color:#06c;padding:0
3px}.qa_article_row .qa_article_details
.qa_name{padding-left:0}.qa_article_row .qa_article_details
.qa_nameby{padding-right:0}.qa_article_row .qa_article_details
a{color:#06c;text-decoration:none;padding:0
3px}.qa_article_row .qa_article_details a:hover{text-decoration:underline}.qa_article_row .qa_article_details
code{color:#000;padding:0
3px;font-weight:normal;font-family:Verdana,Geneva,sans-serif;color:#333}.qa_ask_question{float:left;width:646px;background:url(http://images.articlesbase.com/qa/ask_question_bg_repeat.png) repeat-y;margin-top:15px}.qa_ask_question
.qa_top{float:left;width:646px;height:45px;background:url(http://images.articlesbase.com/qa/ask_question_bg.png) top no-repeat}.qa_ask_question .qa_top
h2{font-size:12px;font-weight:bold;color:#474747;padding:10px
15px}.qa_ask_question
.qa_bottom{float:left;width:646px;height:51px;background:url(http://images.articlesbase.com/qa/ask_question_bg.png) bottom no-repeat}.qa_ask_question
.qa_ask_question_box{width:646px;float:left}.qa_ask_question .qa_ask_question_box
textarea{width:610px;margin:2px
20px;height:70px;font-size:12px;color:#474747;line-height:18px}.qa_ask_question .qa_bottom div
span{font-size:11px;color:#ff7200;float:left}.qa_ask_question .qa_bottom
div{float:left;padding:10px
15px}.qa_ask_question
input.qa_ask_btn{float:right;width:101px;height:27px;padding-bottom:2px;background:url(http://images.articlesbase.com/qa/ask_btn.png) no-repeat;margin:13px
10px 0 0;display:inline;font-size:12px;font-weight:bold;color:#666;line-height:15px;cursor:pointer}#qa_right_col{float:right;width:304px}.qa_right_panel{float:left;width:304px;margin-bottom:20px}.qa_right_panel
.qa_top{float:left;width:304px;height:28px;background:url(http://images.articlesbase.com/qa/right_panel_title_bg.png) no-repeat}.qa_right_panel .qa_top
h2{font-size:12px;color:#474747;font-weight:bold;padding:8px
12px 6px}.qa_right_panel
.qa_right_panel_content{float:left;width:280px;padding:9px;margin:0
2px;display:inline}#qa_ask_que_box_container{float:left;width:304px;margin-bottom:10px;margin-top:10px}#qa_ask_que_box_container
.qa_top{float:left;width:304px;height:28px;background:url(http://images.articlesbase.com/qa/right_panel_title_bg.png) no-repeat}#qa_ask_que_box_container .qa_top
h2{font-size:12px;color:#474747;font-weight:bold;padding:8px
12px 6px}#qa_ask_que_box_container
.qa_right_panel_content{float:left;width:280px;padding:9px;margin:0
2px;display:inline}.qa_ask_a_que{background:#f3f3f3;border:1px
solid #e3e3e3}.qa_ask_a_que
.qa_ask_que_content{float:left;width:280px;height:135px;background:url(http://images.articlesbase.com/qa/ask_question_box.png) top no-repeat}.qa_ask_a_que .qa_ask_que_content
textarea{background:none;font-size:12px;color:#474747;padding:5px
10px;width:258px;height:75px;margin:5px
0}.qa_ask_a_que .qa_ask_que_content
span{font-size:11px;color:#ff7200;float:left;padding:7px
2px}.qa_ask_a_que .qa_ask_que_content
input.qa_ask_btn{float:right;width:101px;height:27px;padding-bottom:3px;background:url(http://images.articlesbase.com/qa/ask_btn.png) no-repeat;margin:11px
0 0 0;display:inline;font-size:12px;font-weight:bold;color:#666;line-height:15px;cursor:pointer}.qa_google_ad_right_panel{float:left;margin-bottom:20px;font-size:11px}.qa_google_ad_right_panel
h2{font-size:11px;color:#666;padding-bottom:0px;line-height:16px}.qa_google_ad_right_panel h2
a{text-decoration:underline;color:#333}.qa_google_ad_right_panel
.qa_ad_block{margin-top:15px}.qa_google_ad_right_panel
p{font-size:11px;color:#666;padding-bottom:4px;line-height:16px}.qa_google_ad_right_panel p
a{text-decoration:underline;color:#333}.qa_google_ad_right_panel p a:hover{text-decoration:none}.qa_google_ad_right_panel
h3{font-size:12px;color:#2179d2;line-height:20px}.qa_google_ad_right_panel h3
a{color:#2179d2}.qa_google_ad_right_panel h3 a:hover{text-decoration:none}.qa_google_ad_right_panel
span{color:#060}.qa_google_ad_right_panel span
a{color:#060;text-decoration:none}.qa_google_ad_right_panel span a:hover{text-decoration:underline}.qa_related_que_rp{border:1px
solid #e3e3e3;padding-top:0 !important}.qa_related_que_rp
ul{}.qa_related_que_rp ul
li{background:url(http://images.articlesbase.com/qa/que_meta_divider.png) repeat-x bottom;padding:10px
0}.qa_related_que_rp ul
li.qa_last{background:none}.qa_related_que_rp ul li
h3{font-size:12px;line-height:16px;color:#06c;background:url(http://images.articlesbase.com/qa/icon_que.png) left top no-repeat;padding:0
0 0 27px;min-height:20px}.qa_related_que_rp ul li h3
a{font-size:12px;color:#06c;text-decoration:none}.qa_related_que_rp ul li h3 a:hover{text-decoration:underline}.qa_questions_cats{background:#fbfbfb;border:1px
solid #ccc}.qa_questions_cats
ul{}.qa_questions_cats ul
li{float:left;width:135px;padding:0
0 4px 5px}.qa_questions_cats ul li
h3{font-size:11px;line-height:16px;color:#06c}.qa_questions_cats ul li h3
a{font-size:11px;color:#06c;text-decoration:none}.qa_questions_cats ul li h3 a:hover{text-decoration:underline}.qa_popular_tags{background:#fbfbfb;border:1px
solid #ccc}.qa_popular_tags
.qa_popular_tags_holder{line-height:22px;text-align:center}.qa_popular_tags .qa_popular_tags_holder
a{text-decoration:none;color:#84bdde;font-size:12px;padding:0
4px}.qa_popular_tags .qa_popular_tags_holder a:hover{text-decoration:underline}.qa_related_vids_holder{background:#fff;border:1px
solid #ccc;padding:0
!important;width:298px !important}.qa_related_vids_holder
.related_vids{width:278px;float:left;padding:10px
10px 10px 10px}.qa_related_vids_holder
.related_vids_details{float:left;width:185px;margin-left:10px}.qa_related_vids_holder .related_vids
.vid_thumb{float:left;width:80px;height:58px;position:relative;border:1px
solid #e0e0df}.qa_related_vids_holder .related_vids .vid_thumb
.play_btn{position:absolute;bottom:4px;right:5px;border:0;width:23px;height:23px;background:url(http://images.articlesbase.com/qa/play.png) no-repeat}*html .qa_related_vids_holder .related_vids .vid_thumb
.play_btn{background:none;filter:progid:DXImageTransform.Microsoft.AlphaImageLoader(src=’images/qa/play.png’), sizingMethod=’image’;cursor:pointer}.qa_related_vids_holder .related_vids_details
h3{font-weight:bold;font-size:12px;line-height:16px;line-height:12px;min-height:44px;overflow:hidden}.qa_related_vids_holder .related_vids_details h3
a{color:#06c;text-decoration:none;font-size:12px;line-height:16px}.qa_related_vids_holder .related_vids_details h3 a:hover{text-decoration:underline}.qa_related_vids_holder .related_vids_details
p{line-height:12px;padding:2px
0 0 0;color:#000}.qa_related_vids_holder
.alt_row{background:#f8f8f8}.qa_tabs_content .yui-content{clear:both}.qa_tabs_content{float:left;width:646px;background:url(http://images.articlesbase.com/qa/tabs_bg.png) repeat-x top}.qa_tabs_content ul.yui-nav{border:none;padding-left:6px}.qa_tabs_content ul.yui-nav
li{background:none;border:1px
solid #c8d9e7;border-bottom:none;margin-right:3px}.qa_tabs_content ul.yui-nav li
a{background:#fff;padding:0;font-weight:normal;padding:5px
10px 6px}.qa_tabs_content ul.yui-nav li.selected
a{background:#e8f0f6;font-weight:bold;color:#06c;padding:5px
10px 7px}.qa_tabs_content ul.yui-nav li a:hover{background:#e8f0f6;font-weight:bold;color:#06c;padding:5px
10px 7px}.qa_featured_ques{}.qa_featured_ques
