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Posts Tagged ‘They’

How can you report a company for unsolicited calls when they are not a telemarketing company?

I have requested them take me off their list over 10 times and I keep getting calls from them. They are very rude and keep telling me that they will take me off the list, but obviously don’t.

HELP!
I am already on the Do not call list and since this company isn’t a telemarketing firm they don’t apply to the rules and regulations.

3 comments - What do you think?  Posted by - September 8, 2011 at 8:50 am

Categories: Telemarketing Call Centers   Tags: , , , , ,

why should they hire me as a call center agent?

I am applying as a call center agent… I am very proficient in english,flexible in time,hardworking,industrious and can cope with stress. I have this qualities but what can I say to them with this practical question?

1 comment - What do you think?  Posted by - July 9, 2011 at 2:09 pm

Categories: Call Centers   Tags: , , , , ,

ECU Notes: Employees pedal while they work

ECU Notes: Employees pedal while they work
For 50 ECU employees, work time also will be exercise time this summer. They will be pedaling under their desks, helping to research ways to offset the effects of sedentary work.

Read more on The Daily Reflector

Be the first to comment - What do you think?  Posted by - June 27, 2011 at 12:49 pm

Categories: Call Center Management   Tags: , , , ,

I applied to many Call Centers but they all turned down my application. Pls. help me what to do. Thanks?

I really have this hard time boosting my self confidence esp. in conversation. I know it takes long time to develop. And I do have problem in my diction and grammar…
Is there some chance that I can get job in a Call Center?

4 comments - What do you think?  Posted by - May 14, 2011 at 1:21 pm

Categories: Call Centers   Tags: , , , , , , , , , ,

Where can I get the music they play at call centers?

Who makes that wonderful ambient music they play when you phone a company and they put you on hold? Its so tranquil!

1 comment - What do you think?  Posted by - April 24, 2011 at 1:21 pm

Categories: Call Centers   Tags: , , , ,

What should I do if I am afraid of performing bad at a new job? Will they train me?

I finished an internship doing technical support/customer service in a call center a couple months ago. I was troubleshooting lottery machines for the lottery at my internship. The way I earned this internship was by completing a training program in information technology Of course, before I was able to get on the phones in the call center, I was trained in what to do.

Anyway, I recently heard back from this staffing agency about an IT help desk position. Unfortunately, I really am not THAT skilled in computers. Even though I passed a training program in IT, I really don’t know much about software or troubleshooting computers in general. I mean, I use a computer daily, but I really didn’t learn that much in my training program. The teachers just told us to read stuff and I read it and passed the tests but I really don’t remember what I learned. Sometimes computer programs seem like gibberish to me.

What should I do? Should I just look for a job solely in customer service and forget computers? Will the company train me?

1 comment - What do you think?  Posted by - April 13, 2011 at 12:17 pm

Categories: Call Center Software   Tags: , , , ,

I sent my xbox for repair and they sent it back not fixed?

and with a broken plate i sent it because i got the 3 flashing lights now i got 4 flashing lights now and i fixed the av cable and still get 3 flashing lights

XBOX360
RE: Console Returned NOT REPAIRED
Dear Xbox Enthusiast:
An inspection of your console has revealed that damage excluded from that covered by the Xbox Limited Warranty, has occurred.
The Xbox Limited Warranty in Section E,” EXCLUSIONS FROM LIMITED WARRANTY” states as follows:
“This Limited Warranty shall not apply and Microsoft has no liability under this Limited Warranty if the Xbox Product:
•is used with products not sold or licensed by Microsoft (including, but not limited to, non-
licensed games and game enhancement devices, adaptors and power supply sources) or
which are otherwise incompatible;
•is used for commercial purposes (including rental or lease);
•is modified or tampered with;
•is damaged by Acts of God, power surge, misuse, abuse, negligence, accident, wear and
tear, mishandling, misapplication, or other causes unrelated to defective materials or
workmanship;
•serial number is defaced, altered or removed;
•is damaged by programs, data, viruses, or files, or during shipments;
•is not used in accordance with the printed user instruction materials packaged with the
Xbox Product; or
•is repaired, modified or altered by other than microsoft authorized repair centers.
This Limited Warranty does not cover your data, any separate software or Xbox games whether or not packaged or included with the Xbox Product, or any accessories or peripheral devices that are not manufactured by or for Microsoft.”
Microsoft is unable to offer repair services for the damage sustained by your Xbox console. Therefore, the console is being returned to you as-is, not repaired along with any accessories you provided with it. If you were charged for a repair, your charges will be returned by check or credited back to you on your credit card.
If you have further questions, please contact the Xbox call center. 1-800-4MY-XBOX.
Sincerely,
Xbox Repair Service

i meant xbox 360
the warranty sticker is still there

5 comments - What do you think?  Posted by - April 2, 2011 at 12:06 pm

Categories: Call Center Software   Tags: , , , , ,

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