Teleperformance Launches Desktop 3.5 Solution
Teleperformance Launches Desktop 3.5 Solution
SALT LAKE CITY, UT–(Marketwire – 10/20/10) – Teleperformance (NYSE Euronext Paris: FR 0000051807), the world’s leading provider of outsourced CRM and contact center services, today announced the launch of Teleperformance Desktop 3.5 , the newest version of the core application framework for many of Teleperformance’s suite of secure communication tools, and the power behind Teleperformance’s …
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Categories: Call Center Tools Tags: desktop, Launches, solution, Teleperformance
Teleperformance layoffs fewer than anticipated in Abilene
Teleperformance layoffs fewer than anticipated in Abilene
Layoffs totaled 120 at Teleperformance on Friday, the manager of the call center confirmed Monday.The layoff total was far fewer than the number of workers the company previously had stated might be let go.
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Categories: Customer Service Call Centers Tags: Abilene, Anticipated, fewer, layoffs, Teleperformance, Than
Teleperformance Launches Fraud Risk Assessment Solution
Teleperformance Launches Fraud Risk Assessment Solution
Teleperformance, the world’s leading provider of outsourced CRM and contact center services, today announced the launch of its Teleperformance Fraud Risk Assessment Solution, a new service intended to help identify and quantify the business impact of fraud risks within many phases of a call center agent’s work. It reviews processes, applications, daily monitoring and reporting activities to …
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Categories: Customer Service Call Centers Tags: Assessment, fraud, Launches, Risk, solution, Teleperformance
Teleperformance: Quarterly Financial Information as of March 31, 2010
Teleperformance: Quarterly Financial Information as of March 31, 2010
PARIS—-Regulatory News:
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Categories: Call Center CRM Tags: 2010, Financial, information, March, Quarterly, Teleperformance