h1.featured_que{color:#333;font-size:18px;line-height:20px;font-weight:bold;padding:18px
0 10px;clear:both;float:left;width:646px}.qa_featured_ques
.qa_top{float:left;width:646px;background:#e6ecf5 url(http://images.articlesbase.com/qa/featured_question_top.png) top no-repeat}.qa_featured_ques
.qa_bottom{float:left;width:646px;background:url(http://images.articlesbase.com/qa/featured_question_bottom.png) bottom no-repeat}.qa_featured_ques
.qa_featured_ques_bg{float:left;width:626px;padding:10px;background:url(http://images.articlesbase.com/qa/que_bg.png) 0px 12px no-repeat}.qa_featured_ques
.qa_fea_que{float:right;width:592px;background:url(http://images.articlesbase.com/qa/featured_que_bg.png) repeat-y}.qa_featured_ques
.qa_fea_que_top{float:left;width:592px;background:url(http://images.articlesbase.com/qa/featured_que_top.png) top no-repeat}.qa_featured_ques
.qa_fea_que_bottom{float:left;width:547px;background:url(http://images.articlesbase.com/qa/featured_que_bottom.png) bottom no-repeat;padding:15px
15px 15px 30px}.qa_featured_ques
h2{font-size:14px;color:#2179d2;font-weight:bold;padding-bottom:6px;line-height:18px}.qa_featured_ques h2
a{font-size:14px;color:#2179d2;font-weight:bold;text-decoration:none}.qa_featured_ques
p{color:#666;font-size:12px;line-height:18px}.qa_featured_ques p
a{color:#06c;text-decoration:none}.qa_featured_ques a:hover{text-decoration:underline}.qa_featured_ques
.qa_fea_content{float:left;width:545px}.qa_featured_ques .qa_fea_content
img.fea_img{margin:0
10px 10px 0;float:left}.qa_new_ques{}.qa_new_ques
.qa_title{float:left;width:646px}.qa_new_ques .qa_title
h2{color:#333;font-size:18px;line-height:20px;font-weight:bold;padding:18px
0 10px;clear:both;float:left;width:540px}.qa_new_ques
.qa_sort_by{float:right;width:98px;height:24px;padding-top:15px}.qa_how_to_ask{border:none}.qa_how_to_ask
.qa_title{float:left;width:330px}.qa_how_to_ask .qa_title
h2{color:#333;font-size:18px;line-height:20px;font-weight:bold;padding:0
0 10px 0;clear:both;float:left;width:330px}.qa_how_to_ask
.qa_howto_main_box{margin-bottom:15px}.qa_how_to_ask .qa_howto_main_box
.qa_howto{padding:5px;border-left:1px solid #ccc;border-right:1px solid #ccc}.qa_how_to_ask .qa_howto_main_box .qa_howto
h3{font-size:11px;font-weight:bold;color:#0F71CC;padding:0
0 2px 14px;background:url(‘http://images.articlesbase.com/ok_icon.png’) 0 2px no-repeat;clear:both}.qa_howto_main_box
.white{background-color:#fff}.qa_howto_main_box
.grey{background-color:#f6f6f6}.qa_howto_main_box
.qa_howto_top{background:url(‘http://images.articlesbase.com/qa/bqbox_top.png’) no-repeat;clear:both;margin-bottom:-8px}.qa_howto_main_box
.qa_howto_bottom{background:url(‘http://images.articlesbase.com/qa/bqbox_bottom.png’) no-repeat;clear:both}.qa_sort_by{position:relative;display:inline-block}div.selectbox_qa-wrapper{position:absolute;background-color:white;border:1px
solid #ccc;margin:0px;margin-top:0px;padding:0px;font-size:0.8em;text-align:left;overflow:auto;overflow-x:hidden;left:0px;top:39px;width:120px !important}div.selectbox_qa-wrapper
ul{list-style-type:none;margin:0px;padding:0px;font-size:11px;font-family:Verdana,Geneva,sans-serif}div.selectbox_qa-wrapper ul
li.selected{background-color:#316ac5;color:#fff}div.selectbox_qa-wrapper ul
li.current{background-color:#316ac5;color:#fff}div.selectbox_qa-wrapper ul
li{list-style-type:none;display:block;margin:0;padding:2px;cursor:pointer;background:none;font-size:11px}label{display:block}.selectbox_qa{padding-left:2px;font-family:Verdana,Geneva,Arial,Helvetica,sans-serif;font-size:11px;width:88px;height:16px;padding:4px
0 5px 10px;display:block;text-align:left;background:url(http://images.articlesbase.com/qa/sort_by_bg.png) right no-repeat;cursor:pointer;color:#333}.qa_questions_main_box{float:left;width:646px;background:#f3f3f3 url(http://images.articlesbase.com/qa/new_questions_top.png) top no-repeat}.qa_questions_main_box
.qa_questions_main_box_bottom{float:left;width:618px;padding:14px;background:url(http://images.articlesbase.com/qa/new_questions_bottom.png) bottom no-repeat}.qa_new_question_box{float:left;width:618px;background:url(http://images.articlesbase.com/qa/new_question_box_bg.png) repeat-y;margin-bottom:8px}.qa_new_question_box
.qa_new_question_box_top{float:left;width:618px;background:url(http://images.articlesbase.com/qa/new_question_box_top.png) top no-repeat}.qa_new_question_box
.qa_new_question_box_bottom{float:left;width:608px;padding:5px;background:url(http://images.articlesbase.com/qa/new_question_box_bottom.png) bottom no-repeat}.qa_new_question_box
.qa_avatar{float:left}.qa_new_question_box .qa_avatar
img{float:left;width:45px;height:45px;overflow:hidden}.qa_new_question_box
.qa_new_question_content{float:left;width:400px;padding:0px
10px 5px;overflow:hidden}.qa_new_question_box
h3{color:#2179d2;font-size:12px;font-weight:bold;padding-bottom:2px}.qa_new_question_box h3
a{color:#2179d2;font-size:12px;font-weight:bold;text-decoration:none;line-height:16px}.qa_new_question_box h3 a:hover{text-decoration:underline}.qa_new_question_box
.qa_meta{padding:5px
0;font-size:11px;color:#666}.qa_new_question_box .qa_meta
a{color:#2179d2;text-decoration:none}.qa_new_question_box .qa_meta a:hover{text-decoration:underline}.qa_new_question_box .qa_meta
span{color:#f90}.qa_new_question_box
a.qa_answer_it{float:right;text-decoration:none;color:#2179d2;line-height:18px;font-size:12px;margin:15px
15px 0 0;display:inline;background:url(http://images.articlesbase.com/qa/answer_it_btn_right.png) right no-repeat}.qa_new_question_box a.qa_answer_it
span{float:left;height:27px;padding:0
20px 0 8px;cursor:pointer;background:url(http://images.articlesbase.com/qa/answer_it_btn_left.png) left no-repeat}.qa_new_question_box a.qa_answer_it:hover{text-decoration:underline}a.qa_show_more{float:right;font-size:11px;color:#2179d2;text-decoration:none}a.qa_show_more:hover{text-decoration:underline}.qa_new_question_content
p{color:#666;font-size:12px;line-height:18px}.qa_new_question_content p
strong{color:#06c}.qa_new_question_content p
a{font-size:11px;color:#06c;text-decoration:none}.qa_new_question_content p a:hover{text-decoration:underline}.qa_unanswered_box{float:left;width:618px;margin-bottom:8px;background:url(http://images.articlesbase.com/qa/unanswered_que_bg.png) repeat-y}.qa_unanswered_box
.qa_unanswered_box_top{float:left;width:618px;background:url(http://images.articlesbase.com/qa/unanswered_que_top.png) top no-repeat}.qa_unanswered_box
.qa_unanswered_box_bottom{float:left;width:608px;padding:5px;background:url(http://images.articlesbase.com/qa/unanswered_que_bottom.png) bottom no-repeat}.qa_unanswered_box
.qa_new_question_content{float:left;width:405px;padding:5px
10px 5px 45px}.qa_unanswered_box
h3{color:#2179d2;font-size:12px;font-weight:bold}.qa_unanswered_box h3
a{color:#2179d2;font-size:12px;font-weight:bold;text-decoration:none;line-height:18px}.qa_unanswered_box h3 a:hover{text-decoration:underline}.qa_unanswered_box
.qa_meta{padding:5px
0;font-size:11px;color:#666}.qa_unanswered_box .qa_meta
a{color:#2179d2;text-decoration:none}.qa_unanswered_box .qa_meta a:hover{text-decoration:underline}.qa_unanswered_box .qa_meta
span{color:#f90}.qa_unanswered_box
a.qa_answer_it{float:right;text-decoration:none;color:#2179d2;line-height:18px;font-size:12px;margin:15px
