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Posts Tagged ‘Mortgage’

Mortgage Leads – Telemarketing & Live Call Transfer Leads

ï?? Call Center Generated Telemarketing Leads should be reserved for experienced loan officers with a proven track record for closing deals. Live Call Transfer leads are double verified for accuracy prior the call being transferred. After the second verification is made on the lead, it is transferred directly to your top producers in real-time. TM Leads have the highest conversion ratios maximizing your return on investment (ROI). At the time the call is introduced you are able to pull the prospect information up via email or in your private SmartLeadz.com account.

Visit www.smartleadz.com for a full presentation on how Live Call Transfer / Call Center Generated Leads can benefit your business!

Ph: 585-478-3335

 

EXCLUSIVE LEADS WITH A UNIQUE LEAD VERIFICATION
SYSTEM -&- LIVE CALL TRANSFER FEATURE!
 
� Fresh Qualified Leads Delivered Daily
� Exclusive & Delivered Real Time
� Triple Verified For Accuracy 
� No Setup Fees or closed loans fees  
� Customized Filters to match your criteria
ï?¼Â ’IVR’ Live Call Transfer Feature 
� Not Generated From Spam
� No minimum To Purchase
� High Conversion Ratios

 SmartLeadz� offers every type of mortgage lead to
match your specific criteria in 50 states!

  Refinance Leads     

  Government: FHA/VA Leads
  Debt Consolidation Leads    
  Down Payment Assistance Leads
  Purchase Leads     

  Vacation & 2nd Home Leads
  Home Equity Leads    

  Investment Property Leads
  Second mortgage leads   
  For Sale By Owner Leads
  New Construction Leads

  Commercial Lending Leads

   Bankruptsy Leads

   Loan Modification Leads

> Also offering TRIGGER Data â?? Data Lists & High Impact Direct Mail Campaigns <

 

Be the first to comment - What do you think?  Posted by - July 15, 2010 at 1:21 pm

Categories: Telemarketing Call Centers   Tags: , , , , ,

The Mortgage Slump vs. Mortgage CRM Strategy

Businesses in the mortgage industry are trying to pull the magic rabbit from the hat as a damage control effort in response to the heavy foreclosures that are coming down the pipe. Fast and loose lending contracts that were sealed several years ago amid the housing bubble are now not being maintained and timely payments are being seen less and less by many of their home investors. To avoid the backlash to their business, the mortgage lenders and those who are at the front line with the customer have to use some their best customer service management techniques to stay in the game.


Finding Help by Being Organized


Customer relationship management in the mortgage world really emphasizes the relationship part of the phrase. No proper thinking adult would go into a house buying arrangement without good background knowledge on the industry and housing market and blindly make such a huge purchase. Yet this is the sad case among the frenzy that ensued a few years ago. The relationship between their realtor and loan agency is now of the utmost importance because of two big points: one, the home buyer needs to know their options and needs to keep in touch to work out the payments, and two, the mortgage lender needs to keep their client afloat because they are a source of income and quite possibly, their future repeat business.


So, the obstacles that are in the way of tackling a problem such as this is mainly organizational based. The mortgage industry is one of the most paperwork intensive sectors and many clients’ names can be easily lost in the lake of data. Mortgage CRM strategies organize this data in such a way to sort clients who are in desperate need of mortgage assistance.


There are three divisions of the CRM process that help control the data properly so these sort of clients do not fall by the wayside. The first is operational CRM. This is the usually seen as the call center stage of information gathering. It is the stage in mortgage CRM that inputs all of the buyer’s information that is later to be transferred to all the proper paperwork filing. This information is kept at hand for the next stages of the management process.


The analytical CRM is another stage that is probably the most essential part of management in light of the tightening financial prospects today. This is where a lot of repeat business and up sell occurs. The analytical CRM will update the mortgage agent for any delinquent loan payers to alert the business. This way they don’t fall too far behind and the mortgage company can both alert and work with those in trouble.


The final stage of the CRM process is collaborative CRM. Certain software and communication techniques can be employed so that all departments can be updated to special needs in clients. From the customer service department to marketing, each department can find annotated and dated information so the client will never fall off the radar screen.

Be the first to comment - What do you think?  Posted by - June 14, 2010 at 12:50 pm

Categories: Call Center CRM   Tags: , ,

Wayne County news briefs: Get free help with mortgage woes

Wayne County news briefs: Get free help with mortgage woes
With 202 homes in Garden City in mortgage foreclosure, the county’s award-winning Mortgage Foreclosure Prevention Program is coming to town to help residents in need.

Read more on Detroit Free Press

Be the first to comment - What do you think?  Posted by - April 18, 2010 at 12:58 pm

Categories: Call Center Help   Tags: , , , , , , ,

where can i find information on buyers for my mortgage leads?

I have a telemarketing call center operation and generating 100-150 mortgage leads a week

3 comments - What do you think?  Posted by - April 3, 2010 at 1:26 pm

Categories: Call Center Operations   Tags: , , , ,

I am looking for outbound call centers or telemarketing companies to oursource my US Mortgage process?

We are a BPO company in New Delhi, currently we are looking for more call centers or telemarketing companies, who would be interested in starting our US Mortage Lead generation process. So i was just wondering where can i get the list of call centers who would be interested in starting our process. If you are a call center and looking for such project, please leave your detailed information or e-mail us at mohitmadaan@gmail.com

3 comments - What do you think?  Posted by - April 2, 2010 at 12:58 pm

Categories: Telemarketing Call Centers   Tags: , , , , , , , ,

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Be the first to comment - What do you think?  Posted by - March 4, 2010 at 8:10 am

Categories: Call Center Management   Tags: , , , , , , , , ,

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