Why we should allow DRM on open source platforms
Why we should allow DRM on open source platforms
The problems with DRM are many, but that does not mean we should prevent people from using it. There are good reasons to let them suffer the consequences of their own bad choices.
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Categories: Call Centers Tags: Aviva, call, centres, Contact, email, First, like, Mphasis, number, Recruiters, source
Dear Sir/Madam. Kindly inform me some source in Call Centres?
I am K.Raja, Indian, Male, 22yrs old. I have completed my Higher secondry course certificate. I have good english vacabulary and able to speak the language fluently.
Kindly inform some source to be employed in call centres in India.
I ask this to you considering you as my brother/sister.
Please do the needful
Your’s Sincerly
Raja. K
Categories: Call Centers Tags: call, centres, Dear, inform, kindly, Sir/Madam., Some, source
The Pitch: IT startup eZuce targets open source communication
The Pitch: IT startup eZuce targets open source communication
Newburyport startup eZuce Inc. develops software-only IT applications intended to run on standard off-the-shelf hardware and operating systems. Its Communication as a Service product is intended to unit all forms of digital communication for companies.
Read more on Mass High Tech: The Journal of New England Technology
Categories: Call Center Systems Tags: communication, eZuce, open, pitch, source, startup, Targets
CORRECTION FROM SOURCE: Denison Mines Corp. Reports Third Quarter 2010 Results
CORRECTION FROM SOURCE: Denison Mines Corp. Reports Third Quarter 2010 Results
TORONTO, ONTARIO–(Marketwire – 11/04/10) – The following corrects and replaces the release sent at 5 pm ET on Nov. 4, 2010. The McClean Lake Joint Venture produced 75,000 pounds U3O8 for the three months ended September 30, 2010, as opposed to 745,000 pounds U3O8 for the three months ended September 30, 2010. The complete and corrected release follows. Denison Mines Corp. (“Denison” or the …
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Categories: Call Center Tools Tags: 2010, Corp, CORRECTION, Denison, from, Mines, Quarter, Reports, Results, source, third
World’s First Open Source Enterprise P2p Call Center Software
Worldâ??s first open source Enterprise P2P Call center software
More world firsts:
– Combination of power of Web, P2P, & Telephony.
– Completely Mashable platform that can be easily extended for integration with other 3rd party systems.
– Worldâ??s first predictive dialer for lowest call drop and wait time.
– Very low bandwidth and infrastructure costs.
VMukti 1.1 a complete call center solution which supports both Inbound and Outbound Call Centers. Built with an open architecture and supporting common standards (ITU, IETF standards) it eliminates the need for proprietary hardware and software.
VMukti 1.1 has all the necessary features to go beyond providing value to customers with its robust and demand-driven features. Efficient call handling, Configurable Interactive Voice Response System, Automatic Call Routing (ACD), Voice Logging/Recording, Authentication, Conferencing, Data base screen pops, Predictive dialing, Answering machine detection and detailed statistics allow for data based decision making and action.
VMukti 1.1 is a highly robust call center solution supporting three-dimensional scalability, which will enable clients to scale up and optimize their operations per changing requirements without vendor reliability.
· Complete Solutionâ??Complete Inbound / Outbound / Mixed mode solution (no other components required)
· Scalableâ??Supporting zero downtime with 10 to 100,000 scalability
· Customizableâ??Highly customizable interfaces as well as Call Flows & well defined integration points to meet specific requirements
· Ease in integration-Easy server side or client side integration with 3rd party databases & applications
· Highly Cost efficient- Completely software based solution, the cost of hardware is greatly reduced
· Open source
· Automatic Call Distribution (ACD)
· Call transfer, Call Conferencing, 3rd party verifications
· Voice Logging, Monitoring & Agent Quality Management
· Call Detail Record (CDR) and Reporting
· Call handling features
· Automatic Call Distribution (ACD)
· Predictive dialer with data screen pop up, auto-answer, filtering & many more
· Call transfer, Call Conferencing, 3rd party verifications
· Web based solution
· Video conferencing feature inbuilt
VMukti 1.1 is smarter IP contact center software, featuring improved quality monitoring tools, enhanced statistical analysis and tools to increase agent efficiency.
VMukti 1.1 business communication solutions are fully-customizable and integrated on a single platform.
VMukti 1.1 requires only a Web browser for access, making remote monitoring, management and analysis possible anywhere with an Internet connection.
VMukti 1.1 call center suite features skills-based routing for inbound calls, outbound capabilities with a range of dialing modes (predictive, preview, progressive and broadcast), quality monitoring tools, full digital recording, load balancing, online management tools and real-time statistics.
New features include:
· Support for any type of CRM
· Built in Soft phone
· Improved quality of audio (Windows)
· Support for multiple recording servers
· Ability to listen to agent live from Manager
· Improved Network view
· Improved Agent, Agent Group and Queue reports
· Desktop Monitoring of the Agents
Categories: Call Center Software Tags: call, center, Enterprise, First, open, software, source, World’s
AP source: Goldman CEO to testify before Senate
AP source: Goldman CEO to testify before Senate
Goldman Sachs is taking its fight against a government civil fraud case to Capitol Hill.
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