15px 0 0;display:inline;background:url(http://images.articlesbase.com/qa/answer_it_btn_right.png) right no-repeat}.qa_unanswered_box a.qa_answer_it
span{float:left;height:27px;padding:0
20px 0 8px;cursor:pointer;background:url(http://images.articlesbase.com/qa/answer_it_btn_left.png) left no-repeat}.qa_unanswered_box a.qa_answer_it:hover{text-decoration:underline}.qa_top_ans_holder{background:#fff;border:1px
solid #ccc;padding:0
!important;width:298px !important}.qa_top_ans_holder
.qa_top_ans{width:278px;float:left;padding:10px
10px 10px 10px}.qa_top_ans_holder
.qa_avatar_top_ans{float:left}.qa_top_ans_holder .qa_avatar_top_ans
span{float:left;background:#d3dded;font-size:18px;font-weight:bold;color:#fff;width:35px;height:32px;text-align:center;line-height:28px}.qa_top_ans_holder .qa_avatar_top_ans
img{float:left}.qa_top_ans_holder
.qa_top_ans_content{float:left;width:195px;padding-left:12px}.qa_top_ans_holder .qa_top_ans_content
h3{font-size:11px;font-weight:bold;color:#2179d2}.qa_top_ans_holder .qa_top_ans_content h3
a{font-size:11px;font-weight:bold;color:#2179d2;text-decoration:none;line-height:16px}.qa_top_ans_holder .qa_top_ans_content h3 a:hover{text-decoration:underline}.qa_top_ans_holder .qa_top_ans_content
p{color:333}.qa_top_ans_holder .qa_top_ans_content p
a{color:333}.qa_top_ans_holder .qa_top_ans_content p a:hover{color:333;text-decoration:none}.qa_top_ans_holder
.alt_row{background:#f8f8f8}.qa_articles_resources_holder{background:#fff;border:1px
solid #ccc;padding:0
!important;width:298px !important}.qa_articles_resources_holder
ul.qa_articles_resources{clear:both;background:url(http://images.articlesbase.com/qa/articles_resources_bg.png) 0px 0px repeat-y;width:298px;margin-top:1px}.qa_articles_resources_holder ul.qa_articles_resources
li{border-bottom:1px solid #fff}.qa_articles_resources_holder ul.qa_articles_resources li
a{font-family:Arial,Helvetica,sans-serif;text-decoration:none;color:#2179d2;display:block;padding:8px
0 9px 0}.qa_articles_resources_holder ul.qa_articles_resources li a
span{display:block;padding-left:20px;background:url(http://images.articlesbase.com/qa/articles_resources_icon.png) 4px 2px no-repeat}.qa_articles_resources_holder ul.qa_articles_resources li a:hover{background:url(http://images.articlesbase.com/qa/articles_resources_bg_active.png) repeat-y left}.qa_articles_resources_holder ul.qa_articles_resources li a:hover
span{background:url(http://images.articlesbase.com/qa/articles_resources_icon_active.png) 4px 2px no-repeat}.qa_articles_resources_holder ul.qa_articles_resources li
a.active{background:url(http://images.articlesbase.com/qa/articles_resources_bg_active.png) repeat-y left}.qa_articles_resources_holder ul.qa_articles_resources li a.active
span{background:url(http://images.articlesbase.com/qa/articles_resources_icon_active.png) 4px 2px no-repeat}.qa_ask_que_rp{float:left;background:#e7eef7;width:229px;border-bottom:1px solid #cecece}.qa_ask_que_rp
.qa_ask_que_content{float:left;width:221px;background:url(http://images.articlesbase.com/qa/ask_question_box_rp.png) top no-repeat;margin:5px
4px;display:inline;padding-bottom:4px}.qa_ask_que_rp .qa_ask_que_content
textarea{color:#474747;font-size:12px;padding:5px
10px;width:200px;height:80px;margin:5px
0 12px;background:none}.qa_ask_que_rp .qa_ask_que_content
span{float:left;color:#ff6c00;padding-left:5px}.qa_ask_que_rp .qa_ask_que_content
input.qa_ask_btn{float:right;width:82px;height:25px;padding-bottom:2px;background:url(http://images.articlesbase.com/qa/ask_btn_rp.png) no-repeat;color:#666;font-weight:bold;font-size:12px;line-height:15px;cursor:pointer}.qa_section_title{background:#f3f3f3;float:left;width:213px;padding:8px;border-top:1px solid #fff}.qa_section_title
h2{float:left;font-size:12px;font-weight:bold;color:#474747}.qa_section_title
a{float:right;color:#06c;text-decoration:none}.qa_section_title a:hover{text-decoration:underline}.qa_recent_que_rp{padding-top:0 !important}.qa_recent_que_rp
ul{float:left;padding:0
10px;border-bottom:1px solid #d5d5d5}.qa_recent_que_rp ul
li{background:url(http://images.articlesbase.com/qa/que_meta_divider.png) repeat-x bottom;padding:8px
0;float:left;width:209px;overflow:hidden}.qa_recent_que_rp ul
li.qa_last{background:none}.qa_recent_que_rp ul li
h3{font-size:11px;line-height:16px;color:#06c;background:url(http://images.articlesbase.com/qa/icon_que.png) left top no-repeat;padding:0
0 4px 27px;clear:both;width:178px;float:left}.qa_recent_que_rp ul li h3
a{font-size:11px;color:#06c;text-decoration:none}.qa_recent_que_rp ul li h3 a:hover{text-decoration:underline}.qa_recent_que_rp ul li
p{font-size:11px;color:#666;padding:2px
0 8px 3px;clear:both;width:205px;float:left}.qa_recent_que_rp ul li p a, .qa_recent_que_rp ul li p
strong{color:#06c;font-size:11px;text-decoration:none}.qa_recent_que_rp ul li p a:hover{text-decoration:underline}.qa_goto_qa{float:left;width:226px;height:26px;background:url(http://images.articlesbase.com/qa/goto_qa_btn.png) no-repeat;padding:5px
0 0 15px;margin-top:-1px;text-align:center;color:#2179d2}.qa_goto_qa
a{color:#2179d2;font-size:11px;text-decoration:none}.qa_goto_qa a:hover{text-decoration:underline}.qa_ask_que_wide_box_container{background:#f3f3f3;height:126px}.qa_ask_que_wide_box{width:448px;background:#f3f3f3 url(http://images.articlesbase.com/qa/ask_question_box_wide.png) center 10px no-repeat;height:120px}.qa_ask_que_wide_box
textarea{color:#474747;width:423px !important;padding:15px;margin:10px;font-size:12px;height:63px !important;margin-top:13px;margin-bottom:0}.qa_ask_que_wide_box_container
span{float:left;color:#ff7200;padding:10px
0 0 10px}.qa_ask_que_wide_box_container
input.ask_btn{float:right;width:101px;height:27px;background:url(http://images.articlesbase.com/qa/ask_btn_wide.png) no-repeat;margin:10px
10px 0 0;display:inline;line-height:15px;color:#666;font-weight:bold;font-size:12px;cursor:pointer}.box_title_left{color:#474747;font-size:12px;font-weight:bold}.ask_bottom{clear:both;background:url(http://images.articlesbase.com/signup_bottom.gif) bottom no-repeat;padding-bottom:1px}.ask_container{clear:both;border:1px
solid #ccc;border-bottom:none}.ask_container
.ask_title{background:#f7f7f7;padding:10px;font-size:12px;color:#333}.ask_bottom
.warnings{line-height:16px;background:#f7f7f7;padding:10px
10px 10px 10px;font-size:12px}.ask_bottom .warnings
p{color:#ff0101;padding:5px
10px}.ask_functions{background:#f7f7f7;clear:both;padding:10px
0 7px 0}.ask_functions
.req{float:left;padding-left:50px;color:#797979;line-height:22px}.ask_functions .req
span{color:#ff0101}.ask_functions
.ask_buttons{float:right;width:445px}.ask_functions
a.publish_question{background:url(“http://images.articlesbase.com/qa/answer_it_right.png”) no-repeat scroll right center transparent;color:#666;display:inline;float:right;font-size:12px;font-weight:bold;margin:17px
10px 0 0;text-decoration:none}.ask_functions a.publish_question
span{background:url(“http://trigger.articlesbase.com/images//qa/answer_it_left.png”) no-repeat scroll left center transparent;cursor:pointer;float:left;height:21px;padding:6px
20px 0 30px}.view_edit_table_empty{border-collapse:collapse;float:left}.view_edit_table_empty, .view_edit_table
th{border:1px
solid #ccc}.view_edit_table_empty td
div{position:relative;top:3px}#qa_answer_form
