Indian Call Centre and Computer Scam OPERATING WORLD WIDE
Program shows how Indian call centres scam home computer users. This scam has reaped them millions of dollars AND HAS BEEN OPERATING FOR SOME YEARS NOW, send your friends this link, this was an Australian TV production but it also operates in all other countries. Warn your friends NOW!
My hotmail and World of Warcraft accounts have been hacked?
I was unable to log into WoW as my password was changed along with the “registered email address”. I was able to recover the account after I performed multiple scans from both Anti Virus and Anti Spyware software.
Looking for Trojans / Keyloggers and the results were nothing but cookies. So I reformatted my machine, updated OS and Anti virus.
Got the game running again and after some time I was disconnected from server, relogin failed. So I went to my hotmail account to find that that password has been changed as well, in addition my security question was changed to something in Chinese. It being the weekend I cannot call Blizzard and they will do very little to help me without sending email from the email address registered to the account.
I was able to get into contact with the hotmail security center staff and recovered access to my hotmail account to have the details changed while I was in it. So hotmail is gone again!
What has me dumbfounded is that even through all of the steps that I’ve taken that this can still be a current problem. You’d think that the anti virus / spyware software would pick up a keylogger/trojan, since nothing came up I reformatted.
So I suppose what I’m looking for is someone to help me make sense of this and help me find a cure. The time frame between 1st compromise and 2nd was 6 days.
I do have an authenticator ordered, it should arrive in upto 3 weeks. =/
Any help would be greatly appreciated
Thanks
Avaya Helps Businesses Enhance Customer Service in a Multimedia World
Avaya Helps Businesses Enhance Customer Service in a Multimedia World
BASKING RIDGE, NJ–(Marketwire – 07/12/11) – Avaya Aura Contact Center 6.2 enhances agent-assisted experiences with new expert collaboration capabilities, direct integration with social media Avaya Aura Experience Portal drives automated service with greater speed, savings New products reflect consumer shift to multimedia — 40% of consumers prefer alternate methods of contact for customer …
Read more on Marketwire via Yahoo! Finance
Categories: Call Center Network Tags: Avaya, Businesses, Customer, Enhance, Helps, Multimedia, Service, World
BUSINESS WIRE: Global Stroke Prevention Awareness Initiative Draws Two Million Votes around the World
BUSINESS WIRE: Global Stroke Prevention Awareness Initiative Draws Two Million Votes around the World
MITTEILUNG UEBERMITTELT VON BUSINESS WIRE. FUER DEN INHALT IST ALLEIN DAS BERICHTENDE UNTERNEHMEN VERANTWORTLICH.32 projects aiming to prevent AF-related stroke will be awarded Euro1 million in 1 Mission 1 Million initiativeINGELHEIM, Germany –(BUSI
Read more on Finanztreff.de
Categories: Call Centers Tags: around, Awareness, Business, draws, Global, Initiative, million, Prevention, stroke, Votes, Wire, World
Call the fashion police: 10 scandals that rocked the style world
Call the fashion police: 10 scandals that rocked the style world
On June 22, when former Christian Dior designer John Galliano faces trial for his anti-semitic rants, his will become just one in a long history of scandals that have rocked the fashion industry. Here are some of the top troubling moments in recent history.
Read more on MSNBC
The Call Center Capital of the World: Philippines
The Call Center Capital of the World: Philippines
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Home Page > Business > Customer Service > The Call Center Capital of the World: Philippines
The Call Center Capital of the World: Philippines
Posted: Jan 13, 2011 |Comments: 0
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The call center industry of the Philippines is considered today as the largest provider of call center services in the world market, placing the country as the call center capital of the world replacing India. So what are the reasons why the call center industry of the Philippines became successful not only in the country but also in the world market?
According to industry experts, there are several reasons why the call center industry of the Philippines became successful. Some of the most apparent are the skills of Filipinos in both providing the best customer relation services as well as with their fluent use of the English language; the industry’s diverse collection of call center services; as well as the number of foreign investors investing in the Philippines.
The Skills of the Filipino
Filipinos are known around the world as some of the most flexible nationalities because of their fluency with the use of the English language. According to industry experts, it was because of this knowledge and fluency of the English language that allowed the call center industry of the Philippines to compete in the world market.
However, other than their fluency in English, Filipinos are also known for their skills in providing customer relation services such as call center services. Part of the reason why is because of the number of outsource call center companies and agencies that offers free training in call center services.
Diversity of Call Center Services
Another reason why the call center industry of the Philippines became successful in the world market is because of its diverse collection of call center services. From its initial services when the call center industry was founded, the number of call center services had quickly grown due to the continuous growth of demand for live answering solutions for different businesses of different markets.
One popular example is Magellan Call Center’s small business answering service such as order taking service and reservation services that caters not only to large companies and corporations but also to small and medium businesses in the Philippines
These services allowed the industry to expand all over the Philippine market resulting in its massive growth within only less than a decade. And it was also because of this that the number of foreign investors visiting the country had grown exponentially.
Growth of Foreign Investors
Some of the reasons why foreign investors had chosen the Philippines their source of outsourced call center services are because of the skills of Filipinos, allowing these investors to make use of affordable but skillful manpower, as well as the diversity of call center services in the country.
Because of this growth of foreign investors, the Philippines had quickly risen in the world market which eventually placed the Philippines as the 2nd largest provider of call center services in the world. For more information visit to our site http://www.magellancallcenter.com/
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About the Author:
Nancy David is an entrepreneur and a marketing professional here in Philippines,who is about to start her new found skills in writing about call centers.
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Categories: Call Centers Tags: call, Capital, center, Philippines, World
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