Call Centre Headsets, Voice Logger, Voice Recorder
Manufacturer and supplier of call centre headsets, voice logger, voice recorder offers headsets for call centre, telephone voice recorder, call center software, voice recording software, chameleon headset and voice logger — HJ Electronics, Mumbai, India.
SRS Premium Voice Pro Sets New Quality Standard for Delivering Clear Call Intelligibility and Expansive Multimedia …
SRS Premium Voice Pro Sets New Quality Standard for Delivering Clear Call Intelligibility and Expansive Multimedia …
SANTA ANA, Calif.–(BUSINESS WIRE)–SRS Labs (NASDAQ:SRSL), officially recognized as one of America’s Greatest Brands and the industry leader in surround sound, audio and voice technologies, today announced SRS Premium Voice Pro™, a business-centric PC audio suite that delivers both superior voice intelligibility for improved communication and optimized audio performance for a maximized …
Read more on Business Wire
Categories: Call Center Software Tags: call, Clear, Delivering, Expansive, Intelligibility, Multimedia, Premium, quality, sets, Standard, voice
Plum Voice Receives Customer Interaction Solutions® Magazine’s 2010 Product of the Year Award
Plum Voice Receives Customer Interaction Solutions® Magazine’s 2010 Product of the Year Award
QuickFuse Honored for Exceptional Innovation (PRWeb January 03, 2011) Read the full story at http://www.prweb.com/releases/2011/01/prweb4929764.htm
Read more on PRWeb
Categories: Call Center Systems Tags: 2010, Award, Customer, Interaction, Magazine’s, Plum, product, Receives, Solutions®, voice, year
Voice Recognition Software
Voice Recognition Software
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Voice Recognition Software
Posted: Apr 22, 2008 |Comments: 0
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Voice recognition Software
Speech has been the inspiration for communication and many other modern features. This has been realized by modern technology as lots of facilities are based on speech such as voice recognition software. The augmentation of technology has introduced several things that a business can gear up its activities and one such facility is the voice recognition software. Voice recognition or speech software is one of the most fabulous software that is provided today. It allows you to store data in your voice in your computer. Voice recognition software is an alternative to the traditional storing devices such as the mouse and the keyboard. You can store your voice using a headset or a microphone and inform the computer what you desire to do. The voice recognition software has the capacity to convert your voice into text as and when you speak, and this text is later on matched with coded wave files.
Benefits of Voice Recognition Software
The benefits of using voice recognition software are many. Impaired individuals who are unable to use their hands can make use of voice recognition software. This technology is of immense use to an extensive range of professionals such as doctors, executives, lawyers, military officers and other high level ranks. The installation of voice recognition software helps in handling documentation and in report preparations as this software does the job effortlessly and owing to this voice recognition software the need of hiring secretaries and people to do transcriptions is totally eliminated. Over all these facilities, the voice recognition software records everything that is expressed and so missing anything or getting any information wrong is highly impossible.
Types of voice recognition software
There are various types of voice recognition software such as speaker dependent voice recognition software and independent voice recognition software, command as well as control voice recognition software, and discreet, continuous and natural speech input voice recognition software.
Speaker dependent software involves you to endure comprehensive exercises to make a voice profile in your computer so that it matches your speech patterns. Alternatively, speaker independent software is flexible and can be used immediately after the installation of the program.
Command as well as control voice recognition software lets you handle your computer through various voice commands. This kind of software allows you to start programs, navigate web sites, open documents and do various other functions by merely talking to your computer.
Discreet speech voice recognition software requires you to stop after each word. Pausing after every word enables the computer to accurately identify the dictated words. However, they possess the efficiency of taking down more than 60wpm.
Continuous speech voice recognition software is synchronized and immediate voice recognition software that facilitates you to dictate commands or instructions without breaking for a pause in between words. However, this software is designed especially for medical specialties.
Eventually, the natural speech voice recognition software is capable of recognizing words if you prompt it fluently. It recognizes 160wpm and retains your voice as you speak. The accuracy is better than any other type of voice recognition software. However, the microphone quality, the environment and the processor’s speed are crucial factors to accomplish the accuracy of this software.
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Promero is a leading provider of voice recognition software . Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide cognos channel partner for Business Intelligence for Siebel CRM and, IEX Channel Partner and Authorized Reseller for TotalView Work Force Management, Verint Channel Partner and Authorizes Reseller for Impact 360 Work Force Optimization, Voxeo Channel Partner for Voice Recognition and 1Vault Reseller for data center services.
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Categories: Call Center Software Tags: recognition, software, voice
Call Center and Enterprise Software Solution Provider-Predictive Dialer, ACD, IVR, SMS, CTI, IP PBX, Voice Recording, VAS and e Applications
Call Center and Enterprise Software Solution Provider-Predictive Dialer, ACD, IVR, SMS, CTI, IP PBX, Voice Recording, VAS and e Applications
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Home Page > Technology > Communication > Call Center and Enterprise Software Solution Provider-Predictive Dialer, ACD, IVR, SMS, CTI, IP PBX, Voice Recording, VAS and e Applications
Call Center and Enterprise Software Solution Provider-Predictive Dialer, ACD, IVR, SMS, CTI, IP PBX, Voice Recording, VAS and e Applications
Posted: Sep 23, 2010 |Comments: 0
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Call Center and Enterprise Software Solution Provider-Predictive Dialer, ACD, IVR, SMS, CTI, IP PBX, Voice Recording, VAS and e Applications
About the Author
To work in a stimulating and challenging work milieu that would facilitate the maximum utilization and application of my broad skills and expertise in delivering the right results consistently.