.warnings{background:none repeat scroll 0 0 #FFF;font-size:12px;line-height:16px;padding:10px
10px 10px 0;color:red}.qa_select_box_holder{display:inline;float:left}.qa_submit_ans_penname_dd{float:right;margin:20px
20px 0 20px}.qa_submit_comment_penname_dd{float:right;margin:20px
20px 0 20px}.qa_submit_ans_btn_loader{float:right;height:50px;padding-top:18px;padding-right:10px;width:10px}.qa_add_comment_btn_loader{float:right;height:50px;padding-top:18px;padding-right:10px;width:10px}.qa_questions_main_box
.paging{width:100%}.qa_report_question{height:365px;margin-top:20px;padding:5px;width:500px}.qa_report_question
label{font-weight:bold;font-size:13px;margin:4px}.report_loader{float:left;padding:5px
0 0 5px}.report_loader
img{float:left}.qa_report_question
.report_subject{border:1px
solid #EEE;height:100px;margin-top:5px;padding:5px}.qa_report_question .qa_report_content
.select{border:1px
solid #ccc;padding:5px;width:100%}.qa_report_question .qa_report_content
textarea{border:1px
solid #ccc;width:100%}.qa_submit_report_btn{float:right;clear:right}.qa_submit_report_btn
input{width:180px;height:27px;padding-left:25px;padding-bottom:2px;background:url(http://images.articlesbase.com/qa/submit_ans_btm.png) no-repeat;margin-top:12px;color:#666;font-weight:bold;font-size:12px;line-height:13px;text-align:left;cursor:pointer}.qa_report_question_block
.messages{line-height:16px;padding:10px
10px 10px 10px;font-size:12px;color:#090}.qa_report_question_block .messages
strong{font-weight:bold}.qa_report_question_block
.warnings{background:none repeat scroll 0 0 #FFF;font-size:12px;line-height:16px;padding:10px
10px 10px 0;color:red}.captcha_block{float:right;margin-top:10px}.captcha_block
img{float:left}.captcha_block
label{float:left}.captcha_block
input{float:left;border:1px
solid #ccc;padding:5px;width:140px}.qa_asked_questions{padding:20px;border:1px
solid #ccc;margin-bottom:5px;font-size:12px}.qa_asked_questions
ul{padding:10px
10px 10px 15px}.qa_asked_questions ul
li{list-style:circle}.qa_asked_questions ul li
a{text-decoration:none}.qa_asked_questions ul li a:hover{text-decoration:underline}#qa_right_col{float:right;width:304px}#qa_right_col
p{margin-bottom:10px}#qa_right_col
h2{font-size:14px;font-weight:bold;border-bottom:1px dotted #dddddf;margin-bottom:10px;padding-bottom:3px}#qa_right_col
h3{font-size:11px;color:#1674D1;font-weight:bold}a.qa_answer_it{float:right;text-decoration:none;font-weight:bold;color:#666;font-size:12px;margin:17px
10px 0 0;display:inline;background:url(http://images.articlesbase.com/qa/answer_it_right.png) right no-repeat}a.qa_answer_it
span{float:left;background:url(http://images.articlesbase.com/qa/answer_it_left.png) left no-repeat;height:21px;padding:6px
20px 0 30px;cursor:pointer}a.qa_answer_it:hover{text-decoration:underline}.qa_question_mark{float:left;width:61px;min-height:185px;_height:185px;padding:12px
0 0 0}h1.qa_related_header{border-bottom:1px dotted #dddddf;margin-bottom:10px}p.qa_related_question{font-size:12px;line-height:18px;margin:3px
0}p.qa_related_question
a{text-decoration:none;color:#1573D0;font-weight:bold;padding-left:18px;background:url(http://images.articlesbase.com/qa/bullet_arrow.png) left no-repeat}div
.question_required{float:left;display:block;color:#999;font-size:10px;margin:3px
2px 0 59px}div
.remaining_characters{float:right;display:block;color:#FF7200;font-size:10px;margin:3px
2px 0 auto}textarea.qa_question_textarea{width:550px;height:100px;color:#666;font-size:12px;line-height:18px;margin:3px
0 6px 16px}.qa_answer_box
.ask_row{width:580px;float:right;padding:6px
5px 6px 0}.qa_answer_box .ask_row
.col_left{float:left;width:100px;padding-left:10px;text-align:left;line-height:23px;font-size:12px}.qa_answer_box .ask_row .col_left
label{width:100px}.qa_answer_box .ask_row
.col_right{float:right;width:450px;padding-left:5px}.qa_answer_box .ask_row
input.txt_box{border:1px
solid #ccc;padding:5px;width:433px;font-size:12px;border-radius:4px}.qa_answer_box .ask_row
select.txt_box{border:1px
solid #ccc;padding:5px;width:444px;font-size:12px;border-radius:4px}div.qa_required_hint{float:left;width:300px;margin-top:5px}span.required{color:red}.qa_bottom#qa_ask_form{margin-top:10px;border-top:1px dotted #dddddf}.qa_bottom#qa_ask_form
a.qa_answer_it{float:right;text-decoration:none;font-weight:bold;color:#666;font-size:12px;margin:5px
10px 0 0;display:inline;background:url(http://images.articlesbase.com/qa/answer_it_right.png) right no-repeat}.qa_bottom#qa_related_questions{float:left;width:646px;height:27px;background:url(http://images.articlesbase.com/qa/question_box_bottom_small.png) no-repeat}.qa_question_content#qa_ask_form{float:left;width:526px;padding:22px
15px 15px 20px;position:relative}.qa_article_section_title{background:#e0e7f2;float:left;width:282px;padding:8px;margin:-10px 0 0 2px;border-left:1px solid #d5d5d5;border-right:1px solid #d5d5d5}.qa_article_section_title
h2{float:left;font-size:12px;font-weight:bold;color:#474747}.qa_article_section_title
a{float:right;color:#06c;text-decoration:none}.qa_article_section_title a:hover{text-decoration:underline}.qa_article_rp{padding-top:0 !important;margin:-2px auto auto 2px}.qa_article_rp
ul{width:278px;float:left;padding:0
10px;border:1px
solid #d5d5d5;margin:0}.qa_article_rp ul
li{background:url(http://images.articlesbase.com/qa/que_meta_divider.png) repeat-x bottom;padding:8px
0;float:left;width:276px;overflow:hidden}.qa_article_rp ul
li.qa_last{background:none}.qa_article_rp ul li
h3{font-size:11px;line-height:16px;color:#06c;background:url(http://images.articlesbase.com/qa/icon_que.png) left top no-repeat;padding:0
0 4px 27px;clear:both;width:250px;float:left}.qa_article_rp ul li h3
a{font-size:11px;color:#06c;text-decoration:none}.qa_article_rp ul li h3 a:hover{text-decoration:underline}.qa_article_rp ul li
p{font-size:11px;color:#666;padding:2px
0 8px 3px;clear:both;width:284px;float:left}.qa_article_rp ul li p a, .qa_article_rp ul li p
strong{color:#06c;font-size:11px;text-decoration:none}.qa_article_rp ul li p a:hover{text-decoration:underline}.qa_goto_qa_article{float:left;width:288px;height:31px;background:url(http://images.articlesbase.com/qa/goto_qa_btn_big.png) 2px 0 no-repeat;padding:5px
0 0 15px;margin-top:-1px;text-align:center;color:#2179d2}.qa_goto_qa_article
a{color:#2179d2;font-size:11px;text-decoration:none}.qa_goto_qa_article a:hover{text-decoration:underline}.qa_goto_qa_article_empty{float:left;width:288px;height:11px;background:url(http://images.articlesbase.com/qa/goto_qa_btn_big_short.png) 2px 0 no-repeat;padding:5px
0 0 15px;margin-top:-1px;text-align:center;color:#2179d2}.qa_article_question_box{float:left;width:794px;padding:0
0 5px 0;margin-top:15px;display:block;background-color:#E7EEF7}.qa_article_question_box
#qa_container{float:left;height:180px;margin-left:9px}.qa_article_question_box
.qa_top{float:left;width:794px;height:28px;background:url(http://images.articlesbase.com/qa/qa_form_title_bg.gif) no-repeat}.qa_article_question_box .qa_top
h2{font-size:12px;color:#474747;font-weight:bold;padding:8px
12px 6px}.qa_article_question_box #qa_container
.qa_right_panel_content{float:left;width:320px;padding:9px;margin:0
2px;display:inline}.qa_article_question_box
.qa_article_related{display:block;padding-top:0 !important;margin:35px
auto auto 2px}.qa_article_question_box .qa_article_related
