Posts Tagged ‘Service’

The lowdown on working in the Call Centre and Customer Service industry

Simon from Sinclair Consulting give a rundown on the Call Centre and Customer Service industry and the qualities of an ideal candidate.

Salesforce.com: Service Cloud – Analytics Demo

The Service Cloud from salesforce.com helps you deliver great customer service from your call center to the social web. This demo will walk you through the analytics tools found in the Service Cloud, including real time reports and dashboards. All delivered on our cloud computing platform, Force.com. Learn more or get a free trial at: www.salesforce.com

Best Customer Service call ever?

La llamada fue originalmente realizada en Teletech no Stream.

The Service Cloud for Retail Financial Services

How are B2C banks leveraging the cloud to improve their services to retail consumers? Join us to learn about call centers that run in the cloud. See firsthand demos of leading B2C companies are leverage the Service Cloud to transform the customer experience in retail financial services.

Crazy Customer Service Call to India – Computer Problem

Rich calls a computer company’s customer service line. The overseas representative is, of course, no help at all. www.paunchstevenson.com

Salesforce.com: Service Cloud – Customer Portal Demo

The Service Cloud from salesforce.com helps you deliver great customer service from your call center to the social web. This demo will walk you through how you can deliver a complete self service website including case management, a knowledge base, and a customer community. All delivered on our cloud computing platform, Force.com. Learn more or get a free trial at: www.salesforce.com

Five9 Administrator Customer Service and Support Demonstration

See the powerful administration tools that Five9 provides to configure customer service and support call centers, and respond easily to changing business needs.