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Posts Tagged ‘Read’

Is it a standard in the Call Center industry to allow employees to read books/magazines while taking calls?

Need to know if this is an accepted practice, and if anyone has documentation to support this, that would be a huge help!

5 comments - What do you think?  Posted by - June 5, 2010 at 12:56 pm

Categories: Call Center Help   Tags: , , , , , , , , ,

read this article bout Mr.Narayana murthy n post ur comments?

The President (the real one) was in Mysore on Sunday. But what greeted A.P.J. Abdul Kalam was not the mellifluous rendition of Rabindranath Tagore’s poem by human beings, but-in the grand tradition of call centres that India’s IT “revolution” somewhat exemplifies-a prerecorded electronic version that sounded more like a cheap non-polyphonic cellphone ringtone.

Reason? Hear it from the host of the show NRN Murthy.

“Indeed we had arranged for five people to sing the anthem. But then we cancelled it as we have foreigners on-board here. They should not be embarrassed while we sing the anthem.”

Yes, you read that right. He thinks that foreigners should not be embarrassed while we sing our national anthem. We want him to be the next President.
for additional info log in here

http://www.ibnlive.com/blogs/dpsatish/237/38147/narayana-murthy-as-prez-would-be-a-shame.html

1 comment - What do you think?  Posted by - May 31, 2010 at 1:00 pm

Categories: Hosted Call Center   Tags: , , , , , , ,

Career after CCNA certification?? please read the details fully and answer?

Iam a B.E fresher (2009 passout) in electronics and communication. iam planning to do a networking course titled Advanced Networking Using Cisco routers. After this course i will appear for CCNA exam. My questions is after CCNA exam,is there a chance that i can get a good job?? If i dont get a good job,can i join a call center where i can gain some experience and will CCNA help me to get promotion in call center as network engineer?? can i claim for promotion?? Iam totally confused..should i go for networking field.Because many say that for FRESHERS the chances of getting job are very little in networking domain. Please help…..pleaseeeeeeeeeeee………..!!!

3 comments - What do you think?  Posted by - May 1, 2010 at 12:55 pm

Categories: Call Center Network   Tags: , , , , , , , ,

Have you read Ralph Nader’s endorsement of Barack Obama?

November 3, 2008

Open letter to Senator Barack Obama [excerpts]

Dear Senator Obama:

In your nearly two-year presidential campaign, the words “hope and change,” “change and hope” have been your trademark declarations. Yet there is an asymmetry between those objectives and your political character that succumbs to contrary centers of power that want not “hope and change” but the continuation of the power-entrenched status quo.

Far more than Senator McCain, you have received enormous, unprecedented contributions from corporate interests, Wall Street interests and, most interestingly, big corporate law firm attorneys.

Never before has a Democratic nominee for President achieved this supremacy over his Republican counterpart. Why, apart from your unconditional vote for the $700 billion Wall Street bailout, are these large corporate interests investing so much in Senator Obama?

Could it be that in your state Senate record, your U.S. Senate record and your presidential campaign record (favoring nuclear power, coal plants, offshore oil drilling, corporate subsidies including the 1872 Mining Act and avoiding any comprehensive program to crack down on the corporate crime wave and the bloated, wasteful military budget, for example) you have shown that you are their man?

To advance change and hope, the presidential persona requires character, courage, integrity– not expediency, accommodation and short-range opportunism. . . .

A further illustration of your deficiency of character is the way you turned your back on the Muslim-Americans in this country. You refused to send surrogates to speak to voters at their events. Having visited numerous churches and synagogues, you refused to visit a single Mosque in America.

Even George W. Bush visited the Grand Mosque in Washington D.C. after 9/11 to express proper sentiments of tolerance before a frightened major religious group of innocents.

Although the New York Times published a major article on June 24, 2008 titled “Muslim Voters Detect a Snub from Obama” (by Andrea Elliott), citing examples of your aversion to these Americans who come from all walks of life, who serve in the armed forces and who work to live the American dream. Three days earlier the International Herald Tribune published an article by Roger Cohen titled “Why Obama Should Visit a Mosque.” None of these comments and reports change your political bigotry against Muslim-Americans– even though your father was a Muslim from Kenya.

But then your shameful behavior has extended to many other areas of American life.

You have turned your back on the 100-million poor Americans composed of poor whites, African-Americans, and Latinos. You always mention helping the “middle class” but you omit, repeatedly, mention of the “poor” in America.

Should you be elected President, it must be more than an unprecedented upward career move following a brilliantly unprincipled campaign that spoke “change” yet demonstrated actual obeisance to the concentration power of the “corporate supremacists.”

It must be about shifting the power from the few to the many. It must be a White House presided over by a black man who does not turn his back on the downtrodden here and abroad but challenges the forces of greed, dictatorial control of labor, consumers and taxpayers, and the militarization of foreign policy.

It must be a White House that is transforming of American politics– opening it up to the public funding of elections (through voluntary approaches)– and allowing smaller candidates to have a chance to be heard on debates and in the fullness of their now restricted civil liberties. Call it a competitive democracy.

Your presidential campaign again and again has demonstrated cowardly stands. “Hope” some say springs eternal.” But not when “reality” consumes it daily.

Sincerely.

Ralph Nader

8 comments - What do you think?  Posted by - April 20, 2010 at 2:23 pm

Categories: Offshore Call Centers   Tags: , , , , ,

Dozens Of Call Center Workers Walk Off Job In Protest Rather Than Read McCain Script Attacking Obama ?

What do you think of this?
I think it was very brave. Good for them.

Some three dozen workers at a telemarketing call center in Indiana walked off the job rather than read an incendiary McCain campaign script attacking Barack Obama, according to two workers at the center and one of their parents.

Nina Williams, a stay-at-home mom in Lake County, Indiana, tells us that her daughter recently called her from her job at the center, upset that she had been asked to read a script attacking Obama for being “dangerously weak on crime,” “coddling criminals,” and for voting against “protecting children from danger.”

Williams’ daughter told her that up to 40 of her co-workers had refused to read the script, and had left the call center after supervisors told them that they would have to either read the call or leave, Williams says. The call center is called Americall, and it’s located in Hobart, IN.

“They walked out,” Williams says of her daughter and her co-workers, adding that they weren’t fired but willingly sacrificed pay rather than read the lines. “They were told [by supervisors], `If you all leave, you’re not gonna get paid for the rest of the day.”

The daughter, who wanted her name withheld fearing retribution from her employer, confirmed the story to us. “It was like at least 40 people,” the daughter said. “People thought the script was nasty and they didn’t wanna read it.”

A second worker at the call center confirmed the episode, saying that “at least 30″ workers had walked out after refusing to read the script.

“We were asked to read something saying [Obama and Democrats] were against protecting children from danger,” this worker said. “I wouldn’t do it. A lot of people left. They thought it was disgusting.”

This worker, too, confirmed sacrificing pay to walk out, saying her supervisor told her: “If you don’t wanna phone it you can just go home for the day.”

The script coincided with this robo-slime call running in other states, but because robocalling is illegal in Indiana it was being read by call center workers.

Representatives at Americall in Indiana, and at the company’s corporate headquarters in Naperville, Illinois, didn’t return calls for comment.

11 comments - What do you think?  Posted by - April 14, 2010 at 1:01 pm

Categories: Telemarketing Call Centers   Tags: , , , , , , , , , , , ,

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