ul{background-color:#fff;width:398px;float:right;padding:0
10px;margin:0
11px 0 0}.qa_article_question_box .qa_article_related ul
li{background:url(http://images.articlesbase.com/qa/que_meta_divider.png) repeat-x bottom;padding:8px
0;float:left;width:400px;overflow:hidden}.qa_article_question_box .qa_article_related ul
li.qa_last{background:none}.qa_article_question_box .qa_article_related ul li
h3{font-size:11px;line-height:16px;color:#06c;background:url(http://images.articlesbase.com/qa/icon_que.png) left top no-repeat;padding:0
0 4px 27px;clear:both;width:370px;float:left}.qa_article_question_box .qa_article_related ul li h3
a{font-size:11px;color:#06c;text-decoration:none}.qa_article_question_box .qa_article_related ul li h3 a:hover{text-decoration:underline}.qa_article_question_box .qa_article_related ul li
p{font-size:11px;color:#666;padding:2px
0 8px 3px;clear:both;width:284px;float:left}.qa_article_question_box .qa_article_related ul li p a, .qa_article_question_box .qa_article_related ul li p
strong{color:#06c;font-size:11px;text-decoration:none}.qa_article_question_box .qa_article_related ul li p a:hover{text-decoration:underline}.qa_article_question_box
.qa_ask_form{background:#f3f3f3}.qa_article_question_box .qa_ask_form
.qa_ask_que_content{float:left;width:340px;height:165px;background:url(http://images.articlesbase.com/qa/ask_question_box_big.png) top no-repeat;margin-left:5px;margin-top:5px}.qa_article_question_box .qa_ask_form .qa_ask_que_content
textarea{background:none;font-size:14px;color:#474747;padding:5px
10px;width:317px;height:115px;margin:5px
0;overflow-y:auto}.qa_article_question_box .qa_ask_form .qa_ask_que_content
span{font-size:11px;color:#ff7200;float:left;padding:7px
2px}.qa_article_question_box .qa_ask_form .qa_ask_que_content
input.qa_ask_btn{float:right;width:101px;height:27px;padding-bottom:3px;background:url(http://images.articlesbase.com/qa/ask_btn.png) no-repeat;margin:11px
0 0 0;display:inline;font-size:12px;font-weight:bold;color:#666;line-height:15px;cursor:pointer}.qa_ask_form_wide_top{width:775px;height:8px;margin-top:4px;background:url(http://images.articlesbase.com/qa/sprite_ask_question_box_big.png) top no-repeat;background-position:0px 0px}.qa_ask_form_wide{float:left;width:775px;height:80px;padding:10px
12px 0 0;margin:6px
0 0 0;background:url(http://images.articlesbase.com/qa/sprite_background_repeat_y.png) repeat-y;background-position:0px 0px}.qa_ask_form_wide_bottom{float:left;width:775px;height:27px;background:url(http://images.articlesbase.com/qa/sprite_ask_question_box_big.png) bottom no-repeat;background-position:0px -10px}.qa_ask_form_wide
.qa_ask_que_content{float:left;width:775px;height:129px;margin-left:5px;margin-top:5px}.qa_ask_form_wide
textarea{background:none;font-size:14px;color:#474747;padding:0
10px;width:741px;height:100px;margin:5px
0;overflow-y:auto}.qa_ask_form_wide_bottom
span{font-size:11px;color:#ff7200;float:left;padding:7px
2px}.qa_ask_form_wide_bottom
input.qa_ask_btn{float:right;width:101px;height:27px;padding-bottom:3px;background:url(http://images.articlesbase.com/qa/ask_btn.png) no-repeat;margin:11px
0 0 0;display:inline;font-size:12px;font-weight:bold;color:#666;line-height:15px;cursor:pointer}]]>C){w.yPosition=C;this.trace(“updated entry: “+o.entryToString(w),1)}}else{w={url:B,isBackground:y,yPosition:C,isInlined:x.isInlined};D[B]=w;this.trace(“new entry: “+o.entryToString(w),1)}};o.getUrlDetails=function r(w){var x=null;var y=false;if(w.indexOf(“mhtml:”)==0){x=w.substring(w.indexOf(“!”)+1);y=true}else{if(w.indexOf(“data:”)==0){x=w.match(/.*origUrl=(.*),/)[1];y=true}else{if(w.indexOf(“http”)==0){x=w}else{o.trace(“ERROR! not a valid url: “+w,5)}}}return{originalUrl:x,isInlined:y}};o.entryToString=function b(w){return(“ListEntry : url: “+w.url+”, isBackground: “+w.isBackground+”, yPosition: “+w.yPosition+”, isInlined: “+w.isInlined)};o.printList=function(x){sortedList=o.convertUrlsMapToSortedArray(x);for(var w=0;w
Free Online Articles Directory
Why Submit Articles?
Top Authors
Top Articles
FAQ
AB Answers
Hello Guest
Login
Register
Hello
My Home
Sign Out
Email
Password
Remember me?
Lost Password?
Home Page > Business > Leadership > Call Center Team Building Leadership is Becoming a Must
Call Center Team Building Leadership is Becoming a Must
Posted: Jun 11, 2010 |Comments: 0
|
Leaders in Call centers, if run well, demand better leadership skills. A strenuous call center leadership facility will test every leadership proficiency a manager has.
What are the essential call center leadership training and devlopment needed to run a call center? Call centers, if run well, demand excellent call center leadership supervision . A unrelenting demanding call center leadership environment will test every leadership skill a administrator has.
Most have said that the supreme call center leader sales trainer has to be right and left brained. The left-brain is should be be the logical and verbal side while the right brain is described as the artistically and expressive . How does that fit into the realm of call center leadership?
call center leaders are about our people. Lots of people. Customers reply and mail by the herds . Call Center Leadership Behaviour staff reply to the clients calls. Please Don’t feel left out if you are in a 10-person small call center leadership blog still apply.
Leading staff to provide exceptional customer service requires a call center leadership manager to be emotionally aware and capable of understanding the needs of customers and staff alike — making sure everyone is happy with their experience with the call center leadership corporate training call center.
Call center leadership managers are knowledgeable about call center leadership skills, management technology, processes and procedures. The systematically or left side requires a good call center leadership prospect to be bright in each of these areas. That doesn’t mean they are techno-weenies who go around putting “my computer doesn’t understand me” stickers on the backs of colleagues.
The call center team building leadership has to be able to chose the best people to manage the products in these call center leadership areas. If you don’t control the fine points in these areas frequently the the supervisor of the manager helps the manager to find something else to manage! Detail call center leadership training management is a left-brain activity.
Call center leadership is more than overseeing the detail. The responsibility of a call center leader is also to manage the big picture bits and pieces . Where is the call center going? Where is the company going and where should the call center be taking lead? This is the stuff of the right brain.
The imaginative and big picture thinking that connects the call center so that it is a strategic asset to the organization.
Retrieved from “http://www.articlesbase.com/leadership-articles/call-center-team-building-leadership-is-becoming-a-must-2612027.html”
(ArticlesBase SC #2612027)
Liked this article? Click here to publish it on your website or blog, it’s free and easy!
ken karnack -
About the Author:
Carl Crawford is a leader in call center leadership training online Call Center Leadership Training and is rated as one of the best trainers in Call Center Leadership Training.