A dynamic professional with over 6.6 years of rich extensive experience in client servicing, sales and Team Management in IT & Telecom(Value Added Services) industry.
(ArticlesBase SC #3324833)
Article Source: http://www.articlesbase.com/ – Call Center and Enterprise Software Solution Provider-Predictive Dialer, ACD, IVR, SMS, CTI, IP PBX, Voice Recording, VAS and e Applications
It is my pleasure to introduce eHorizons, a company which offers Total Telecom Contact Center Management solutions and also offers total Information Technology solutions for diverse business environments.
eHorizons (Galaxy) is a leading provider of IP Contact Center and Enterprise Communication Applications, build innovative and powerful software technology to offer enhanced customer experience and higher operational efficiency and control to the enterprises keeping the total cost of ownership of technology minimal.
Throughout our 6 years history, CUBE has built success by searching out the best new technologies available and delivering them to a wide range of businesses, government agencies and non-profit organizations.
We have the highest regard for our Customer’s satisfaction (By after sales support) and to achieve this we have a team of engineers dedicated for our valued customers for their day to day support. We have geared up ourselves with following aspects, which automatically rate our service standards at the top across the country.
eHorizons (Galaxy) is a premier telecommunications and electronic commerce consulting firm. We provide particular expertise around business redesign and multichannel integration for the telecommunications and other sectors. We offer Software, telecommunications expertise to our clients in India and overseas. eHorizons (Galaxy) provides a wide range of services to business houses – both large and small industries, trading houses and public sector undertakings. We help organizations take advantage of new communication technology.
Products/Services
Call Center Solution Suites
Galaxy Predictive/ Progressive/ Preview and Manual DIALER-Inbound, Outbound & Blended (for both Domestic and International)
Voice Logger
ACD and IVR System
CRM
IP PBX- ehs office UCS-Single location or multiple locations
SMS Application- Pull & Push
Existing Application integration with SMS
Custom SMS Application
SMS & Voice Blasting
CRM/WEB/SMS/CHAT/email/Database Integration Solutions
Application Development
E-commerce Solutions
Enterprise solutions
Consulting Services on Asterisk
Our Other services include – ERP,Business consulting, Application Development, e-commerce, Software re-engineering and Enterprise solutions for Travel/Properties company
We believe that working with partners, offers an opportunity to increase the value offered to customers, creating a win-win environment for the both of them.
For any queries regarding the same please feel free to contact me to the details mentioned below.
Please contact us if you have any suggestions/ Ideas or you want customized Services.
(ArticlesBase SC #3324833)
Abhijit Singh EHS -
About the Author:
To work in a stimulating and challenging work milieu that would facilitate the maximum utilization and application of my broad skills and expertise in delivering the right results consistently.
A dynamic professional with over 6.6 years of rich extensive experience in client servicing, sales and Team Management in IT & Telecom(Value Added Services) industry.
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Categories: Call Center Management Tags: Applications, call, center, Dialer, Enterprise, ProviderPredictive, recording, software, solution, voice
Non Voice Services Of Call Centers: Major Drivers Of Your Business
Call Center services could be differentiated into two major parts- voice and non-voice services. In this article, we will discuss the ins and outs of non -voice support services provided by offshore call centers. BPO services offer a wide span of services to deal with products related queries before, during and after the purchase. The non voice services of contact center can be classified as Chat Support Services, Technical Helpdesk and the Back office support.
However, these services are interrelated and should be combined for a better product drive and results. If, used and implemented strategically, these non –voice services are capable of transforming the face of business. These are customized and based on the needs and structure of a business.
Chat Support:
This is one of the most well known support services which include live chat/talk facility on the home page of your website. This service helps you to deal with customers who browse through your website and need some help or have some query regarding your products or services.
SMS Chat support:
In this mobile era, SMS chat support can bring in good results for your organization. Bulk SMSs reach to targeted and existing customers. This service ensures better visibility in the market and among customers as well. Modern call centers are also offering non voice services of improved text edition to increase ROI and consolidate brand positioning.
E-mail Support and Management Services:
This business boosting service implements the use of detailed, nicely craft and well designed e-mail to upgrade your product to the next level. In this service, emails are sent to large numbers of prospects. Expertise and skills of email team of call centers work to make your email campaign successful, reduce the spamming risk and avoid the blocking list.
The Technical Helpdesk:
With the help of this time tested service, organizations have reduced overhead technical costs. These services help you out if any technical problem arises. Problems are resolved through telephone, chat or through e-mail on 24/7 basis.
Application/Network technical Support
This non voice support services provides assistance on technical issues related to software, applications, computer hardware or networking.
Post-Sales and Pre-sales Offshore Technical Support Services:
These Offshore Technical Support Services assists your customers in handling technical problems concerning pre, post or during the sales.
Back Office Support:
The cost-effective and quality services of offshore call centers are widely popular. These are customer focused and meant to provide quick and effective solutions as such document management, data entry, building accounts and database.
Outsourcing call center services such as non -voice support and offshore technical support services can give you an edge over your competitors and place you in better position in market. Moreover, call centers work like an integral part of your company; they work for your benefit to achieve the objectives of your organization.
AT&T Adds IP Voice Services to Industry-Leading Virtual Private Network Services
AT&T Adds IP Voice Services to Industry-Leading Virtual Private Network Services
AT&T* announced today that new and existing virtual private network customers may add VoIP service to the network solution delivered over AT&T’s global network cloud.
Read more on PR Newswire via Yahoo! Finance
Categories: Customer Service Call Centers Tags: Adds, AT&T, IndustryLeading, network, Private, Services, virtual, voice