Questions and Answers
Ask our experts your Leadership related questions here…200 Characters left
How many people died building the world trade center ?
How many people died building city center ?
Pls help me to make training pattern for a newly open call center. my boss asked me to do it. your answer is really highly appreciated
Rate this Article
vote(s)
1 vote(s)
Feedback
RSS
Print
Email
Re-Publish
Article Tags:
cal center leadership, training, call center, call centers
Latest Leadership Articles
More from ken karnack
How To Play Basketball: Leadership Responsibility
Learn the responsibilities that the center has to take on in terms of leadership. (03:18)
Leadership Coaching with Robin Sharma
Dr. Jason Deitch of Discover Wellness Center chats with top leadership coach Robin Sharma about the fundamentals of good leadership. The interview took place at The Masters Circle Conference on Healing and Wellness in Dallas, Texas.
(05:56)
The Five Elements in Tai Chi Meditation
Bring forth new life as you indulge in an exhilarating Tai Chi wake-up call that will center your thoughts and revitalize your entire being. Join acclaimed instructor, Scott Cole, as he move you through graceful Tai Chi postures. (04:24)
Researchers at the German Research Center for Artifical Intelligence and the country’s Saarland University are putting 3D graphics on the Web. The system they’ve developed, called XML3D, allows for 3D models to be embedded and interactive on Web sites. It’s an extension to HTML, the Web’s basic language. (02:11)
Performing Tai Chi Guided Meditation
Bring forth new life as you indulge in an exhilarating Tai Chi wake-up call that will center your thoughts and revitalize your entire being. Join acclaimed instructor, Scott Cole, as he move you through graceful Tai Chi postures . (05:38)
An Interview With Dr. Damon, Pres. of the Ngh
Hello everybody, this is Cal Banyan. Good morning, good afternoon, good evening, whenever and wherever you are. Thanks for calling in live and thanks for listening to the recording of the Meet the Pros Program. We bring some of the biggest names in the profession, to give you free seminars of the topic hypnosis.
By:
Cal Banyanl
Self Improvement>
NLP Hypnosisl
Aug 08, 2008
lViews: 180
Agel Review By Nelson Montanez
Agel Review was written by a third party author wishing to provide the facts of this nutritional company. If you are seeking for a opportunity within Agel, it would be in your best interest to read this article now!
By:
Nelson Montanezl
Company overview General Motors GMT800 truck assembly line. In 2009, General Motors employs approximately 244,500 people around the world. The Renaissance Center located in Detroit
By:
hotxueboyl
Business>
Corporatel
Oct 09, 2010
History Today’s California State University system is the direct descendant of the California State Normal School (now San Jose State University)
By:
witchl
Business>
Organizationall
Aug 16, 2010
Want a System to Manage People or A System Where They Manage Themselves?
Leaders need to decide their vision for their organization. If they want to continue to manage people they will hit a plateau of productivity. If they create an environment of engagement and self-management they will create a competitive edge.
By:
Wally Hauckl
Business>
Leadershipl
Jan 07, 2011
SEMI confident about growth and expansion of India’s Solar/PV industry
SEMI, the leading global industry association serving the manufacturing supply chains for the microelectronics, display and photovoltaic industries further reiterated its confidence, commitment and engagement with India’s burgeoning solar/PV industry. SEMI today also announced the appointment of Debasish Paul Choudhury as SEMI India’s new President.
By:
prhubl
Business>
Leadershipl
Jan 07, 2011
Business process is the important process of planning, co-coordinating and controlling a business. Every successful business has a business management team, whether it is one person or many.
By:
Chester Clivel
Business>
Leadershipl
Jan 07, 2011
Inspirational Leaders Communicate With Confidence
There’s an old expression the would-be inspirational leader would do well to observe: If you don’t believe what you’re saying, why should I….
By:
Michael Humel
Business>
Leadershipl
Jan 06, 2011
The Secrets of Employee Engagement: Three Common Failures you want to Avoid
Unfortunatly, to many attempt to uncover the secret to employee engagement in leadership training, it’s not in employee engagement training, it’s not in employee satisfaction surveys either. Theory in class will change little. Action is what will make the difference.
By:
Jim Rembachl
Business>
Leadershipl
Jan 06, 2011
The only way to control fear is to face it. Mark Twain once said, “Courage is resistance to fear, not absence of fear.”
By:
LaRae Quyl
Business>
Leadershipl
Jan 05, 2011
With all the words we’ve used to describe the new world of work lately, “joy” isn’t exactly one of them. After all, it means great delight, happiness, elation – words that don’t seem to reflect the modern workplace. Amid extreme financial pressures, job security worries, increased competition, and ongoing changes in our offices and worksites, you might ask “where the heck is the joy around here?”
By:
Darcy Eikenbergl
Business>
Leadershipl
Jan 05, 2011
Don’t let the house burn down!
Let’s be honest. As leaders how do we stay sane in an insane job? Too busy to read. Too busy to learn. Too busy on the treadmill when the speed is being set by others.
By:
blackswanl
Business>
Leadershipl
Jan 05, 2011
Lead Net Pro – The Perfect Sales Lead Generator System for Network Marketing
This is a good review of why I think Lead Net Pro is the “Perfect sales and marketing software program” for marketers, whether they market an online business or a local offline business.
By:
ken karnackl
Business>
Home Businessl
Dec 21, 2010
Frisco Personal Training Advice on Overeating
Frisco Personal Training Advice on Overeating… There are people who don’t even realize that they have a food addiction which is characterized by an obsessive/compulsive relation ship to food.
By:
ken karnackl
Sports and Fitness>
Weight Lossl
Dec 15, 2010
Burning Body Fat Just Got Easier
Metabolism basically means the count of calories you burn per day. You might have seen articles about increasing metabolism all the time.. The most common reasons are consuming highly nutritious food and performing workouts. Your burning less body fat and calories when your metabolic rate is slower.. In order to increase the rate, you must follow the below tips:
By:
ken karnackl
Sports and Fitness>
Weight Lossl
Aug 10, 2010
New Tips To Maximize Burning Your Body Fat
Metabolism basically means the count of calories you burn per day. You might have seen articles about increasing metabolism all the time.. The most common reason for consuming good quality foods are that you need it.. Your burning less body fat and calories when your metabolic rate is slower.. In order to increase the rate, you must follow the below tips:
By:
ken karnackl
Sports and Fitness>
Weight Lossl
Aug 10, 2010
Boot camps in Frisco from Old School Fitness are not a recent invention and although there have been around for 10 years, there rapidly becoming the most fashionable and widely respected forms of losing weight or keeping fit. If you’re looking for a Frisco boot camp, then you will have no trouble in finding a good one since Dallas has an abundance of Frisco boot camps…
By:
ken karnackl
Sports and Fitness>
Weight Lossl
Aug 10, 2010
10 Tips To Maximize Burning Body Fat
Metabolism basically means the count of calories you burn per day. Repeatedly you have might read from the articles about accelerating the rate of metabolism. The most common reasons are consuming highly nutritious food and performing workouts. If your metabolism rate is slower, it shows you are burning less of calories. In order to increase the rate, you must follow the below tips:
By:
ken karnackl
Sports and Fitness>
Weight Lossl
Aug 10, 2010
Find a boot camp class in Frisco. Get in shape in record time with our 30 minute classes that are whip you in great shape fast.
By:
ken karnackl
Sports and Fitness>
Weight Lossl
Aug 08, 2010
Fat Loss Myths From Craig Ballantyne
I get extreme nutrition questions all the time. In fact, just
yesterday I was asked about whether it was bad to eat carbohydrates
and protein at the same time. I can’t stand that type of obsessive-
compulsive thinking. There’s no reason to be worried about that kind
of tiny detail.
By:
ken karnackl
Sports and Fitness>
Weight Lossl
Jul 19, 2010
Add new Comment
Your Name: *
Your Email:
Comment Body: *
Verification code:*
* Required fields
Submit
Your Articles Here
It’s Free and easy
Sign Up Today
Author Navigation
My Home
Publish Article
View/Edit Articles
View/Edit Q&A
Edit your Account
Manage Authors
Statistics Page
Personal RSS Builder
My Home
Edit your Account
Update Profile
View/Edit Q&A
Publish Article
Author Box
ken karnack has 75 articles online
Articles Categories
All Categories
Advertising
Arts & Entertainment
Automotive
Beauty
Business
Careers
Computers
Education
Finance
Food and Beverage
Health
Hobbies
Home and Family
Home Improvement
Internet
Law
Marketing
News and Society
Relationships
Self Improvement
Shopping
Spirituality
Sports and Fitness
Technology
Travel
Writing
Agriculture
Ask an Expert
Business Ideas
Business Opportunities
Corporate
Customer Service
Entrepreneurship
Ethics
Franchise
Fundraising
Home Business
Human Resources
Industrial
International Business
Leadership
Management
Negotiation
Networking
Non Profit Organizations
Online Business
Organizational
Outsourcing
Presentation
Project Management
Public Company
Public Relations
Sales
Six Sigma
Small Business
Strategic Planning
Team Building
Training
Need Help?
Contact Us
FAQ
Submit Articles
Editorial Guidelines
Blog
Site Links
Recent Articles
Top Authors
Top Articles
Find Articles
Site Map
Webmasters
RSS Builder
RSS
Link to Us
Business Info
Advertising
Use of this web site constitutes acceptance of the Terms Of Use and Privacy Policy | User published content is licensed under a Creative Commons License.
Copyright © 2005-2011 Free Articles by ArticlesBase.com, All rights reserved.
0){for(var n=0;n0){var u=__fwRemovedSiblings.shift();p.parentNode.appendChild(u)}for(var s=0;s
]]>
]]>
]]> 0 && $.browser.msie ) {
var ie_version = parseInt($.browser.version);
if(ie_version
Categories: Call Center Management Tags: Becoming, Building, call, center, Leadership, Must, team
Call Center Leadership Training Online is Working
Call Center Leadership Training Online is Working
Free Online Articles Directory
Why Submit Articles?
Top Authors
Top Articles
FAQ
AB Answers
0 && $.browser.msie ) {
var ie_version = parseInt($.browser.version);
if(ie_version Hello Guest
Login
Register
Hello
My Home
Sign Out
Email
Password
Remember me?
Lost Password?
Home Page > Business > Leadership > Call Center Leadership Training Online is Working
Call Center Leadership Training Online is Working
Posted: Jun 11, 2010 |Comments: 0
|
]]>
Call Center Leadership Management , if run well, demand great leadership skills. A hectic call center leadership environment will test every leadership expertise a manager has.
What are the essential call center best leadership practice needed to run a call center? Call centers, if run well, demand excellent call center leadership aptitude . A harassing demanding call center leadership environment will test every leadership skill a administrator has.
People have said that the supreme managers has to be right and left brained. The left-brain is thought to be the logical and verbal side while the right brain is described as the resourcefully and affecting . How does that fit into the realm of call center leadership?
Leadership call centers are about all people. A multitude of people. Customers call and mail by the thousands .
Call Center Leadership Supervisory Skills staff respond to the clients calls. Remember Don’t feel left out if you are in a 12-person small call center best leadership practice still apply.
Leading staff to provide exceptional customer service requires a leader to be emotionally aware and capable of expressing the needs of customers and staff alike — making sure everyone is satisfied with their experience with the call center best leadership practice call center.
Call center leadership managers are clued-up about call center online leadership, leadership technology, processes and procedures. The rationally or left side requires a good call center leadership prospect to be skillful in each of these areas. That doesn’t mean they are techno-weenies who go around putting “my computer doesn’t understand me” stickers on the backs of colleagues.
The call center leadership has to be able to select the best people to manage the products in these call center leadership areas. If you don’t control the particulars in these areas usually the leader of the manager helps the manager to find something else to manage! Detail call center leadership training management is a left-brain activity.
Call center leadership is more than controlling the detail. The participation of a call center leader is also to control the big picture objects . Where is the call center going? Where is the company going and where should the call center be taking lead? This is the stuff of the right brain.
The imaginative and big picture thinking that connects the call center so that it is a strategic asset to the organization.
Retrieved from “http://www.articlesbase.com/leadership-articles/call-center-leadership-training-online-is-working-2612064.html”
(ArticlesBase SC #2612064)
Liked this article? Click here to publish it on your website or blog, it’s free and easy!
ken karnack -
About the Author:
Carl Crawford is a leader in call center leadership characteristics Call Center Leadership Training and is rated as one of the best trainers in Call Center Leadership Training.
]]>
Questions and Answers
Ask our experts your Leadership related questions here…200 Characters left
Pls help me to make training pattern for a newly open call center. my boss asked me to do it. your answer is really highly appreciated
I would want to apply in a call center here in the philippines and I do not know what shall I include in my resume. I am just a high school graduate and I have no working experience yet
I am running a school and a vocational training college for poor in Sri lanka. I badly need financiel assistence. I am working for the poor. How can go about it?
Rate this Article
vote(s)
0 vote(s)
Feedback
RSS
Print
Email
Re-Publish
Article Tags:
call center, leadership, management, managers
Latest Leadership Articles
More from ken karnack
We can call leadership as a process of leading, an act of leading by one or more entities. Leadership can also be defined as ability or the capacity to change human behavior. (04:04)
How to Balance Spiritual and Community Leadership
Calvin Butts, pastor at Abyssinian Baptist Church, says that fulfilling the spiritual and economic needs of his congregation are one in the same. (02:41)
How To Play Basketball: Leadership Responsibility
Learn the responsibilities that the center has to take on in terms of leadership. (03:18)
Leadership Coaching with Robin Sharma
Dr. Jason Deitch of Discover Wellness Center chats with top leadership coach Robin Sharma about the fundamentals of good leadership. The interview took place at The Masters Circle Conference on Healing and Wellness in Dallas, Texas.
(05:56)
The Five Elements in Tai Chi Meditation
Bring forth new life as you indulge in an exhilarating Tai Chi wake-up call that will center your thoughts and revitalize your entire being. Join acclaimed instructor, Scott Cole, as he move you through graceful Tai Chi postures. (04:24)
Organizational Leadership and Management Crucial for Business Success
I turned out of the company parking lot and, while stopping at the light, noticed the group of young adults setting up for the day’s business at the new bistro across the street. A few months ago, the location was home to a diner and less than a year prior to that, a home furnishings store. I wondered if the newest tenant would have better luck than the previous two.
By:
Shay Rosenl
Careersl
May 04, 2007
lViews: 417
SCHOOL LEADERSHIP MAKES A DIFFERENCE: A SOCIOLOGICAL PERSPECTIVE OF EFFECTIVE STRATEGIC PLANNING AND INTEGRATING REALMS OF MEANING INTO SCHOOL IMPROVEMENT
Kashan Ishaq, M.Ed.
PhD Student in Educational Leadership
Whitlowe R. Green College of Education
Prairie View A&M University
Principal
Iman Academy SW – Private SACS Accredited School
Houston, TX
William Allan Kritsonis, PhD
Professor & Faculty Mentor
PhD Program in Educational Leadership
By:
William Allan Kritsonis, PhDl
Education>
College and Universityl
Oct 29, 2009
lViews: 149
SCHOOL LEADERSHIP MAKES A DIFFERENCE: A SOCIOLOGICAL PERSPECTIVE OF EFFECTIVE STRATEGIC PLANNING AND INTEGRATING REALMS OF MEANING INTO SCHOOL IMPROVEMENT
Kashan Ishaq, M.Ed.
PhD Student in Educational Leadership
Whitlowe R. Green College of Education
Prairie View A&M University
Principal
Iman Academy SW – Private SACS Accredited School
Houston, TX
William Allan Kritsonis, PhD
Professor & Faculty Mentor
PhD Program in Educational Leadership
By:
William Allan Kritsonis, PhDl
Education>
College and Universityl
Oct 29, 2009
lViews: 126
Call Center Team Building Leadership is Becoming a Must
Leaders in Call centers, if run well, demand better leadership skills. A strenuous call center leadership facility will test every leadership proficiency a manager has. What are the essential call center leadership training and devlopment needed to run a call center? Call centers, if run well, demand excellent call center leadership supervision . A unrelenting demanding call center leadership environment will test every leadership skill a administrator has
By:
ken karnackl
Business>
Leadershipl
Jun 11, 2010
Defining a Refreshed and Irreplaceable Type of Organizational Leadership: The LeaderShaped Leader
The LeaderShaped Leader sits atop a hierarchy of six significant leadership and organizational behavioral stages – and possesses the skills of all six. Individuals without these skills have gaps in their understanding of producing exceptional leadership for the 21st century and beyond. Gone are the days of good and great; the future requires exceptional and extraordinary. With these six skill sets, leaders are able to perform in ways that leaves others amazed because of their effectiveness!
Business>
Leadershipl
May 23, 2009
lViews: 432
Team Building Maneuvers and the Team’s Leadership
Leading teams into qualitative team building maneuvers prevails over the challenge of change at a time that change is definitely required in most organizations. In order to experience successful change, the “fear to change” must be addressed.
Business>
Team Buildingl
Jul 06, 2009
lViews: 270
Call Centers Do More Then Answer Calls. Importance of Call Centers to Business
Learn how call centers are more important to a business then most think. Call centers effect sales and repeat business and more. Please visit www.ihhp.com for more information.
By:
Jp Pawliw Fryl
Business>
Managementl
Dec 14, 2008
lViews: 218
Want a System to Manage People or A System Where They Manage Themselves?
Leaders need to decide their vision for their organization. If they want to continue to manage people they will hit a plateau of productivity. If they create an environment of engagement and self-management they will create a competitive edge.
By:
Wally Hauckl
Business>
Leadershipl
Jan 07, 2011
Business process is the important process of planning, co-coordinating and controlling a business. Every successful business has a business management team, whether it is one person or many.
By:
Chester Clivel
Business>
Leadershipl
Jan 07, 2011
Inspirational Leaders Communicate With Confidence
There’s an old expression the would-be inspirational leader would do well to observe: If you don’t believe what you’re saying, why should I….
By:
Michael Humel
Business>
Leadershipl
Jan 06, 2011
The Secrets of Employee Engagement: Three Common Failures you want to Avoid
Unfortunatly, to many attempt to uncover the secret to employee engagement in leadership training, it’s not in employee engagement training, it’s not in employee satisfaction surveys either. Theory in class will change little. Action is what will make the difference.
By:
Jim Rembachl
Business>
Leadershipl
Jan 06, 2011
The only way to control fear is to face it. Mark Twain once said, “Courage is resistance to fear, not absence of fear.”
By:
LaRae Quyl
Business>
Leadershipl
Jan 05, 2011
With all the words we’ve used to describe the new world of work lately, “joy” isn’t exactly one of them. After all, it means great delight, happiness, elation – words that don’t seem to reflect the modern workplace. Amid extreme financial pressures, job security worries, increased competition, and ongoing changes in our offices and worksites, you might ask “where the heck is the joy around here?”
By:
Darcy Eikenbergl
Business>
Leadershipl
Jan 05, 2011
Don’t let the house burn down!
Let’s be honest. As leaders how do we stay sane in an insane job? Too busy to read. Too busy to learn. Too busy on the treadmill when the speed is being set by others.
By:
blackswanl
Business>
Leadershipl
Jan 05, 2011
A central and purposeful direction for change
It is axiomatic that many change initiatives fail and yet we tend to plough on regardless in the hope that this time it will work out fine. There are, of course, many reasons why change tends to fail and in this series of articles I want to explore some of these reasons and how we can mitigate the risk of failure by adopting a different perspective.
By:
blackswanl
Business>
Leadershipl
Jan 05, 2011
Lead Net Pro – The Perfect Sales Lead Generator System for Network Marketing
This is a good review of why I think Lead Net Pro is the “Perfect sales and marketing software program” for marketers, whether they market an online business or a local offline business.
By:
ken karnackl
Business>
Home Businessl
Dec 21, 2010
Frisco Personal Training Advice on Overeating
Frisco Personal Training Advice on Overeating… There are people who don’t even realize that they have a food addiction which is characterized by an obsessive/compulsive relation ship to food.
By:
ken karnackl
Sports and Fitness>
Weight Lossl
Dec 15, 2010
Burning Body Fat Just Got Easier
Metabolism basically means the count of calories you burn per day. You might have seen articles about increasing metabolism all the time.. The most common reasons are consuming highly nutritious food and performing workouts. Your burning less body fat and calories when your metabolic rate is slower.. In order to increase the rate, you must follow the below tips:
By:
ken karnackl
Sports and Fitness>
Weight Lossl
Aug 10, 2010
New Tips To Maximize Burning Your Body Fat
Metabolism basically means the count of calories you burn per day. You might have seen articles about increasing metabolism all the time.. The most common reason for consuming good quality foods are that you need it.. Your burning less body fat and calories when your metabolic rate is slower.. In order to increase the rate, you must follow the below tips:
By:
ken karnackl
Sports and Fitness>
Weight Lossl
Aug 10, 2010
Boot camps in Frisco from Old School Fitness are not a recent invention and although there have been around for 10 years, there rapidly becoming the most fashionable and widely respected forms of losing weight or keeping fit. If you’re looking for a Frisco boot camp, then you will have no trouble in finding a good one since Dallas has an abundance of Frisco boot camps…
By:
ken karnackl
Sports and Fitness>
Weight Lossl
Aug 10, 2010
10 Tips To Maximize Burning Body Fat
Metabolism basically means the count of calories you burn per day. Repeatedly you have might read from the articles about accelerating the rate of metabolism. The most common reasons are consuming highly nutritious food and performing workouts. If your metabolism rate is slower, it shows you are burning less of calories. In order to increase the rate, you must follow the below tips:
By:
ken karnackl
Sports and Fitness>
Weight Lossl
Aug 10, 2010
Find a boot camp class in Frisco. Get in shape in record time with our 30 minute classes that are whip you in great shape fast.
By:
ken karnackl
Sports and Fitness>
Weight Lossl
Aug 08, 2010
Fat Loss Myths From Craig Ballantyne
I get extreme nutrition questions all the time. In fact, just
yesterday I was asked about whether it was bad to eat carbohydrates
and protein at the same time. I can’t stand that type of obsessive-
compulsive thinking. There’s no reason to be worried about that kind
of tiny detail.
By:
ken karnackl
Sports and Fitness>
Weight Lossl
Jul 19, 2010
Add new Comment
Your Name: *
Your Email:
Comment Body: *
Verification code:*
* Required fields
Submit
Your Articles Here
It’s Free and easy
Sign Up Today
Author Navigation
My Home
Publish Article
View/Edit Articles
View/Edit Q&A
Edit your Account
Manage Authors
Statistics Page
Personal RSS Builder
My Home
Edit your Account
Update Profile
View/Edit Q&A
Publish Article
Author Box
ken karnack has 75 articles online
Articles Categories
All Categories
Advertising
Arts & Entertainment
Automotive
Beauty
Business
Careers
Computers
Education
Finance
Food and Beverage
Health
Hobbies
Home and Family
Home Improvement
Internet
Law
Marketing
News and Society
Relationships
Self Improvement
Shopping
Spirituality
Sports and Fitness
Technology
Travel
Writing
Agriculture
Ask an Expert
Business Ideas
Business Opportunities
Corporate
Customer Service
Entrepreneurship
Ethics
Franchise
Fundraising
Home Business
Human Resources
Industrial
International Business
Leadership
Management
Negotiation
Networking
Non Profit Organizations
Online Business
Organizational
Outsourcing
Presentation
Project Management
Public Company
Public Relations
Sales
Six Sigma
Small Business
Strategic Planning
Team Building
Training
]]>
Need Help?
Contact Us
FAQ
Submit Articles
Editorial Guidelines
Blog
Site Links
Recent Articles
Top Authors
Top Articles
Find Articles
Site Map
Webmasters
RSS Builder
RSS
Link to Us
Business Info
Advertising
Use of this web site constitutes acceptance of the Terms Of Use and Privacy Policy | User published content is licensed under a Creative Commons License.
Copyright © 2005-2011 Free Articles by ArticlesBase.com, All rights reserved.
Categories: Call Center Management Tags: call, center, Leadership, online, training, working
Chamber fetes Debicella with Leadership in Government Award
Chamber fetes Debicella with Leadership in Government Award
State Senator Dan Debicella of Shelton received the Leadership in Government Award from the Greater Valley Chamber of Commerce at its annual awards breakfast Dec. 15. Debicella, a Republican who represented the 21st Senate District since the 2007 General Assembly session, was narrowly defeated in the November election when he ran against U.S. Rep. Jim Himes for the 4th Congressional District seat.
Read more on Huntington Herald
Categories: Call Center Systems Tags: Award, Chamber, Debicella, fetes, Government, Leadership